Firefox cannot load some things

Live.com is not opening/loading and can not see youtube comments while everything works with Chrome. I clear my Cache and Cookies but still the same...

This problem just started recently, perhaps after the update for Firefox 37?

On live.com, what is the problem you see? For example:

  • period of waiting or server not found
  • white page
  • partial load scrambled
  • secure certificate error

In the case where one of your extensions is concerned, could test the page Firefox Safe Mode? It is a standard diagnostic tool to disable some advanced features of Firefox and extensions. More info: questions to troubleshoot Firefox in Safe Mode.

You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

Not all add-ons are disabled: Flash and other plugins still works

After stops in Firefox, a small dialog box should appear. Click on 'Start mode safe' (not reset).

Any difference?

Tags: Firefox

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