external have a shortened thing and I can not open my external hard drive.

my external hard drive works perfectly until yesterday when I plugged... This is normal with the sound branch. When you look at the memory it's 300 GB free of 900 + gb. but then when I opened it... my files do not exist in. Just replace it with a shortcut named llike the name of my external hard drive. and when I try to open it, it returns an error message. Here is a screenshot... I tried the checkdisk on cmd. the error checking. Kaspersky scan. not it worked. my laptop is lenovo with intel core i3 win7 pc... and my external hard drive is agent free goflex external hard drive, this is not a year old and I can lose all the data inside. When I tried the checkdisk but it finished normally but nothing happen. the error checking, said it fixed a few errors of system file and ready to use. but nothing happens it's capture even if I tried, screen.

[IMG] http://i1297.photobucket.com/albums/ag35/Louis_Evangelista/5_zpsa869a056.jpg [line]

Hello

Thanks for posting your question in the Microsoft Community.

Of the question above, all files in the external hard drive is changes to shortcuts. I'll be happy to help you on this question.

I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

Method 1: I suggest you to run the fixit and see if the problem still occurs.

Diagnose and repair Windows files and folders problems automatically
http://support.Microsoft.com/mats/windows_file_and_folder_diag/

Method 2: I suggest you run virus scan online by using the Microsoft safety scanner.

How to remove a computer virus?
http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows 7
Note:
when you perform online virus scanyou will lose some data which are affected by the virus. Microsoft is not responsible for the loss of this data.

Get back to us and let us know the State of the question, I'll be happy to help you. We, at tender Microsoft to excellence.

Tags: Windows

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