fall page/windows must close

Keep getting page expired, lost windows and had to close down., but im still connected I just get off my page and I find my problem of spot again.dont what page this is not picky.page also ACITN read window should close down.whats the common proplem, im bring a lot in the last 3 days... I have not even know where to begin already defrag and clean disk.not comp savy

Hello

I understand your concern; I've surely you will help find a solution on the issue.

1. What is the full/exact error message?

2 is this problem occurs during the navigation of Web pages in Internet Explorer? If Yes, what is the version of Internet Explorer installed on the computer?

3 - is confined to a specific web page or with all problem?

If you are using internet Explorer, follow the steps

Step 1: Check if the problem persists in Mode safe mode with networking.

Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

Networking Mode safe mode starts Windows in mode safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

Check out this link to start safe mode:

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Check this link for more information:

Startup options (including safe mode)

http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

Step 2: Try disabling all modules except Flash Player and Java using the Add-ons Manager and check if the problem persists.

To open Manage Add-ons, follow these steps:

1. open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then in the list of results, click Internet Explorer.

2. click on tools and then click on Manage Add-ons.

3. under show, click all add-ons.

4. click on the add-on to disable and then click on disable.

5. Repeat step 4 for each module you want to disable. When you are finished, click Close.

Note: -Add-ons will be disabled until you restart Internet Explorer normally.

Note: Once you have finished with the test, re-enable each add-on at a time and check again until you find the add-on that is causing this problem.

To re-enable an add-on, follow above step as "How to re - activate a browser add-on?" in the following link:

Please visit these links for more information and find out how to re - activate the Add-ons.

Internet Explorer Add-ons: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/Internet-Explorer-Add-ons-frequently-asked-questions

Using Manage Add-ons in Internet Explorer

http://Windows.Microsoft.com/en-us/Windows7/using-the-Internet-Explorer-add-on-Manager

Also, check the exact error message in the event viewer.

Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs.

For more information, see:

What are the information contained in the logs of the event (Event Viewer)?

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Check out this link to open the event viewer:

Open event viewer

http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

Hope this information helps.

Tags: Windows

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