When I try to register (Photo Story 3 has encountered a problem and must close) what I do
Original title: photo story 3 error
When I try to register (Photo Story 3 to encode a problem and must close) what I do
Hello
1. were you able to use Photo Story 3 without any problems before?
2 have you made changes on the computer before this problem?
3 - what you want to say that you get this error message when you save slide show?
Check if the problem persists the State of clean boot and send back the same.
From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".
Reference:
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
a. click Startand then click run.
b. type msconfigand click OK.
The System Configuration Utility dialog box appears.
c. click on the general tab, click Normal Startup - load all device drivers and services and then click OK.
d. When you are prompted, click on restart to restart the computer.
Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
Reference:
Using the event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true
Understanding of event viewer
http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true
Procedure to view and manage event logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427
Tags: Windows
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