Find the HP Solution Center

Similar Questions

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.

• 8500 a909n all-in-one: could not find a way to install the HP Solution Center after upgrade to win 10

  Grateful for help in finding a way to install the HP Solution Center after upgrade win10.  The installation CD original will not auto-run and when seteup.exe forced to run from the DVD, offers 'output' as the only item on the menu.  The HP support web site offers only the "HP Print and Scan Doctor for Windows" I have installed and tried to run several times.  Pretty frustrating.  Prints OK from normal applications, but am really struggling to analyze.  Any help appreciated.

  I have a 8610 who worked during the first weeks perfectly under windows 8.1.

  After the Win 10 update, it does not work.  The installer who "sees" the printer on the wireless network, impossible to install drivers or programs.

  Hate to say it, but I think we're out of luck until HP fixed their software.

  Very ironic because they don't have that tell of these printers are compatible with Windows 10 messages.  Technically, that's true; It is their software that isn't.

• I have a PhotoSmart C 6180. I can't get the Software Solution Center

  Where can I find something that will download on Vista 64-bit for thePhotoSmart C6180?  My hard drive has been replaced and my backup did not include printer drivers.  I loaded everything and it prints well, but I can't scan as the center of Solution is missing.  It is said that if the printer is before 2011, the Center is not available and that the disc does not load on 64-bit.

  Y at - there a patch or something that can do this work

  Hello

  If you use the pritner via a USB connection, open the control panel and select printers, do a right click No matter which instance of the printer and delete it.

  Then unplug the USB and restart your PC before, installation of the printer. (For network connection simply go to the next step).

  Then download and install the following software through the screen, which will be added to all of the features as the HP Solution Center Software:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-47461-2&cc=us&DLC=en&LC=en&OS=2100&product=1153494&sw_lang=

  Kind regards

  Shlomi

• HP 4315 all-in-One: application of the HP Solutions Center in point 8.1 of Windows

  Windows 8.1 installed and reinstalled driver for HP 4315 All In One.  The HP Solutions Center's application is not found and I can't locate it on the web.  I followed the link to HP, but the solution Center wasn't there.

  Hello

  Only a set of available drivers for your printer for Windows 8.1, the HP Solution Center is not available for any later operating system.

  You can find no workaround available HP solutions Center below:

  http://support.HP.com/us-en/product/HP-OfficeJet-4315-all-in-one-printer/1138382/model/1138383/document/c03467277

  And below, you can find no workaround available for the box program to HP tools:

  http://support.HP.com/us-en/product/HP-OfficeJet-4315-all-in-one-printer/1138382/model/1138383/document/c03467279

  Kind regards

  Shlomi

• How to add HP Photosmart 5520 to the HP Solution Center

  Can someone tell me please how to add my new HP Photosmart 5520 in the HP Solution Center.

  My other printers HP added autumatically when I installed them, but this one did not.  I have spent quite a long time and can't find anything on how to do it.

  Thank you

  pinkcloud

  PinkCloud,

  Welcome to the HP Forum.

  You must install the full features software for your printer: Printer Wizard (the new name for the Solution Center) is installed as part of the installation of the printer software.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open e-all-in-one printer, HP Photosmart 5520 drivers
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good patch or solution to your Question, click accept as Solution !

• All-in - one Photosmart C8180: I'm unable to use the HP Solution Center to scan a document into the computer.

  I downloaded the updated driver that is located on the HP site for this printer. I uninstalled and installed this driver three times. I keep getting an error message when I use the HP Solution Center to scan a document to a PDF file. I restarted the program, rebooted the computer and reinstalled the software, as had been suggested in the error message.  I'm losing my patience! Anyone have any ideas as to the cause and the solution to this problem?

  Hi @AMDK,

  Thanks for getting back to me.

  This is a document of support that has alternatives for scanning when Windows 10 does not work with the software of the printer - Scanner without HP (Windows 10) software.

  If it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

• Problem with the HP Solution Center

  Hardware: ASUS Eee PC laptop

  Photosmart C410a Prem (All in One)

  OS: Windows 7

  32 bit

  This morning, the HP Solution Center worked perfectly.  This afternoon, opened it to scan and instead of the name of the printer, the following appeared $FriendlyName$

  Could not repair, so uninstalled printer and all the drivers, software, etc.

  Installed the printer with the 'full installation' who says he understands the solution Center.  Connect printer, scanner works, but there is no access to the scan function of the computer without the Solution Center.  To print using print files.  Solution Center does not appear in the programs anywhere.

  Help, please!

  Thank you.

  SThomas826, I would like firstly to uninstall the printer from the computer entirely. First unplug the USB cord (if one is used). Then make sure that all related files or programs are completely deleted or removed from programs and features, devices and printers and Device Manager. Then, restart the computer.

  Do not connect the USB cable until the software asks.

  Then go to http://goo.gl/y346H and find your appropriate drivers and software for your particular printer model. They are all available as free downloads. You will want to use the "Full Feature" of the software version.

  I would like to know how it goes!

• How can I add my 6520 printer to the HP Solution Center

  Just bought a new HP 6520 and trying to add to the HP Solution Center - can not find "add a printer".

  Also, can I use the photo for plug tray?   It is not allowing me to do.

  Thank you!

  Hi lindapoli,

  You can try to download and install the HP Officejet software 6700 to get OCR installed on your computer. This is the same version as the Photosmart 6520. It may work or it may not with the Photosmart.

  HP Officejet 6700 Premium HP Officejet Full Feature software and driver.

  If this does not work, you can go to the I.R.I.S. website and buy it. Or there are free downloads, also at Download.com (I don't know if these are trial versions).

  Good luck with that, I would like to know how it goes.

  Thank you

• Cannot get the HP Solution Center to load for officejet pro L7590 all-in-one printer

  Unable to get the HP Solution Center to load. Have an officejet pro L7590 all-in-one connected wireless (through the router) on my new computer Windows 8 but had to deceive it calling it a direct connection.

  I have a new computer with Windows 8.  I managed to get my HP officejet pro all-in-one L7590 printer connected and working with software downloaded from HP.  During installation it placed an icon on my desktop (the old format disktop I love) to the center of HP solutions, but when I try to open the Solution Center a message indicates that the installation is not complete.  When I try to install more software it brings back me to the orginal installation and indicates that the device is already installed.

  I want to clarify again once my choice of installation was directly connected even if it is wireless via a router.  It was the only way I could make it work.

  The Network Configuration page was just that you will find the IP address, but you have this.  It is not as important now.  Now that I've shown you a method to help you analyze let us begin the process is not easy to get the Solution Center works again.

  I was very happy to find an official document on your computer Windows 8 and the solution Center.  I think this should help you when you select your operating system on this page.  It is titled "The scanning device estintrouvable and other related errors" and will be a little better explain what you need to try to get the Solution Center to work once again, I am.

  Let me know if you have any questions concerning one of the steps here and I will do my best to answer those as quickly as possible. I do not know a few things to do if it does not, but it is certainly the best advice to try first.

• I can't do the hp solution center work properly. How can I fix it?

  When I click on the HP Solution Center a message error poster that says "no HP devices have been detected.  "Solution Center HP close now." The printer is HP Photosmart C4180 all-in-One.  Operating system is Windows Vista 32-bit.

  Hello

  Please follow the steps listed in the following document and reply back with the results.

  http://support.HP.com/us-en/document/c02468684

  Thank you

• DeskJet d2430: printer does not appear in the hp Solution Center

  I installed the HP Solution Center. My scanner appears but the printer does not work so I can't align the cartridges or print test pages.

  How can I get the printer on the solution Center

  Welcome to the HP Forums @eclife

  I saw your post on how you manage not to run a test print from the solution Center pages or alignment, and I wanted to stop sharing my own suggestions.

  Try to download and install the full feature software and driver, and then try again: series of printers HP Deskjet D1400, D2400/D4200 Full Feature Software and Driver

  A few links to help:

  Align the ink cartridges

  User manual

  If you have any other questions, let me know.

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• The Officejet 8600 can be added to the HP Solution Center?

  The HP Officejet Pro 8600 N911g can be added to the HP Solution Center?   The 8600 was installed on a computer that already had installed HP solutions Center.  However, the 8600 is not detected by the HP Solution Center.

  OfficeJet Pro 8500 Wireless is already integrated in the HP solution on this computer center.

  Windows XP

  Hi Solution Center is used only for earlier models and the 8600 can be added. The 8600 has its own software located by launching the desktop icon for the printer or by accessing it through your programs > HP > product folder

• Problem with the HP Solution Center software

  I've uninstalled and reinstalled the HP Solution Center software my disc for Windows 7 Version 13.0.0 for my Officejet 6500 e709 printer.  After re-botting my pc and when I start the program I get a message that indicates that the installation of the software was not complete.  I tried to go to the site to see if I could down load and install it from there, but I can't locate.  Can anyone help with my situation - thanks - Keith

  You can go there.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-77752-2&cc=us&DLC=en&LC=en&OS=4063&product=3795314&sw_lang=

  THX

• HP6830 unrecognized in the HP Solution Center

  I have an HP6500 E709n connected wireless systems VISTS/XP/W7 and it appears in the HP Solution Center. I just installed a HP6830 and it is connected wireless systems XP/VISTA/W7, and I am able to print to the HP6830 of these systems. However, the HP6830 does not appear in the center of HP solutions like my previous installed hp6310 did.  I would like to see the HP6830 in the HP Solution Center (or perhaps an updated version of this product) so that I can assess the condition of all of my printers from any system on the network.

  I tried to reboot the system after installing the HP6830 software from a CD, but the HP Solution Center software does not always detect see / the HP6830.

  Any suggestions will be appreciated.

  Hello

  The HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and cannot detect the device of this model.

  To access the software HP printer Assistant which applies to your new printer, click the HP Officejet Pro 6830 icon on your desktop or in the Start Menu HP folder.

  The HP printer Assistant software, you can get any printer management taks or perform additional tasks such as analysis.

  Please let me know any questions,

  Shlomi