Fireworks CS5 - no serial number?
Hi, 3 years ago I bought a copy of Fireworks CS5 from a dealer who in turn it from another provider. I have a DVD, small box of product with a sticker of holographoc (and a 18 digit code) & email with the invoice from the dealer.
At the point where I had problems with the serial number and so has never loaded in demo mode on my old computer, was what I required with the program, put in a drawer & quickly forgot about it.
It turns out that (it seems) that I never actually got a serial number or redemption code from the 3rd vendor of party (which no longer exist) & the company that I paid money for cannot help, because they can become is no longer the serial number of the supplier out of business.
I tried the "find your serial number" page on the website of Adobe, but they are not helping me. The closest thing I have serial number is authentic Adobe holographic sticker with a couple of bar codes and a 18 digit code that looks like it should be the serial number (but apparently is not).
First question, if I don't have a real serial number & cannot come into contact with the original resellers, is there something I can do?
Note, please don't tie me to help code them redemption or to quickly find your serial number - I finished in these pages several times, but they do not help in this case, none of the numbers I have are 24 digits long.
Second question, if I can't get my original serial number (that I already paid money for that is), is there a (legitimate) way to buy a new serial number for Fireworks CS5 disk I have? All I want is Fireworks which is discontinued & I don't want a subscription, would be quite satisfied with the version that I have - if I could make it work.
Thanks for any help.
Hello Jan,
You should take a look at the Adobe database to see what is stored/recorded on your accounts. You will find general information about your Adobe account
https://accounts.Adobe.com/> see My productsView all the > these products are associated with your Adobe ID > name > serial number.
And to find your serial number (okay, okay, BUT) look to it
http://helpx.Adobe.com/x-productkb/global/find-serial-number.html > I lost my serial number > see comment
The last time Adobe suggests so too this activation https://helpx.adobe.com/contact.html?step=ZNA_downloading-installing-setting-up_licensing-.
Hans-Günter
Tags: Adobe
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