HP Deskjet 5100 taped in grayscale - Management Options not available in the settings of the printer color

Hello!

My printer is a HP Deskjet 5100 on Mac 10.8.5. He's stuck on shades of gray, when printing. Any program I try to print in I do not get the color management option, even when checking in the advanced options.

On photoshop, he's also stuck in grayscale.

I printed a test page with success in color. But for some reason, no program will be printed in all except grayscale.

I tried to update the drivers, but the audit of Web/driver HP site, everything is up-to-date.

Other information:

In the printer options, I can't even check my rate of cartridge. I have the following message: Information not available

In ColorSync Utility, under devices, it says the printer Mode is: "grey". When I try to assign a different color profile, do not.

I did a hard reset of the printer.

I removed completely and resynced the printer with the computer again in prefs/Print & analysis system

Any information would be amazing. I checked all the forums that I could find online,

Hello

Your printer is not compatible with Mountain Lion, that's why using Mac one driver generic PCL which is black & white drivers only:

http://support.HP.com/us-en/document/c01856359

Try a 3rd party like HPIJS driver, it seems your printer support and more likely to provide you with a better results than a generic driver.

Don't forget to install one of the 3 required uploads before adding to the queue printing:

http://www.linuxfoundation.org/collaborate/workgroups/OpenPrinting/MacOSX/HPIJS

Shlomi

Tags: HP Printers

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