Filter junk e-mail in Microsoft Office Outlook 2007 (KB976884) fails with the error Code 1603 (or 1402) in Windows logs when using Windows Update in Windows 7
It's more for info, but it would be great if MS past this info to their developers so that the Windows broken for KB976884 update package can be fixed.
Newspapers MSI mentioned above show the following error information, all related to being too restrictive registry permissions. Perhaps the restrictive registry permissions are design due to the product; in which case the update package must be fixed.
Here are the logs in order, that they do not have:
- Error 1402.Setup cannot open the UNKNOWN\Components\1FA18F7974E099CD0AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key. Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help. For more information about how to contact PSS, seePSS10R.CHM.
= Logging stopped: 2009-12-21 10:16:07. - Error 1402.Setup cannot open the UNKNOWN\Components\1FA18F7974E099CD0AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key. Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help. For more information about how to contact PSS, seePSS10R.CHM.
= Logging stopped: 2009-12-21 12:16:07. - Error 1402.Setup cannot open the UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key. Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help. For more information about how to contact PSS, seePSS10R.CHM.
= Logging stopped: 2009-12-21 12:43:10 =. - Error 1402.Setup cannot open the UNKNOWN\Components\2562336682C91B850AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key. Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help. For more information about how to contact PSS, seePSS10R.CHM.
= Logging stopped: 2009-12-21 12:59:35 =. - Error 1402.Setup cannot open the UNKNOWN\Components\6F949E36CB3004C50AF18C3B9B1A1EE8\00002119E20000000000000000F01FEC registry key. Make sure you have sufficient permissions to access the registry or contact the Support Services technical Microsoft (PSS) for help. For more information about how to contact PSS, seePSS10R.CHM.
= Logging stopped: 2009-12-21 13:02:51 =.
Resolve open Regedit and search on the first GUID after components. The full registry path you are looking for is "HKEY_LOCAL_MACHINE-1-5-18\Components\.
Don't find the GUID "00002119E20000000000000000F01FEC" as there are hundreds of entries and you will be forever.
For example, in find point 5 '6F949E36CB3004C50AF18C3B9B1A1EE8' you will see that the key has void key and one of these sub keys will be '00002119E20000000000000000F01FEC '. When you select '00002119E20000000000000000F01FEC' you will see you get "access denied".
First STEP: right-click on the "00002119E20000000000000000F01FEC" subkey and select "permissions". Windows will tell you that you can view this subkey. Click on the "Advanced" button and click the group to select the 'administrators' tab 'Property' under ' to a change in ownership: "& check the 'Replace owner of subcontainers and objects' option click on 'APPLY '. If you click on 'OK', you will get access denied.
STEP 2: select the "permissions" tab and make sure that both the "Include permissions can be inherited from parents of the object" & "Replace all permissions of child object with permissions inheritable from this object" options are checked. Click 'APPLY '. Do not click on 'OK' you will get "Access denied" yet
Repeat the steps for each GUID registry and then try and install the update via Windows Update.
Whenever you see an error in the update Windowsw it generates an error log and stores it in the Temp of Windows folder, normally located in C:\Windows\Temp. Sort by date to get the last newspaper at the top.
The error logs are normally preceded by MSI in the form MSIxxxxx.LOG.
I hope this works if you can not get rid of this error, but I would have preferred that ms fixed properly!
Good luck
See you soon
Pete
Hello
Welcome to the Microsoft answers site
The question you have posted is related to Microsoft Office, and would be better suited to the Office Discussion groups. Please visit the link below to find a community that will provide the support you want.
http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx
It may be useful
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Support Microsoft-dieng
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