Failure of E Drive

I am running Vista on a Dell inspiron 531.  Drive E will not let me record HD video on DVD, but will not let me burn music on an audio CD.  Any given error code but a continuous fan noise which stops only when I eject the CD.  Grateful for any suggestion.

Hello thegardener,

If you have any third-party burning of CD/DVD software installed on your computer, I suggest you uninstall the CD burning software and then try to burn the Audio CD.

If this does not work, you can also try to uninstall and reinstall the drivers for the CD/DVD drive:

1. click on start and then click Control Panel.

2. click System and security, click System, and then click Device Manager.

Note that if control panel is in Classic view, double-click System and then click on Device Manager.

3. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

4. in Device Manager, expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

5. When you are prompted to confirm that you want to remove the device, click OK.

6. restart the computer.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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