File is already open on another copy of the Muse + hours missing
I open a file, I had worked on that in muse a few days ago and I get a strange message on "file is already open on another copy of the Muse. After this error in levant and learning that I can copy the file to a new location, I was able to open the file. He then told me that there have been changes on the site online (which was false). It turns out that the file Muse lost hours of my work, but saw the changes I made on the live site and thought they were updated in the browser. Now, I'm sure I had saved the work at regular intervals, I'm pedantic enough stuff to 99%, I remember having a failure of the system at the time, but I was under the work of backup automatically Muse impression anyway? Surely a system crash should not corrupt a file like this to the point that he didn't even remember saves work? Any advice greatly appreciated.
Please send us the .muse file and the file 'MuseLog.txt' to the 'Documents' folder so that we can investigate. Also check your hard drive to confirm that a newer version of the file has not been saved in a different folder. Thank you.
Send files to [email protected] along with a link to this topic for the context. If files are larger than 20 MB, you will need to use a service like Dropbox, Adobe send, WeTransfer, etc..
Tags: Adobe Muse
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