Files won't save

Having a recent issues when I try to save/record under where the box seems to choose a folder, but contains no content. Tried to close/open the program and reinstalling.

Hey michaely83441196,

Try this:

The default "Save as" dialog Acrobat DC is different from the dialogue box you had in earlier versions of Acrobat, it also allows you to record in the clouds and previous locations that you saved the files. It is possible that when Acrobat tries to connect to the 'cloud', it runs into problems. You can try to disable this feature to see if this brings your backup in the back of the box: open Acrobat Preferences, then go to the "General" category and uncheck "show the online storage when you save files:

I would like to know if it works.

Kind regards

Nicos

Tags: Acrobat

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