Failed to install CS6 Production Premium, 4 warnings, 9 errors
I just tried to intall Photoshop, Illustrator, Audition and Grade the Premuim of Production package on a speed almost "new" Dell XPS 17 Core i7 laptop with the title of administrator rights. The installation process returns errors no less of 9 and 4 warnings. Illustrator was not installed at all.
Here is the summary. Any ideas? Could the pre-installed Photoshop Elements 9 and Premiere Elements caused the problem?
Antje H
WARNING: DS013: Payload {93EE4FE8-6892-11DF-9F6A-6A14DFD72085} AdobeHelp 3.2.0.0 is already installed and the load of the session {D38116C8-C472-4BB0-AD6F-0C1DD1320D1D} AdobeHelp 4.0.0.0 has no connection to upgrade/conflict with it.
WARNING: DS013: checking reports of upgrade/conflict payloads: failed with code 1
-Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} standard Adobe 2.0 2.0.0.0.
WARNING: DF029: ARKServiceControl::StartService: standard Service not started or stopped. Current status: Exit Code 0: 0 Service specific exit Code: 0 (Seq 1)
-Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -.
WARNING: DF054: failed to read the version of the Adobe file for file path ' C:\Program Files (x 86) \Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc' Seq (16).
ERROR: DF012: cannot find the file (Seq 16)
ERROR: DF024: unable to preserve the original file to "C:\Program Files (x 86) \Common ' error 32 Der process nicht auf die Datei zugreifen kann, da sie von einem other process verwendet wird. (Seq 16)
ERROR: DW063: ARKDeleteFileCommand of command failed. (Seq 16)
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-AdobeColorCommonSetCMYK CS6: installation failed
ERROR: DW050:-Adobe Illustrator CS6 Core (64 Bit) _AdobeIllustrator16de_DELanguagePack_x64: installation failed
ERROR: DW050:-AdobeIdeaPluginCS6 x 64: installation failed
ERROR: DW050:-NPS Adobe Panel: installation failed
ERROR: DW050:-Adobe Illustrator CS6 Core (64-bit): due to a lack of Language Pack installation
ERROR: DW050:-Adobe Illustrator CS6 Support: installation failed
Problem solved!
I started the installation process, a second time without first uninstall anything. Just gave him another shot. For some reason this time it worked. Lucky thing too - because I think to "review my installation log in its entirety" have not done me any good sense - I'm not an expert-IT...
Tags: Adobe
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Mengchen888 please contact our support team. Not only can they help with your activation problems, but they can also help with your installation problems. For the best support, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to solve the problem you described.
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