Firefox seems to have created a duplicate Inbox folder - so now there are two. I can't delete one or the other.
The 'Inbox' folder double originally was a replica of the original, even if both have the same name, so I couldn't tell which was the original and which was the double. New mail has been only appear in one of them, so I have deleted all the mail in the other. Things seem to work fine, but I have still two folders named "Inbox". One of them is empty, but it can always be removed.
You can delete the Inbox folder that does not receive messages more in the file system.
First, find the folder in your profile.
AppMenu button - help - troubleshooting - profile directory - Open Directory information
Your profile directory opens in Windows Explorer.
Close Thunderbird.
Find the account and directory with the two files from the Inbox in the file system, generally below "Mail" or ImapMail', depending on your account type.
Must be multiple files with the box in his name. Messaging files are those without file extension, so you can ignore *.msf files.
Determine what is your current Inbox file, for example based on date and/or the content. Messaging files are text files that can be opened with a text editor.
Delete the one that you want to get rid of and restart Thunderbird.
It's probably a good idea to create a full profile backup before you start playing with it.
_ http://KB.mozillazine.org/Thunderbird: _FAQs_:_Backing_Up_and_Restoring
Tags: Thunderbird
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(For Windows 7)
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A supported fix is now available from Microsoft at:
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Hello Sheila and R. BruceMacdonald,
The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:
Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.
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- https://support.Mozilla.org/KB/safe+mode
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http://KB.mozillazine.org/Compacting_folders
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