Failed to save to the Services CUVC-5110-HD10 - SIP

I'm after disconnect issue with Adhoc TelePresence calls - after approximately nine and a half minutes I get an abnormal disconnect error MSG and the calls must be reset.  The call is made on my end and it happened yesterday in two different places.  I'm at a loss where to begin to look for information.  On the status page that SIP server has a red X that are associated to him, I was wondering if this may be a factor.  I have a configured SIP trunk. I use the code 7.2.0.0.1 on 5110, CCM, I use the version 9.0.1, CTMS, I'm running 1.8.2 TPM, I'm under 1.8.1 VCS, I'm under X7.2.1.

Thanks for any help

Jim

Hi Jim,.

It is a problem caused by a bug in the CUVC (CSCtl43708) where the CUVC does not properly implement the time-out value of session from the side of the Complutense University of MADRID.

The workaround is to disable expiration of session on the CUVC support as shown in the image below:

-Paul

Tags: Cisco Support

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