Failure of the attempt to upgrade to Windows 10, can´t restore the previous operating system.

Here's the thing: I tried to install the 10 Windows in a laptop Acer TravelMate 5742, he ran incredibly slow, beautiful instalation 3 hours or longer. But just when he was about to finish somethig happens and it tent to restore the operating system (windows 7 Enterprise.. original I think)
It restarts and the windows welcome screen 7, I connect and BAM! a nice screen black and all I see is the mouse.

Then I realized that the model was not really compatible with W10

I tried to restore the system, but there was no restore points, but despite this, I get a message from antivirus who said it needed to update the virus database.

Any suggestions?

Hello

Have you tried to make the instructions provided by mySh4d0w? Are still meet the black screen when you connect?

If you have already tried to run a system restore but restore points are not available, another thing you can do is to start your computer in Safe Mode and check the drivers and startup programs. To do so, please follow the steps listed below:

  1. Turn on your computer and then press and hold F8 key as your computer starts. This will bring you to the Advanced Boot Optionsscreen.
  2. Press the arrow key down until it highlights the Safe Mode or Safe Mode with network and press enter.
  3. If you do not experience the black screen then on the Safe Mode, try to uninstall the graphics driver as it often causes the same scenario.
  4. Restart your computer and check if you are still affected by the same. If still the same, then try to disable startup programs by accessing the Safe Mode once more. In safe mode, press the Windows key + R > type msconfig > click OK. This will launch The System Configuration utility.
  5. Click on Startup tab > turn off or disable your startup programs > click OK > then restart your computer.

Let us know how it goes.

Thank you

Pus from Edison

Tags: Windows

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