First elements 11 Audio import error

I have PE - 11 on my desktop and my laptop.  I get an error - but only on the desktop.  No matter which movie I am editing - when I go to drag the music file (soundtrack) for blocking the "audio of the drag here", I get the following dialog box, saying "Add Media Failure" followed by "the importer reported a generic error.

That's all it says - and he does not accept the audio file.  No matter if I do it in the 'rapid' or 'expert' or if I try to move it to another audio track - I get the same error.

When I drag an audio file on the audio track on the laptop, it works perfectly.

Is there something I can do - on the desktop - to eliminate this error?  I really don't want to reload all media to the laptop and build times from scratch.  At the end of the day, the office is my primary workstation - so I have to find a way to solve this problem.

As I am dragging the file, I see the sign "more" + but when I get to the set-up and relase the mouse, the error strikes me and don't move the file

Any ideas?

Thank you!

Coach,

iTunes has changed some things, compared to their music and their files. For other reasons, I have an older version of iTunes, which works very well, and with which I am familiar. The more recent versions probably offer other benefits with respect to the use of music in a production of video, but as I do that, I don't feel the need for it.

Coming back, the only way to use iTunes music was to create a playlist in iTunes, and then burn it to a CD-Audio. That CD could then be torn (it would be the CDA format), to a 48 kHz 16-bit PCM/WAV (as John T.). The resulting PCM/WAV would incorporate in first perfectly. I use Adobe Audition to tearing it, but many free audio editing programs can do the same thing very well.

With this workflow as a fallback, let's see if we can get both of your computers managing the iTunes files properly. First of all, you have iTunes (and identical or very similar versions) installed on two computers? You have the same, or very similar versions of Apple QT Player installed on two computers? If this isn't the case, that is where I would start.

Good luck

Hunt

Tags: Premiere

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