Failed to stop M5-583P-9688

My computer is not able to close properly to win 10, and my computer is not modded or anything. When I stopped by means of Windows 10, it keeps the power light and a backlit keyboard, but when you move the mouse or press the keypad buttons, it does nothing. I have to press the power button so he can do it.

can you please check the BIOS of your laptop?

key of the Windows logo + r

type

Msinfo32

report Version of the BIOS/DATE

Tags: Acer Laptops

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