Problem with the HP Solution Center software

Similar Questions

• Problem with the HP Solution Center

  Hardware: ASUS Eee PC laptop

  Photosmart C410a Prem (All in One)

  OS: Windows 7

  32 bit

  This morning, the HP Solution Center worked perfectly.  This afternoon, opened it to scan and instead of the name of the printer, the following appeared $FriendlyName$

  Could not repair, so uninstalled printer and all the drivers, software, etc.

  Installed the printer with the 'full installation' who says he understands the solution Center.  Connect printer, scanner works, but there is no access to the scan function of the computer without the Solution Center.  To print using print files.  Solution Center does not appear in the programs anywhere.

  Help, please!

  Thank you.

  SThomas826, I would like firstly to uninstall the printer from the computer entirely. First unplug the USB cord (if one is used). Then make sure that all related files or programs are completely deleted or removed from programs and features, devices and printers and Device Manager. Then, restart the computer.

  Do not connect the USB cable until the software asks.

  Then go to http://goo.gl/y346H and find your appropriate drivers and software for your particular printer model. They are all available as free downloads. You will want to use the "Full Feature" of the software version.

  I would like to know how it goes!

• HP Photosmart Premium C309g-m: problems with the HP Solution Center

  Hello

  After having upgraded to Win10, my HP SC does not work. The KB3132372 and the KB3133431 are installed - does not solve my problem. In Windows Update, I don't have the ability to remove 3132372 KB, and I visited HP homepage to download the drivers.

  On this home page but I've read, that another possibility is to uninstall Adobe Flash Player and reinstall, but it does not say how to do it, and I was not able to find a solution by Googling.

  My laptop is a Lenovo ideapad 500.

  Can someone help me, then I'll be able to scan documents again?

  Thank you

  Peter

  Hi @Stegmann43,

  Welcome to the Forums of HP Support!

• HP Photosmart 2570 - scanning parameters not no projection in the HP Solution Center software

  Everything worked, and then it stopped working. After several uninstalls and reinstalls, I have running HP solution center software but don't show any scanning settings. I am not able to scan. The button to scan does not yet show upward.

  How can I get the scan to show button and do scan?

  Try bypassing the solution center to access the scan function.

  To work around the centre of solutions for scanning:

  1. Click on the on the start menu.
  2. Click on computer.
  3. Open the C drive.
  4. Open the Program Files (x 86) folder.
  5. Open the HP folder.
  6. Open the folder of digital imaging.
  7. Open the bin folder.
  8. Run the hpiscnapp.exe.

  If the hpiscnapp.exe shows the scan options and allows you to scan, then right click and create a shortcut on the desktop, then you won't have to dig for it every time.  I was going to name the shortcut something like HP Scan, so you know what it is.  Let me know what happens.

• has had an alert that there is a problem with the installation of IntelliPoint software

  I got an alert that there is a problem with the installation of the IntelliPoint software. To resolve this problem, you must remove IntelliPoint software, and then run Intellipoint Setup again.  If I have remove it where do I go to run the installer?

  Hello

  You can go here: http://www.microsoft.com/hardware/en-us/downloads

  then select the keyboard and mouse or other device you can download the latest version of the Intellipoint software.

  Thank you...

  The thread is placed automatically in Windows.

• Problem with the LG Media Center application

  Hello.
  Sory my English is not very good.

  I have the problem with my LG JM53 8 GB MP4 Player software on my Toshiba laptop L10-192. I canoe convert video files with application included on behalf of LG Media Center: convert the Format. This application does not correct it hang and turns off without reason. I try a lot of things like upgrading drivers widdows but nothings helping. I have windows XP Home SP2, and I thought that's the problem with windows and I activate return of restore cd provided with the laptop to have pure system - but this help too aplication hang again :( He sims as aplication or drivers have some conflicts? Can someone help me? or told me for is to turn this problem? The LG service people do answer my questions.

  Greetings
  Maciej F.

  Hello Maciej

  Problem is that if you use a third party software in case of problems you have to ask the help of the software publisher. I can imagine that LG don t answer and perhaps that they don't deal with simple queries.

  If no one can help you here check it please if you can find some support page or the FAQ section if exist. By the way: you'll be very happy if someone uses the same software.

• I need to reinstal the HP Solution Center software on my PC and the office.

  I am running Windows Vista for a HP Phtosmart Premium All in One C309a. I deleted the application before a reinstall but this app (used to operate the printer) did not return. Everything works fine now, but I can't give orders to my printer/scanner. Impossible to find online a link to support or reinstall an attempt to update driver software. Can someone direct me to a link for the download?

  Hello cyberjack101

  What was your final decision?

  The reason why I suggested the link was that HP Solution Center should be in the full driver package.

  Always happy to hear that your printer is in working condition.

• Problem with the HP Support Assistant software

  I installed on my computer HP Support Assistant.  I did an update from the software, followed all the instructions, rebooted my system, and now when I go to open HP Support Assistant, I get an error message: HPSF.exe has stopped working.  I went out on the web site, HP Support Assistant, reinstalled HP Support Assistant, again followed all instructions, rebooted my system and still get the same error message.

  My understanding of this... There is a compatibility issue. The problem here is that HP Support Assistant, is dependent on the HPSF (HP Software Framework) that need Microsoft .NET Framework Version 3.5 to run - but Microsoft released the .NET Framework version 4, which is not compatible with the HPSF.

  Someone else may have a better answer, but it is the root of the problem, as I understand it.

  Basically two ways to go here - wait until that HP or Microsoft publishes updates to play well together... or, .NET Framework 4 to remove and install version 3.5 - and don't let not Windows Update works back up to Version 4.

• Problem with the installation of new software for new HP officejet J4550 and I think it's b/c I upgraded to windows7__

  I recently bought a hp officejet J4550 printer, fax, copy, scan and tried to install the software, but ran into problems: it reads is not compatible and I'm guessing that b/c I've upgraded to windows 7 this is not recognize it.  In the printer box, however he says ready Windows7 so I don't know what's wrong or what I need to do? Any suggestions?

  Contact HP support.

  Windows Update has nothing to with the upgrade of Windows. Please these questions in the support forum: http://social.answers.microsoft.com/Forums/en-US/w7install/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• 8.1 Windoows install problem with the HP Media Center m1195c desktop PC

  I can't get Windows 8.1 installation runs on my HP Media Center m1195c desktop computer. At startup, the computer executes the disk, loads the files, then stops. After a few seconds the computer crashes with ablank screen, or boots in the installed version of Microsoft XP.

  I ran the utility Microsoft 8.1 Upgrade, and he says that this computer can be upgraded to Windows 8 (32-bit) are other steps should I take before Wndows 8 install. Such as switches to map parent or install/of-install a program?

  Thank you

  I solved this problem by disconencting all devices devices one at a time. It turns out that the video card is very old and there is no Windows 7 driver for this video card. The Installation of Microsoft gave no indication that the Board or the video driver installation was the problem. Testing and technical error was used. to solve the

• Problem with the HP Media Center M7670. UK - a - does not start after you install an update to Apple Quicktime

  I just installed the latest update to Apple Quicktime (once an update message appears on the screen). When asked if I wanted to re - start the PC now, I clicked on Yes.

  Now the computer does not start. The power led lights up, then the hard drive light blinks for a while, then nothing happens and the PC begins to beep. The beeps are repeated, with 2 short beeps and one long beep. What do the beeps mean?

  Then a CMOS clear would be the next logical step in troubleshooting.

  Here is a link to your motherboard page.

  Clearing CMOS information at the bottom of the document.

  It is usually the last step before giving up on a motherboard.

  The problem you are experiencing is hardware motherboard related firmware.

• The printer and settings tabs in the HP Solution Center tool box, do all the windows.

  Tabs tool box, in the HP Solution Center, and the printer settings do not appear in these windows.

  I check to see if there is another way to access the settings of the printer before I ininstall and reinstall the printer and the HP software.

  Windows Vista

  DeskJet F380

  Previously worked

  Thank you!

  Hey @HoopsHopes ,

  Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.

  I'm gathering that you have problems with your HP Solution Center and seek advice before uninstall/reinstall.

  My advice would be... to do a uninstall and reinstall. This you will get the updated version and save you to address the problem that you are experiencing. If you need help to uninstall it and reinstall, let me know.

  Can't wait to hear back on your part.

• OfficeJet 7310 all-in-one: HP Solution Center software

  I use "HP solutions Center" scan on my 7310 all-in-in-one software. I have upgraded to Windows 10 & it worked just fine. I just got the latest update of Windows-10 last week. Now, HP Solution Center does not open. When I click on the desktop icon I get anything other than an alert tone - no other indication of what was wrong.

  I uninstalled the driver & it is reinstalled from the HP site - no change.  I have Windows-10 was last updated. I used the diagnostic tests HP & test progs and I know for printer and scanner will not work. The problem seems to be in the service of the HP Solution Center software.

  Also I tried to download the app 'HP Scan & Capture'. It won't download-

  Help, please.

  Hello

  Thank you for using the forum.

  You can find the solution here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

  Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

  Windows 10 - How do I uninstall and hide updates

  https://goo.GL/3tWxyA

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• HP PSC 2110: need HP solution center software for hp psc 2110 running windows 7 32 bit

  Hello

  The HP Solution Center software has disappeared since I move my laptop HP OS from Vista to Windows 7 32 bit.  I use HP Solution Center for the years software to create PDFs of the documents scanned the printer HP PSC 2110 all-in-one.

  Can you give us the link to download Win 7 HP Solution Center software? I searched on the HP support site using the name of the HP PSC 2110 product, he pointed me to the section of the driver; I followed the instructions, but there is no link to download the software.

  The printer is connected via USB and works fine.  That's all just annoying that I can't use the HP Solution Center software (previously Director of HP) to copy documents scanned to my computer.

  Thank you.

  You are welcome.

  You can download it from the following link:

  http://sourceforge.NET/projects/naps2/files/3.0b1/naps2-3.0b1-Setup.exe/download

  This means that as an older model, its functionality is limited, but there are a few available workarouds. It is surely worth a try.

  For a wireless printer you will need another printer indded, there are many factors to consider and recommend any specific printer, you have specific needs? would be for example you use a fax or not, I guess, it should be a color with a scanner printer... Do you use to print photos or more often good for a daily newspaper, printing and scanning capabilities, these factors may affect strongly any possible recommendation for more information you will find useful.

  However, any current HP device with a scanner supports scan PDF scanning in the HP software.

• HP6830 unrecognized in the HP Solution Center

  I have an HP6500 E709n connected wireless systems VISTS/XP/W7 and it appears in the HP Solution Center. I just installed a HP6830 and it is connected wireless systems XP/VISTA/W7, and I am able to print to the HP6830 of these systems. However, the HP6830 does not appear in the center of HP solutions like my previous installed hp6310 did.  I would like to see the HP6830 in the HP Solution Center (or perhaps an updated version of this product) so that I can assess the condition of all of my printers from any system on the network.

  I tried to reboot the system after installing the HP6830 software from a CD, but the HP Solution Center software does not always detect see / the HP6830.

  Any suggestions will be appreciated.

  Hello

  The HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and cannot detect the device of this model.

  To access the software HP printer Assistant which applies to your new printer, click the HP Officejet Pro 6830 icon on your desktop or in the Start Menu HP folder.

  The HP printer Assistant software, you can get any printer management taks or perform additional tasks such as analysis.

  Please let me know any questions,

  Shlomi