files will not download
I have windows 7 on my pc and it was not running very well so I have uninstalled but forgot to back up my files
After you have reinstalled it, I remembered that I had saved my files on a disk, but I can't my files down load from disk
can all-in-one Advisor if you please?
[Moved from comments]
On Monday, April 15, 2013 14:38:01 + 0000, MarkLeeUR. wrote:
I have windows 7 on my pc and it was not running very well so I have uninstalled but forgot to back up my files
After you have reinstalled it, I remembered that I had saved my files on a disk, but I can't my files down load from disk
Please tell us what "unable to get my files down load" means.
Exactly how do you try? What happens when you try? If you get a
error message, please quote verbatim.
And how to check them in the first place?
Tags: Windows
Similar Questions
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Unable to validate W7, file will not download error hr = 0 x 80070002.
Original title: cannot validate W7, file will not download.
www.Microsoft.com/Genuine/validation brings me to download some files, but the other will not download.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - FJT32 - QMPGB-GCFF6
Windows product key hash: KGSsbuo1 + 06XJlvCBpYnFCqWv54 =
Windows product ID: 00342-OEM-8992752-30004
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.011
ID: {8E9CD2E8-0A02-46ED-87A0-E65552B0DA19} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Starter
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0 x 80070003]
[File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0 x 80070003]Other data-->
Office details:{8E9CD2E8-0A02-46ED-87A0-E65552B0DA19} 1.9.0027.0 6.1.7601.2.00010300.1.0.011 x 32 *-*-*-*-GCFF6 00342-OEM-8992752-30004 2 S-1-5-21-510506797-2341454740-740994307 Acer AOD255E Acer V3.16 (DDR3) 20110422000000.000000 + 000296D0900018400E4 0409 0409 Central Standard Time(GMT-06:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Starter edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 8be4a481-9b5c-4588-a5ec-5dad4b1f15da
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00342-00178-927-530004-02-1033-7600.0000-0112011
Installation ID: 006101217201913792255496207841551590165891424593608471
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: GCFF6
License status: licensed
Remaining Windows rearm count: 3
Trust time: 31/08/2014-18:40:07Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Not registered - 0 x 80040154
The admin service: not registered - 0 x 80040154
Output beyond bitmask:--> HWID data
Current HWID of Hash: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAnJ/uMOBknD1wuS7/Rt8kZ943chk =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC ACRSYS ACRPRDCT
FACP ACRSYS ACRPRDCT
HPET ACRSYS ACRPRDCT
START ACRSYS ACRPRDCT
MCFG ACRSYS ACRPRDCT
WDAT INSYDE INSYDE
SLIC ACRSYS ACRPRDCT
SSDT PmRef CpuPmHello Waco,
Thank you for writing to us, we are happy to help on Microsoft Community.
I understand that you are using Windows 7 starter edition and you are facing problems with Windows 7 showing as not genuine. Error code "0 x 80070002" indicated in the report of Microsoft Genuine Advantage.
I checked online and after researching, this error code can occur if software licensing and Protection Services is disabled.
I would ask you to try the steps of troubleshooting provided by Christmas D Paton on Wednesday, July 10, 2013 07:05. The troubleshooting steps will guide you on how to manually activate the software license and the Protection Service.
Event ID 3, Windows Activation error, check failure 0x8004FE21
Hope the helps of information provided. Let us know the results, so that we can help you further.
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