Firefox crashes several times - fees install on Windows 10

I received a new computer with Windows 10 and installed Firefox 40.0.2. Even with this new facility, I have known many frustrating crashes.

I can always trigger an accident trying to inspect an element or when trying to install Firebug.

To solve the problem, I tried:

-ensuring that Adobe Flash/Shockwave is disabled
-disable the NoScript add-on
-opening of Firefox with a new profile, fresh (even if I did not import a profile from my old Windows 7 machine so the profile should already have enough 'fresh')

Here is my error for the last 1/2 hour reports:
https://crash-stats.Mozilla.com/report/index/BP-cc02b456-7a7a-4386-b30f-014422150823
https://crash-stats.Mozilla.com/report/index/BP-c25dbcb8-489a-4870-9a85-626c22150823
https://crash-stats.Mozilla.com/report/index/BP-ce261672-72f5-484B-a3e4-0380c2150823
https://crash-stats.Mozilla.com/report/index/BP-085e4118-2160-4F8E-9f2d-43e402150823
https://crash-stats.Mozilla.com/report/index/BP-8cbef911-fb77-4c4f-b3a8-316d92150823

Firefox has long been my default browser, but I fear that I'll need to give it up! Any help would be greatly appreciated.

Separate the issue;
Shows details of the system;

Plug-ins installed

Adobe PDF plugin for Firefox and Netscape 15.8.20082
Adobe PDF plugin for Firefox and Netscape 10.1.15

Having multiple versions of a program can cause problems.
You must remove older programs. Then download the current full installer.

The report of incidents reported these programs;

atiuxpag.dll = Advanced Micro Devices

atidxx32.dll = Advanced Micro Devices = Radeon DirectX

IPSEng32.dll = Symantec's Intrusion detection

IPSLdr32.dll = Symantec's Intrusion detection
+++++++++++++++++++++++++++++++++++++++
It's for the Sumo
Related bugs

NEW 1189266 - crashes in atidxx32.dll/atidxx64.dll (more common in the windows 10)

Check this box:

  • see if there are updates for your graphics card disk drivers

https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration

  • Disable protected mode in the plugin Flash (Flash 11.3 + on Windows Vista and later versions)

https://forums.Adobe.com/message/4468493#TemporaryWorkaround

  • turn off hardware acceleration in the Flash plugin

https://forums.Adobe.com/thread/891337
See also:

Tags: Firefox

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  • 21 of Firefox crashes several times a day.

    Firefox crashes several times a day. Here are the latest reports of the crash.

    bp-5004a6b9-c29e-45b9-9544-0c81c2130529
    bp-0d470ca4-dd42-4179-875f-c28f72130529
    bp-276cda0b-e8be-40d7-ab6e-f24f72130529
    bp-4b7582c7-5d12-4250-8e9b-d17072130528

    Start Firefox in Safe Mode to check if one of the extensions (Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance).

    • Do NOT click on the reset button on the startup window Mode safe or make changes.

    In the Firefox Safe mode, these changes are effective:

    • all extensions are disabled
    • the default theme is used (no persona)
    • userChrome.css and userContent.css are ignored
    • the layout of the default toolbar is used (localstore - safe.rdf)
    • the JIT Javascript compiler is disabled
    • hardware acceleration is disabled
    • plugins are not affected
    • preferences are not affected

    If it is not caused by an acceleration of material or extension, then try disabling the JIT compiler.

    Try disabling the JIT ionmonkey compiler by defining these jit false prefs on the topic: config page (search: jit) to see if that helps.

    • JavaScript.options.methodjit.chrome
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  • Firefox crashing several times per day

    Sometimes, when I am trying to load a page (no matter if I just navigate in a Web site, opening a new tab/window, or by train to load a Web site for the first time) firefox will crash just completely. Here's my last five accidents reports:
    BP-a36a60c8-1421-442e-86e2-567f72130219 18/02/2013 21:41
    BP-cf4cae5e-5e77-4513-AE86-480c12130219 18/02/2013 21:11
    BP-b3381532-B510-4530-86CE-17fba2130219 18/02/2013 20:20
    BP-30222a14-69cf-48cb-8627-8bb3c2130219 18/02/2013 19:49
    BP-706b07bf-62bc-45F2-B712-863cb2130218 18/02/2013 16:44

    I tried to disable the hardware accelerator thing, but there was no change. This has happened for at least 3 weeks now, I think. Any help would be greatly appreciated because at this rate, I'll have to switch to Chrome to save my sanity. I don't really like chrome, but at least chrome does not crash all the time on me.

    Until I uninstalled firefox and then reinstalled, I double checked my modules and programs and found "Good companion" as an add-on and a program. I looked and it's apparently malware, so I uninstalled. Since then, Firefox broke down and it's been three days that I got rid of him. Before, Firefox broke several times a day.

  • Firefox crashes several times per day

    Hi all!

    From the last month or two, Firefox crashes now several times a day (even in Safe Mode). Firefox is fully updated, and my modules and Extensions.

    Yesterday, it crashed 14 times (which is average).

    System information:
    Windows 7 Home Premium
    Intel Core i7-3610QM CPU @ 2.30 GHz
    8.00 GB OF RAM
    64-bit operating system

    Information on the resolution of the problems:

    {

     "application": {
       "name": "Firefox",
       "version": "30.0",
       "userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0",
       "supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/"
     },
     "crashes": {
       "submitted": [
         {
           "id": "bp-56f4b9d3-7646-4804-b1f0-6b86a2140712",
           "date": 1405205216202,
           "pending": false
         },
         {
           "id": "bp-252f490e-dbc4-4b6c-89bb-abc7a2140712",
           "date": 1405205139899,
           "pending": false
         },
         {
           "id": "bp-728dabc3-d5ae-42cc-a7b3-5ef922140712",
           "date": 1405204414387,
           "pending": false
         },
         {
           "id": "bp-f4cf2971-3a0d-4737-b3e4-81c2f2140712",
           "date": 1405204325838,
           "pending": false
         },
         {
           "id": "bp-717ff5d6-7edf-49c7-956f-247e52140712",
           "date": 1405204300027,
           "pending": false
         },
         {
           "id": "bp-e0f0c131-39c9-40e3-b6aa-45c312140712",
           "date": 1405184955514,
           "pending": false
         },
         {
           "id": "bp-8f6e4e47-0363-48d2-a7ff-875b92140712",
           "date": 1405184937698,
           "pending": false
         },
         {
           "id": "bp-9245429c-ccfc-41fa-9edd-79baa2140712",
           "date": 1405184884426,
           "pending": false
         },
         {
           "id": "bp-5e91822b-8fc3-411c-bcf7-c753f2140712",
           "date": 1405184798033,
           "pending": false
         },
         {
           "id": "bp-db406fb0-7045-41a5-b42c-522db2140712",
           "date": 1405183704121,
           "pending": false
         },
         {
           "id": "bp-6c913909-d1ef-4773-9712-fa1b92140712",
           "date": 1405183678385,
           "pending": false
         },
         {
           "id": "bp-65a30f3e-da4a-406b-9bfa-8cec72140712",
           "date": 1405178435488,
           "pending": false
         },
         {
           "id": "bp-11fbb2a8-923f-4ab3-b577-6dbe32140712",
           "date": 1405178411720,
           "pending": false
         },
         {
           "id": "bp-968183f6-086d-430a-a993-f1d892140712",
           "date": 1405127322874,
           "pending": false
         },
         {
           "id": "bp-017688f8-afc7-4b90-8fa7-2be692140711",
           "date": 1405040514173,
           "pending": false
         },
         {
           "id": "bp-342b9f6c-3ffd-489e-ae1c-b5ac62140711",
           "date": 1405037808744,
           "pending": false
         },
         {
           "id": "bp-62c1ea5a-24da-421f-9983-9b09c2140711",
           "date": 1405037772426,
           "pending": false
         },
         {
           "id": "bp-a7227128-b4dd-4cd5-997c-b9f132140711",
           "date": 1405037229671,
           "pending": false
         },
         {
           "id": "bp-2d0b1114-0d86-4f2b-ba7d-20f902140711",
           "date": 1405037207333,
           "pending": false
         }
       ],
       "pending": 1
     },
     "modifiedPreferences": {
       "accessibility.typeaheadfind.flashBar": 0,
       "accessibility.browsewithcaret": true,
       "browser.cache.disk.capacity": 358400,
       "browser.cache.disk.smart_size.first_run": false,
       "browser.cache.disk.smart_size.use_old_max": false,
       "browser.cache.disk.smart_size_cached_value": 358400,
       "browser.places.smartBookmarksVersion": 7,
       "browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243",
       "browser.startup.homepage_override.mstone": "30.0",
       "browser.startup.homepage": "https://www.bing.com/",
       "browser.startup.homepage_override.buildID": "20140605174243",
       "dom.mozApps.used": true,
       "extensions.lastAppVersion": "30.0",
       "font.internaluseonly.changed": false,
       "gfx.direct3d.last_used_feature_level_idx": 0,
       "network.cookie.prefsMigrated": true,
       "network.cookie.cookieBehavior": 2,
       "places.database.lastMaintenance": 1405257179,
       "places.history.expiration.transient_current_max_pages": 104858,
       "plugin.state.npitunes": 0,
       "plugin.state.npesnsonar": 0,
       "plugin.state.npesnlaunch": 0,
       "plugin.importedState": true,
       "plugin.state.npsitesafety": 0,
       "plugin.state.npauthz": 0,
       "plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf,application/vnd.adobe.xdp+xml",
       "plugin.state.npwlpg": 0,
       "plugin.state.npffwloplugin": 0,
       "plugin.state.npdeployjava": 0,
       "plugin.state.np_wtapp": 0,
       "privacy.cpd.offlineApps": true,
       "privacy.cpd.sessions": false,
       "privacy.donottrackheader.enabled": true,
       "privacy.sanitize.migrateFx3Prefs": true,
       "storage.vacuum.last.places.sqlite": 1405258871,
       "storage.vacuum.last.index": 0
     },
     "graphics": {
       "numTotalWindows": 2,
       "numAcceleratedWindows": 2,
       "windowLayerManagerType": "Direct3D 10",
       "windowLayerManagerRemote": false,
       "adapterDescription": "Intel(R) HD Graphics 4000",
       "adapterVendorID": "0x8086",
       "adapterDeviceID": "0x0166",
       "adapterRAM": "Unknown",
       "adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
       "driverVersion": "9.17.10.2843",
       "driverDate": "8-21-2012",
       "adapterDescription2": "NVIDIA GeForce GT 650M  ",
       "adapterVendorID2": "0x10de",
       "adapterDeviceID2": "0x0fd1",
       "adapterRAM2": "2048",
       "adapterDrivers2": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
       "driverVersion2": "9.18.13.3788",
       "driverDate2": "5-19-2014",
       "isGPU2Active": false,
       "direct2DEnabled": true,
       "directWriteEnabled": true,
       "directWriteVersion": "6.2.9200.16571",
       "clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 ",
       "webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)",
       "info": {
         "AzureCanvasBackend": "direct2d",
         "AzureSkiaAccelerated": 0,
         "AzureFallbackCanvasBackend": "cairo",
         "AzureContentBackend": "direct2d"
       }
     },
     "javaScript": {
       "incrementalGCEnabled": true
     },
     "accessibility": {
       "isActive": false,
       "forceDisabled": 0
     },
     "libraryVersions": {
       "NSPR": {
         "minVersion": "4.10.6",
         "version": "4.10.6"
       },
       "NSS": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       },
       "NSSUTIL": {
         "minVersion": "3.16",
         "version": "3.16"
       },
       "NSSSSL": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       },
       "NSSSMIME": {
         "minVersion": "3.16 Basic ECC",
         "version": "3.16 Basic ECC"
       }
     },
     "userJS": {
       "exists": false
     },
     "extensions": [
       {
         "name": "Norton Toolbar",
         "version": "2014.7.2.6",
         "isActive": true,
         "id": "{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"
       },
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         "name": "Norton Vulnerability Protection",
         "version": "12.2.0.5 - 1",
         "isActive": true,
         "id": "{BBDA0591-3099-440a-AA10-41764D9DB4DB}"
       },
       {
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         "version": "1.1a",
         "isActive": true,
         "id": "[email protected]"
       },
       {
         "name": "Windows Media Player Extension for Firefox",
         "version": "1.1",
         "isActive": true,
         "id": "jid0-nRwp7VvCqZcSRTppwWz2npqGEKw@jetpack"
       },
       {
         "name": "HTTPS-Everywhere",
         "version": "3.5.3",
         "isActive": false,
         "id": "[email protected]"
       }
     ]
    

    }

    Each of these error reports is caused by something related to Covenant eyes monitoring

    You have something like that installed on your PC?
    Or is that what Firefox crashing on the CovenantEyes.com site?
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    0xffffff809a4ab8a0: 0xffffff8007616df2

    0xffffff809a4aba60: 0xffffff8007633ca3

    0xffffff809a4aba80: 0x0

    0xffffff809a4abbc0: 0xffffff7f8951ba68

    0xffffff809a4abc00: 0xffffff7f8952ab95

    0xffffff809a4abc30: 0xffffff7f8951c479

    0xffffff809a4abc50: 0xffffff7f895816a8

    0xffffff809a4abc70: 0xffffff7f8951c2dc

    0xffffff809a4abca0: 0xffffff7f8952a6a1

    0xffffff809a4abd00: 0xffffff8007ab6631

    0xffffff809a4abd50: 0xffffff8007afde62

    0xffffff809a4abdc0: 0xffffff80075e17de

    0xffffff809a4abe10: 0xffffff800752ef8c

    0xffffff809a4abe40: 0xffffff80075139f3

    0xffffff809a4abe90: 0xffffff800752429d

    0xffffff809a4abf10: 0xffffff800760231a

    0xffffff809a4abfb0: 0xffffff80076344c6

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    com.apple.iokit.IOAcceleratorFamily2 (156.16) [1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f89500000-> 0xffffff7f8956efff]

    dependency: com.apple.iokit.IOPCIFamily (2.9) [05578B0B-C99C-3A87-9F3E-B4746D19CEF4] @ 7f87d24000 0xffffff

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [8922721D-5517-3883-BD3A-57422D0244A0] @0 xffffff7f885f7000

    com.apple.driver.AppleIntelHD5000Graphics (10.0.6) [8B5EFA23 - 04D 4-3D2E-8520-51224 5DE51BD]@0xffffff7f8957d000-> 0xffffff7f895dcfff]

    dependency: com.apple.iokit.IOSurface (97.4) [A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB] @0xffffff7 f884cf000

    dependency: com.apple.iokit.IOPCIFamily (2.9) [05578B0B-C99C-3A87-9F3E-B4746D19CEF4] @ 7f87d24000 0xffffff

    dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [8922721D-5517-3883-BD3A-57422D0244A0] @0 xffffff7f885f7000

    dependency: com.apple.iokit.IOAcceleratorFamily2 (156.16) [1259B80F-E4C5-3BC9-BED5-65B42289E8 C0]@0xffffff7f89500000

    Corresponding to the current thread BSD process name: plugin-container

    Mac OS version:

    14F1509

    Kernel version:

    14.5.0 Darwin kernel version: kills Sep 1 21:23:09 PDT 2015; root:XNU-2782.50.1~1/RELEASE_X86_64

    Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

    Slide kernel: 0 x 0000000007200000

    Text of core base: 0xffffff8007400000

    Text __HIB base: 0xffffff8007300000

    Name of system model: MacBookAir6, 1 (Mac-35C1E88140C3E6CF)

    Availability of the system in nanoseconds: 4567353150060

    last load kext to 2056085873324: com.apple.iokit.IOUSBHIDDriver 705.4.0 (addr 0xffffff7f89b88000 size 36864)

    Finally unloaded kext to 2153297326315: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f89b82000, size 16384)

    kexts responsible:

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AGPM 110.19.6

    com.apple.driver.ApplePlatformEnabler 2.2.0d4

    com.apple.driver.X86PlatformShim 1.0.0

    com Apple.filesystems.autofs 3.0

    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleHDA 272.18.3

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleHV 1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.driver.AppleCameraInterface 5.36.0

    com.apple.driver.AppleSMCLMU 2.0.7d0

    com.apple.driver.AppleLPC 1.7.3

    com.apple.driver.AppleIntelHD5000Graphics 10.0.6

    com.apple.driver.AppleIntelFramebufferAzul 10.0.6

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleBacklight 170.7.4

    com.apple.driver.AppleMCCSControl 1.2.12

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 36

    com.apple.driver.AppleTopCaseHIDEventDriver 67

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AirPort.Brcm4360 930.37.3

    com.apple.driver.AppleUSBXHCI 710.4.11

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com Apple.NKE.applicationfirewall 161

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com Apple.kext.Triggers 1.0

    com.apple.driver.DspFuncLib 272.18.3

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

    com.apple.iokit.IOBluetoothFamily 4.3.6f3

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.X86PlatformPlugin 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.AppleHDAController 272.18.3

    com.apple.iokit.IOHDAFamily 272.18.3

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOSurface 97.4

    3.10.25 com.apple.AppleGraphicsDeviceControl

    com.apple.iokit.IOAcceleratorFamily2 156.16

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.CoreStorage 471.30.1

    com.apple.driver.AppleHIDKeyboard 176,2

    com.apple.driver.AppleHSSPIHIDDriver 41.3

    com.apple.driver.AppleMultitouchDriver 264,6

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    3.1.7 com.apple.driver.AppleThunderboltNHI

    com.apple.iokit.IOThunderboltFamily 4.2.2

    com.apple.iokit.IO80211Family 730.60

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.driver.AppleHSSPISupport 41.3

    com.apple.driver.AppleIntelLpssSpiController 2.0.57

    com.apple.driver.AppleIntelLpssDmac 2.0.57

    com.apple.driver.AppleIntelLpssGspi 2.0.57

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 398

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com Apple.KEC.corecrypto 1.0

    com.apple.kec.Libm 1

    com Apple.KEC.pthread 1

    Model: MacBookAir6, 1, MBA61.0099.B20 of BootROM, 2 processors, Intel Core i5, 1.3 GHz, 4 GB, MSC 2.12f143

    Graphics card: Intel HD graphics card 5000, 5000, Intel HD graphics card integrated

    Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

    Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x483943434E4E4E384A544D4C41522D4E544D

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 117), Broadcom BCM43xx 1.0 (7.15.166.24.3)

    Bluetooth: Version 4.3.6f3 16238, 3 services, 27 aircraft, 1 incoming serial ports

    Network service: Wi - Fi, AirPort, en0

    Serial ATA Device: APPLE TS0128F, 121,33 GB SSD

    USB device: Hub BRCM20702

    USB Device: USB Bluetooth host controller

    Bus crush: MacBook Air, Apple Inc., 23.6

    Hi Julie,

    Looks like you found a kernel panic, and they are more and more frequent. There is a great article here that should help you determine if this is something you can troubleshoot I would recommend that you take a look:

    OS x: when your computer spontaneously restarts or displays "your computer restarted because of a problem."

    Thank you for using communities of Apple Support.

  • I tried several times to install security updates KB2541025 and KB2543854, but each time getting the message "code 779.

    Original title: update problems

    I tried several times to install security updates KB2541025 and KB2543854, but each time getting the message "code 779" and "Windows Update has encountered an unknown error. I tried to find an explanation here, but no result.

    see if that helps-

    How to reset the Windows Update settings?
    http://support.Microsoft.com/kb/971058

  • I have a problem with IBM Lotus Symphony - the program crashing several times every 5 seconds

    Original thread - I have a problem with IBM Lotus Symphony.  I am trying to edit a document, and I can't get any task done without the program crashing several times every 5 seconds.  What can I do to fix this?

    The program crashes every 5 seconds.  I started having this problem last night, but I didn't even know that first of all, there was a problem until today.

    Hello
     

    You receive an error message/code when you edit a document in IBM Lotus Symphony?
     

    I suggest to put the computer in a clean boot state and then try to open the program and check if it helps.
    Note: when you perform a clean boot, you may temporarily lose some functionality. When you start the computer as usual, the function returns. However, you may receive the error message, or you can experience the original behavior.
    How to solve the problem by running the clean boot in Windows 7:
    http://support.Microsoft.com/kb/929135
    Note: once you have completed troubleshooting, perform the steps in the step 7: to reset the computer as usual.
    If the problem persists please contact the IBM Lotus Symphony support for assistance. See the link below.
    http://www-03.IBM.com/software/Lotus/Symphony/ForumnsHome.nsf/home
     
    It will be useful.
  • I tried several times to install the updated Acrobat 11.0.14 version.  It downloads, verifies and starts to install, but never finished.  The installation program displays a 'wheel' in rotation that can go for hours.  I finally force leave the insta

    I tried several times to install the updated Acrobat 11.0.14 version.  It downloads, verifies and starts to install, but never finished.  The installation program displays a 'wheel' in rotation that can go for hours.  I finally force quit the installation program.  The update does ' t happen. I still have the 11.0.13 version.  How can I make this work?

    Mac https://forums.adobe.com/message/5470608 spinning wheel

    -Similar to Windows https://forums.adobe.com/message/5853430

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