External drives, USB, USB Flash Drives, "driver software device is not installed. Problem Acer and Windows 7

Not sure one I'm more frustrated with.  Acer or Microsoft

Try to get decent customer service out either seems so difficult.

OK, it's a pretty common problem.  I've seen this around other forums and each finger to Microsoft points.

Flash USB, Jump Drives thumb drives, Memory Sticks, players, whatever they are called, they do not work on my Acer laptop.  Everything works still perfectly on my Vista PC and my work XP.  So they are not damaged.  Also an external Freecom USB 1 TB drive.  Does not work on Windows 7.

I have an Acer 5338 (less than one year) which unfortunately as as a manufacturer OEM for Microsoft Windows are not interested in help to say that there is problem Acer.  ACERS site does not even recognize the existence of the cell phone model I which makes contact them for a solution physically impossible (everyone has a phone number or e-mail address >).  In any case, they had a free upgrade to Win 7.  (Oh you can't imagine how much I care that I didn't...).

So I've updated.  And all USB memory devices do not work all of a sudden.

All of them try to load drivers then give up with the error message.

Just to get the usual answers to the road!

  • I tested the USB ports.  All work.
  • I uninstalled all the USB ports and let the Win 7 to reinstall. No problem
  • I deleted the file that records discs.
  • I made a new clean install.  Nothing has changed.
  • Cannot switch the chipset drivers.  Won't let me, says I don't need them
  • Each drive is displayed during the startup screen.
  • Each drive appears in Device Manager but the poster as a fault.
  • Updated installed, removed, re-installed all the drivers on the planet.
  • Tried the solution of "regedit" suggested elsewhere, temptation of power my laptop, lucky I system restored to the top.
  • Does not appear in disk management, so cannot deal with any drive letter conflict.
  • Have no viruses.
  • Have one firewall installed.
  • Prayed
  • Touched the thing of reversal
  • Pleaded
  • Pretended to cry.  Not interested.

So, I'm hoping against hope that someone has a solution to this problem.  I have a vague idea that it might be something to do with the "ports" and the port settings.  I'm afraid is a closed book to me, so please, geniuses everywhere, please help!  Give me something new to try!

Or a way to talk to a human being at Acer!

Hi davec07510,
 
We use Windows 7 and have not encountered this problem on computers. This issue is occurring on your computer may be due to the driver or hardware that does not support Windows 7.
 
The compatible chipset driver installation Windows 7 can help.
Kind regards
Syed - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Unrecognized USB external drives. Device Manager sees them. Explore and Disk Manager can't.

    It is a Mobo of P5ND Homebuild under XP SP3.

    External hard drives have been installed and running. However, it was necessary to reformat the operating system. After that, some of the XHDDs have been recognized, but at this point none of them are recognized.
    Device Manager sees 'Generic peripheral storage device USB' for readers, or in a case simply the letters of WD.
    The devices are not detected on my computer (Windows Explorer) or disk management.
    I swapped the cords and cables. I checked that hubs work, and I would stress that the hubs have external, and their own power of stand-alone XHDDs feeding.
    I suspect that readers have damaged file structures, perhaps they have been disconnected because of a loss of power, or my incompetence...
    In any case, they are there in Device Manager, but not in disk management or in computer.
    They do not appear on other computers either.
    The details of the driver for the XHDDs are the same as the internal hard drives. The XHDDs are all PATA. The IHDDs are all SATA.
    There is a noise clear when they are attached and detached from the computer. The computer recognizes that something is happening.
    My level is probably above beginner, but not to the expert, as I build my own units.
    The XHDDs are different manufacturing. They contain data of the value and I do not want to format.

    Have you tried plugged directly into the PC rather than through the hubs?

  • HP C7180 printer driver / software download will not install network printer on Vista 64-bit.

    The printer is visible on the page computer & devices & also in the router configuration page, however during installation becomes 2/3 of the way through it asks you to choose the printer that you want to install and the printer is there and you click on it, then he asks how you want to install, wireless or directly connect with a cable to the router and you have chosen the cable the following page opens and a progress bar appears and it stops and says it can not a printer, then he ends by installing... its frusting because it leaves no driver in Device Manager and all other software it installs, does'nt work... Tried different configurations to install 7 times... No good must always uninstall it... You can buy a cd of HP for $10, but the version of the software on the cd was released in 2007. the 2009 version which you can download just will not work... Any suggestions... Please direct any replies on the forum, or personally to * address email is removed from the privacy * ... Thank you

    Bob Starke

    PS-4months have passed and several updates KB - took the risk and installed downloadede IE9, then ran an SFC... Still corrupt system files... Uninstalled it & presto - no file corrupted... Now the case #1165316803... have not yet heard back... Ho-hum...

    Hello

    • Have you tried to connect your printer manually (not through the router, but via a USB connection)?

    The problem is related to the HP software. Then I suggest that you contact HP support for assistance.

    http://WWW8.HP.com/us/en/support-drivers.html

  • Driver software Deskjet f4180 not install on windows 8.1

    Hello! I bought a computer hp laptop spectrum x 2 and tried to connect my old deskjet f4180 all-in-one printer. The computer recognizes the printer, but says that the drivers are not installed. I tried to install the drivers of hp:

    Hello Tmontonen

    You can download on this site https://www.sendspace.com/and just copy and paste the link to the file to your message.

    If you don't want the message to be seen by anyone, you can just PM me the link, and I'll look into it.

  • Driver software device not installed

    I have a Compac Presario with a disc of R/RW Optiarc AD - 7201S 5.  My computer cannot read the discs.  I opened the Device Manager, uninstalled the software driver Optiarc, rebooted, hoping the driver to reinstall.  I am now getting the error "driver software device is not installed.  I don't know what I should do next.  Obviously, I want the reader to work.

    Open the window RUN and enter the following commands:

    cmd

    sfc / scannow---> it will check your critical system files and try to fix it (slower)

    output

    Restart now

    If the above does not help then try the tips in this post.  First try the Mr. Fixit.

  • Windows 7 does not recognize my 3 Seagate external drives but is very good with Western Digital and other sticks USB Flash. Windows Vista will see them.

    My apologies if this is a query repeatedly, but I can't find a job anywhere and he leads me into the wall.

    I have 3 external Seagate hard drives. All 3 range from about 3 years 11 months old, 1 TB - 3 TB of capacity, and I use them all from time to time to back up my media. In the past months, my Dell XPS ceased to recognize them, 95% of the time. Sometimes they will be Plug and Play and be fine, but otherwise the result when I plug them is coming the power light and the whirring disc fortunately but nothing on the laptop. They recognized themselves on my other machines running Vista. All other Flash memory devices are very good.

    I also have a hard drive Western Digital external powered, almost identical, that Plug and play every time.

    I tried all my ports and various cables and adapters. I tried them on other machines and they are very good, it seems to be just with my Dell and the Seagates. It recognizes everything that I plug in there from the iPhone to Flash Drives. It has all the latest drivers and Windows updates.

    When they're not working, they do not appear in the devices, disk management, Explorer or UVCView Manager. When they do, all settings appear to be well. My laptop runs Windows 7 Edition Home Premium with Service Pack 1.

    I assigned each their own letter drive, disabled power management and they are not protected by Word. The drivers are the standard Windows ones, because these devices do not use their own. I have the latest chipset drivers, everything works perfectly and is completely up to date.

    When I run UVCView (when one of them does not work), it is said there is an error autour MaxPacketSize, current externally is set to 9 and it said "ERROR: low peripheral speed require bMaxPacketSize0 = 8" branded error. I don't know if this is a factor? This may explain why it's slower transfer data to my machine that has USB3.0 it does on another machine, it begins at 130 MB/s and falls to 30 in 10 seconds.

    I tried all combinations of power off.

    I activated the network detection.

    I uninstalled all the USB in the Device Manager and reinstalled after the start.

    All 3 discs work instantly in my older Vista laptop runing.

    I am a loss to understand. I'm pulling my hair out and I don't have a lot to lose these days! There must be a setting in my computer or on the Seagates but I checked all the usual places and some of the more irritable areas.

    Thank you in advance.

    I'm surprised that the removal of the INFCACHE did not work.  Readers (all external references in fact) were cut at the time, right?  With a reboot after and before you plug anything back?
     
    These instructions really come down to:
     
    Unplug all USB devices other than the keyboard and mouse
    Open C:\Windows\System32\DriverStore
    INFCACHE.1 and rename it INFCACHE.old
    Restart the computer
    Reconnect it (one at a time) each USB device - giving the system about 30 seconds per device to 'catch up '.
     
    If you got on the rest as well your system files are good to go.

  • Windows Update driver Fresco Logic USB Hub rot caused the pilot to read device status: the drivers for this device are not installed. (Code 28).

    Windows Update driver Fresco Logic USB Hub rot caused the pilot to read device status: the drivers for this device are not installed. (Code 28). The Roll Back button is not active. Where can I get the previous driver that came with my system. ASUS N53S Windows 7. Thank you very much.

    Hello

    Thanks for posting in the Microsoft Community.

    I understand your annoyance that you cannot update the driver hub USB rot. Please follow the steps below to help you to solve the problem.

    I would like to inform you that a Code 28 error is caused by a driver missing for that piece of hardware.

    There are all sorts of reasons that a driver could not be installed for a device, but your troubleshooting the problem will be the same regardless of the root cause.

    • Remove or reconfigure newly installed unit.
    • Restore the version before your driver update.
    • Use system restore to undo recent changes in Device Manager.

    Step 1: Roll back the driver to the version before your update.

    If you are having problems with your computer or device after upgrading sound driver, you can restore to an earlier device driver. If you are having problems with your computer or device after upgrading sound driver, you can restore to an earlier device driver. If you are having problems with your computer or device after upgrading sound driver, you can restore to an earlier device driver. If you are having problems with your computer or device after upgrading sound driver, you can restore to an earlier device driver. Check out the link below to make back the driver:

    http://Windows.Microsoft.com/en-in/Windows/restore-driver-previous-version#1TC=Windows-7

    When Windows 7 starts up again, it will load with the device driver of this material that you had previously installed.

    I suggest you to uninstall the driver from hub to rot Fresco Logic USB Device Manager and install the most recent on the manufacturer's Web site.

    Tips for solving common driver problems:

    http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems

     

     

    Hope this information is useful. Feel free to get back to us for further questions or problems related to the Windows operating system.

    Thank you.

  • Impossible to install the mouse, the drivers for this device are not installed. (Code 28) Access is denied. To find a driver for this device, click Update driver.

    Hello

    I recently bought a windows mouse (Microsoft wireless mobile mouse 1000). When the connection of the transceiver nano in my computer it is unable to install the driver.

    I tried many fixes but none work, I downloaded the driver from the website driver Microsoft but the mouse still does not work.

    When you install the driver he always says "the drivers for this device are not installed. (Code 28) Access is denied. To find a driver for this device, click Update driver. »

    Why would access denied?

    Any help would be great.

    I am running Windows 7 Home Premium

    See you soon

    Robert

    Hi Robert,.

    You receive this error during the installation of other USB devices?

    Usually this kind of error messages happen when we are not connected as an administrator.

    You can read the following article and check if that helps.

    Code 28: The drivers for this device are not installed

    Please return to the State of the question.

  • Here is a list of the driver updates that do not install for one reason or another: Intel Desktop/Workstation/Server Express Chipset SATAAHCI controller your driver is out of date.

    Here is a list of the driver updates that do not install for one reason or another:

    Intel Desktop/Workstation/Server Express Chipset SATAAHCI controller

    Your driver is out of date.

    The installed driver date 30/05/2012

    New driver Date 18/09/2012

    After the next driver update > the following message appears:

    This driver downloaded successfully.

    You want to install it now?

    Yes. Then was the following result:

    Please update your Windows update Agent version.

    You can download the latest version by clicking here.

    If the Microsoft FixIt solution above does not solve your problem.

    Check on the Intel site.

    For example: http://www.intel.com/p/en_US/support/detect

  • Error code 28 'the drivers for this device are not installed' for Seagate ST905004EXA101 - RK 500 GB hard drive.

    Original title: Windows7 does not recognise seagate expansion drive.

    Expansion drive model: ST905004EXA101 - RK Seagate 500 GB

    Microsoft Windows 7 website says that it is supported.

    The drive works in another laptop with Windows XP.

    Try installing in another laptop with Windows 7 Enterprise SP1.

    In Device Manager, I get a message "the drivers for this device are not installed. (Code 28) »

    Hi PinakiDeb,

    You can follow this link & check if the problem persists.

    http://Seagate.custkb.com/Seagate/CRM/selfservice/search.jsp?docid=201235&NewLang=en.------

    Hope the helps of information.
    Please post back and we do know.

  • Kindle Fire PC USB connectivity, the drivers for this device are not installed. (Code 28).

    I connect and transfer content from my computer to my Kindle all the time, but today when I plugged the Kindle my pc tells me that the device needed troubleshooting.  After you run the troubleshooter, I gives me this message:

    "The drivers for this device are not installed. (Code 28)

    There is no driver selected for the item or a set of device information.

    To find a driver for this device, click Update driver. »

    This has never happened before, and, no, I have not recently downloaded new applications, programs, updates or had a system crash. It was, as usual, a few things. Where it says "to find a driver for this device, click Update driver" which is non-interactive. I can see it, but you can't click on it. That's happened? What should I do?

    Scott.

    Hello Scott,

    Thanks for posting your question on the Microsoft community.

    We need more information about the issue so that we can help you better.

    What is the brand and model of your computer?

    Thank you for details on the question and your efforts to resolve.

    This problem can occur because the parameters or corrupt device drivers.

    I suggest you run this Microsoft fixit and check if it helps.
    Reference:
    Hardware devices do not work or are not detected in Windows
    https://support.Microsoft.com/en-us/mats/hardware_device_problems

    Automatically, he diagnoses and fixes problems with the hardware. (USB) Keyboard and mouse are not detected by the Manager of devices or when they do not work.

    Please also try to update the device drivers by using the steps described in this article and check.
    Reference:
    Updated a hardware driver that is not working properly
    http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • HP Photosmart B110a - "the software for this device is not installed" when scanning on OSX 10.9

    I hope someone can help with this! I am tring to use my scanner without success with the ' software for this device is not installed.

    Measures taken so far

    On a new copy of the Mavericks with installed updates (10.9.2) I added my wireless printer successfully and I can print my documents successfully. My Mac has recognized that this printer includes a scanner and the scanner appears in the preview, capture of the Image etc.

    Problem

     


    During an attempt of a scan in any of Mac programs a message that says "the software for this printer is currently unavailable. Contact the manufacturer of the printer to the latest software. "is displayed. There seems to be no software or drivers on the HP site for my scanning equipment. I simply said that it is all built into OSX. I checked the printer on Apple's site and it is listed as supported for printing and scanning. I hope someone can help!

    Finally, I snapped this.

    When you add the printer it seems that OSX AirPrint as the default printer driver.

    To solve this problem, I completely deleted the printer, the printer readded but changed AirPrint for my specific printer driver and all my scanning functions are now available.

    Thanks for all your support!

  • Apple Software Update will NOT work after upgrading to Windows 7

    Apple Software Update will NOT work after upgrading to Windows 7

    flyboy340 wrote:

    Apple Software Update will NOT work after upgrading to Windows 7

    More information is needed.

    Which machine you use, OS X are you running?

    Windows 7 running in BootCamp?

    The OS X app store is not present at all?

    AppStore is present but the update tab does not?

  • Windows Update - How do you keep updates hidden and updates to software that is not installed to appear?

    First issue.  Microsoft Silverlight guard display itself.  I hid at least twice since I reinstalled Windows 7 a few months ago and it's annoying.

    Second issue.  How can I stop Windows Update to provide updates for software that is not installed?  I installed Microsoft office with only Word, Excel, Access and Outlook and yet it is the display updates for PowerPoint and PowerPoint Viewer that I specifically not have installed.  Once again, it is annoying to have to check updates to software that is not yet installed on my machine.

    Hello

    The first Post published in the silverlight forum
    http://forums.Silverlight.NET/forums/
    Second question, refer to
    http://Windows.Microsoft.com/en-us/Windows7/change-how-Windows-installs-or-notifies-you-about-updates

  • Office software Blackberry will not install on windows 7 64 bit.

    I tried to download the blackberry desktop software, but does not run the programe because windows said it sews damage my system. I checked the site of bb, and they said for 64-bit windows xp that I must first install kb/968730. What should I do? my system is windows 7 Home premium?

    Hello

    What is the full error message?

    You can follow the methods mentioned below:
    Method 1: Install the program in high mode.
    (a) right click on the Setup file
    (b) click on run as administrator.
    Method 2: Solve problems with programs that cannot be installed or uninstalled
    http://support.Microsoft.com/mats/Program_Install_and_Uninstall
    Method 3:
    Install the software to the clean boot and see if that helps.
    Clean boot: here is the link:
    http://support.Microsoft.com/kb/929135
    Note: When you're done to diagnose, follow step 7 in the article to start on normal startup.

Maybe you are looking for

  • Satellite A205 - S6808 (PSAF3U) - need drivers for XP

    Guy! I need help with drivers, please! Where can I find the drivers for this model for XP (instead of vista, because it drove me nuts)? The sound does not work. These three are displayed with a yellow question marks in Device Manager:Audio device on

  • PC2-5300 667 Mhz RAM for Qosmio F30-141?

    Can I use a PC2-5300 Ram on my Qosmio F30?I want to upgrade my ram and I prefer PC2-5300 instead of PC2-4200.On the toshiba homepage I didn't understand, but in corsair.com, they have a compatible ram research research for your pc or laptop and he sa

  • Het expensive dvd / cdr microsoft

    ALS ik said apperaat aanzetten squeeze vermelding ik wil's code 10, wat wil dat hotel?

  • My Envy 17 3002 has lack strikes

    Hello I started using my laptop HP ENVY 17-3002ea today and it seems to lack key strokes by typing, its quite intermittent but I know for sure that I connect with the keyboard properly. Very annoying, especially with the password entries. Is this a k

  • Screen saver does not turn off / time out

    My screensaver does not expire. He keeps running for hours.