Firefox crashes immediately launch with the crash reporter

Crashes at startup. Safe mode works do not refresh tool did not help. Install more later, including the removal of the directory did not help. Unable to get troubleshooting information because FF does not open.

Crash ID: bp-aa95dfeb-3816-4cd8-9d19-c932d2151203

Hi kdressel1, thank you for providing these ID of crash - unfortunately this accident may be caused by websense software for endpoint that is running on a device security. Websense has released a version update (8.1.2224) that can solve the problem.

in case your computer is part of a managed corporate environment, please contact your Department on this issue.
additional information is available in the bug 1181091.

in a larger company, using the extended support (esr) version of firefox, which receives security updates but updates only one time every 10 months, could also be a better compatibility wise option: https://www.mozilla.org/en-US/firefox/organizations/faq/

Tags: Firefox

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