Family information not available

I recently created an Apple ID for my daughter (who is less than 13 years) through the share option of the family on my phone to iCloud.  She was able to use it with success on his new phone and submitted a request to install a new application.   I never received the request and now I see that "family information is not available" on all my devices (and the Web).  Can I use also is no longer the "Find my iPhone" app   It starts for a second or two, then whites.   I don't know if my account is blocked or if there is another problem.   I am on IOS 9.3.2 on my phone but I don't think that is the question that my account appears to be the same, no matter what camera I'm on.  I rebooted the phone several times with no luck.  Help, please!

Exactly the same thing is happening to me earlier.  Tried to add my child as a member of the family with the new address to iCloud.  A mistake immediately and lost all access to information about the family.  This was my first use of the feature in the family.

I got an email that said that my child's account was created.  I have not tried to access.

Also unable to use find my iPhone (which I use regularly).

Please help, Apple!

Tags: iCloud

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