All-in - one Photosmart C8180: I'm unable to use the HP Solution Center to scan a document into the computer.

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  It seems there is a problem in the basic WIFI the printer setting.

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  Hi guys,.

  Have recently upgraded to El Capitan on my iMac desktop computer and tried to use my printer for the first time since doing so, only to find out that the computer no longer recognizes the printer, which means that the printer is completely insensitive. I guess I need an updated driver, but am not sure if my model is supported and have not been able to find anything online.

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  I see by your post that the printer is not recognized since the upgrade to El Capitan. I want to help you solve this problem. If this helps you to find a solution, please click on the button "" accept as Solution"" down below this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  The software is installed by the Apple updates. I would say to delete the printer in the window print and scan, then run the Apple updates. HP printers - installing a printer driver Mac using Apple Software Update.

  How is the printer connected? (USB, Ethernet, WiFi)

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  Hello

  I bought my wife a new cool Mac mini. So it comes with Snow Leopard. We use it for our activities with an HP printer all in one Photosmart C7280. Unfortunately the scanner does not work. I did the mistack to install HP driver from the HP website and read after documentation of the HP Web site (probably like all users). So I decided to completely re-installed the machine (as it was new) and follow the installation procedure for HP who, to say that the pilot is coming up with Snow Leopard. After the new re - install, so I installed 10.6.1 patches and last HP driver from the site Web Apple as mentioned in the forum. (version 2.2)

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  Hello

  Good news, it worked. But I think that the problem came from the D-Link router that I used. Upnp has been set to allow, and it seems he mistook the discovery of the device. I proceed to turn off and the live showed you me overdrawn the printer on the network. I installed it, and the scanner has been recognized.

  If I turned my back to Activate Upnp, the scan function is dead. Thus, it probably is a problem of compatibility between the leopard to snow and this Protocol. What is strange, is that our whole system of leopard work with upnp enable or disable.

  Anyway thanks a lot for your help!

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  Hey @SNAJ,

  Welcome to the Forums of HP Support!

  I see that you encounter some problems with the scanning of the all-in-one Photosmart C7288 printer after upgrade to Windows 10. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, uninstall all software associated with the printer to your PC. Finally, download and install the latest drivers by clicking on this link.

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  Thank you

  Hello

  The installation disk supplied with the printer is not compatible with Windows 7, as the device was manufactured prior to release of Windows 7.
  No matter which compatible OS are registered on the CD...

  A newer version of the software for Windows 7 can be downloaded from the HP site.

  Before installing the software, be sure to follow the steps below:

  1. Enter the control panel > devices and printers.
  2. Right-click on the icon Photosmart 2610 and lick to withdraw an instrument.
  3. Disconnect the USB cable between the printer and restart your PC.
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  Kind regards

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• How or where to get them or buy the original CD for printer all-in-one Photosmart C7280

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  I didn't really picture for help, but I will do my best to clarify what I can! This document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer is some visuals that will make things clear with my explanation below!

  The part you are diving into the water is the ink nozzles. When the instructions say do not touch the ink nozzles, that means with the fingers/hands. It says to make sure that you use a fluffy towel/no paper to wipe the print head, so don't put fats from your contact with her skin. The electrical contacts are the part of the print faces head that looks like the back of the printer, just in some places grouped copper.

  I hope this helps clear things upwards a bit for you

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  Hi dsimale,

  Welcome to the Forums of HP's Support. I understand that you have read some old information eFax which indicated that customers who use Macs are unable to use the eFax supplied with your printer Photosmart 6520 feature.

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