File preview thumbnails do not work for DC Acrobat files in Windows Explorer
I just upgraded from XI Acrobat Acrobat DC on Windows 7 and now all new PDFs create view with a generic PDF icon rather than a miniature preview of the file. Files created in Acrobat XI display correctly (see screenshot). Everyone knows this and is at - it a resolution?
Hi djbilly
This problem has been fixed in our published update yesterday. Make sure that you are on the last update by visiting help > check for updates.
Then to enable thumbnail previews go in Preferences > General , then select enable PDF thumbnails in Windows Explorer.
Thank you
-ashu
Tags: Acrobat
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-Supplier
[Name] Microsoft-Windows-Security-Kerberos
[Guid] {98E6CFCB-EE0A-41E0-A57B-622D4E1B30B1}
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2991 EventRecordID
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[ThreadID] 0
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Computer DC02.xxxxxxonline.com
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ClientTime
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Error code 0 x 19
ErrorMessage KDC_ERR_PREAUTH_REQUIRED
ExtendedError
ClientRealm
CustomerName
ServerRealm xxxxxxONLINE.COM
ServerName krbtgt/xxxxxxONLINE.COM
TargetName krbtgt / * address email is removed from the privacy *
ErrorText
E file
Line d3f
30773054A103020113A24D044B3049301FA003020112A1181B16524F434B45594F4E4C494E452E434F4D726F636B65793005A003020117301FA003020103A1181B16524F434B45594F4E4C494E452E434F4D726F636B65793009A103020102A20204003009A103020110A20204003009A10302010FA2020400--------------------------------------------------------------------------------
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0000: 54307730 010203A 1 044DA213 3049304B
0008: 0203A01F 18A 11201 4F52161B 59454B 43
0010: 494C4E4F 432E454E 6F724D4F 79656B 63
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0020: 4F52161B 59454B 43 494C4E4F 432E454E
0028: 6F724D4F 79656B 63 03 HAS 10930 A2020102
0030: 30000402 0203 HAS 109 02A 21001 09300004
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0008: 13 4 04 4 B 30 49 30 A2. ¢ M.K0I0
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0028: 4 72 6F 63 6 b 65 79 OMxxxxxx 4F
0030:30 05 A0 03 02 01 17 30 0. .... 0
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0040: 1 16 52 4F 43 4 B 45 59 B... XXXXXX
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0060: 02 04 09 03 02 A1 00 30... 0.¡..
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0000: 54307730 010203A 1 044DA213 3049304B
0008: 0203A01F 18A 11201 4F52161B 59454B 43
0010: 494C4E4F 432E454E 6F724D4F 79656B 63
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