Firmware and updates of the Addon for D90D7

Hello

How long do you keep the firmware updates and add-on for output devices?

Why modules are listed per unit instead of the OS?

Why the modules listed for my device not necessarily the add-on most recent available? For example WDM 5.5 contains new versions of Add-ons based Wyse.

If I want Citrix receiver for my device 4.3 How long can I expect to wait to have available for my device? Or are we supposed to simply create are own packages after you cease to make updates.

Can we expect improvements to the updates and the web in general experience finding things (downloads, forums, help, across different documents, not sure where to look sometimes) will improve with you coming under the ownership of Dell?

Thank you

Anthony

Anthony,

Let me answer each question better than I can.

Q: how long do you keep the firmware updates and add-on for output devices?

A: this is related to the product life cycle. This information is found at the following ADDRESS: http://www.wyse.com/support/end-of-life-policy

Q: why modules are listed per unit instead of the OS?

A: because the firmware is "Dependent on device", the firmware and all the Add-ons are stored in the repository based on the model of the device.

Q: why the modules listed for my device not necessarily the add-on most recent available? For example WDM 5.5 contains new versions of Add-ons based Wyse.

R: the only reason that I just was an oversight of the validation group.

Q: if I want Citrix receiver for my device 4.3 How long can I expect to wait to have available for my device? Or are we supposed to simply create are own packages after you cease to make updates.

A: there is no specific time limit that we must release the Add-ons. If you need the example of 9 Citrix Receiver) right now, you can install the Citrix receiver on the thin client or you can create your own package by using WDM. See WDM Admin Guide for more details on this.

Q: can we expect improvements to the updates and the web in general experience finding things (downloads, forums, help, across different documents, not sure where to look sometimes) will improve with you coming under the ownership of Dell?

A: Yes. We are actively working on moving the site of downloads to be consistent with the processes of Dell.

I hope that answers your questions.

Tags: Dell Tech

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