Tecra M5: The service Detection failed with the headset BT-HBH-IV835

Dear friends!

Somehow my previous topic disappeared without reason. There is no suitable answer to that in "feedback technical support forum" (http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=23417).

In accordance with the recommendation of Silas, I will describe the problem once more.

When I am trying to pair headset Bluetooth HBH-IV835 with Tecra M5 integrated Bluetooth I meet the problem "Detection of service failed. Here is the detailed description.

I use the last battery Bluetooth (v5.10.06 (T)), my operating system is Windows XP, computer laptop - Toshiba Tecra M5.

I launch "New Connection Wizard" (in the Bluetooth Manager), choose the HBH-IV835 headset in the list of detected devices, click Next, enter the password "0000" and in a second, "Detection of the service failed" message. After that if I open 'Options', 'Security', 'Paired device view' - the list is totally empty.

In accordance with the operating manuals of the headset Bluetooth HBH-IV835 and Tecra M5 integrated bluetooth, the two devices are supported the HSP profile.
I need your help to solve the problem and make integrated Blueetooth works with headphones.

In all responses, there was a sort of recommendation to disable "detection Device Class" (or something like that, I do not remember exectly) - I tried 'Options', 'Interchange of information Bluetooth', 'Settings - Advanced', 'Display filtering' - disable. Much to my chagrin, it did not help.

In addition, there was the request to describe the chronology of systray icon color change. Here we go:
-in "new connection" Wizard installation until I selects the Headset HBH-IV835 in the discovered devices list and click the button 'Next' the systray icon is blue-white;
-After clicking 'Next', it turns to blue-green and remains this color when I enter the access code, click OK;
-at the same time with the message"failure of the service detection"systray icon color is transformed into blue-white.

Additional information:
Screenshot of "service Detection failed":
http://photoFile.com.UA/photo/Miroslav/1976/28340602.jpg
Screenshot of Bluetooth COM ports:
http://photoFile.com.UA/photo/Miroslav/1976/28340164.jpg
Screenshot of the Device Manager:
http://photoFile.com.UA/photo/Miroslav/1976/28340174.jpg
I filmed the process 'Add a new connection' by my cell phone (poor quality, but it can help format 3gp, 1.7 MB):
http://up.spbland.ru/files/07052591/

Post edited by: anamivatar
Corrected typos.

This is the behavior if the incorrect PIN code has been entered. Can you please open Notepad and enter "0000" to see if it's OK or if it is translated for a reason, for example, Numlock on?

Tags: Toshiba

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