Firefox crashes or freezes when opened. Help, please!

My firefox does not open. I have been using Firefox without problems for years until yesterday. I have a Mac OS X 10.10.3. Whenever I open Firefox, it immediately crashes or freezes. I have to go to my dock to "force quit" Firefox. I tried to uninstall and reinstall the latest version of Firefox 38.0.1 several times and no luck. I tried to start Firefox in "safe mode" and as soon as my default screen opens (Yahoo.com) and when I click on anything, whether it's freezing immediately again.

I'm not able to get Firefox open enough before it freezes to be able to go to 'preferences' to try to change or remove cookies or anything else.

Also, I had hundreds of bookmarks, when I get Firefox and running, is there a way to recover these bookmarks?

Currently, I am forced to use Safari which is horrible. Help, please!

Thank you

Chris Reppart

primetime347 said

Is there another way to fix the FF on my main account on my computer instead of having to switch everything to another account?

You do not create another account on the computer. You're doing a
new user of Firefox with your own user account profile. Firefox may have
many profiles under the same user account.

Tags: Firefox

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