Failed to retrieve my serial number, Adobe Muse CC
Last night I bought a license a month pour Adobe Muse CC, on Mac. Unfortunately, I did not receive email with a serial number.
It is impossible to find my serial number, even after you search anywhere where help support told me to look for.
Is what I would have missed a step?
Thank you
Morgane.
Hello
If you purchase the subscription to Muse you need not a serial number to start. Please follow the steps below to install it.
1. please install ""Creative cloud Application " from the link below"
https://creative.Adobe.com/products/creative-cloud
' 2 once installed please run and install Muse of " ""Apps" tab.
3 once installed launch it and you will be all set.
Concerning
Vivek
Tags: Adobe Muse
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Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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