File upload does not complete on mobile for the size is greater than 1000K

I have a plan webCommerce 10 users.  We have several forms, some allow users to download 2 files attached by form.

If I read your documentation correctly, the max file which can be downloaded cannot exceed 250 MB per upload. According to the link here:

User manual

However, when you submit a form via a mobile device (for example) even a 1000K file is not present and there is no feedback as to what is happening.

Users we have said that they cannot just fill out the form and eventually abandoned.

Issues related to the:

(1) the 250 MB per upload is correct? Is this true for all types of files and devices, all relevant documentation would be useful.

(2) graphic while downloading file loading, is built in a place, or what needs to be written as a custom code?

Thank you

Could be sitting all sorts of different things, without me there research code etc. it's hard to say... Will be something for you to do, making you have no script in your console errors, etc.

But it is good that you made a 7.5 MB raw and downloaded form test like that now hows you is not the out-of-shape box BC... That's what all my points were so you can start working towards the question of fixing.

Tags: Business Catalyst

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