First Elements Crash

Similar Questions

• A specific point in the video gives first element crash

  Hey

  I have a problem that is PISSING ME OFF!

  I have a video file recorded with Dxtory, minecraft, and most of the video is very good. Does with errors or crashes in Windows media player.

  BUT then I took the video and play, at one point in the video, it blocks first elements, no error message, no point of freezing, just "Adobe premiere has stopped working".

  This bug or what ever it is, is a deal with the video file, because I can through the video what ever I want to first elements, and if he doesn't have a Xvid codec, its fine. (Yes I checked if the video file is Xvid and it's not)

  I tried to convert the file to mp4 = new show = just audio

  I tried to compress the file = problem = elements like Xvid

  I tried to run a booster mode, reduce half of the edited video, make the first part without problem = always crashing to the point of 'crash' (if this isn't a memory issue)

  Y at - it no great beautiful man with the answer to everything, who can help me please?

  Thank you

  Yes the links didn't directly help me with my problem, but they helped with something that could prevent this problem.

  The codec-links gave some good information about the weird codec using the Dxtory and also some alternative codecs. I for example will use codecs without loss as an alternative clean "Lagarith lossless codec" or Dxtory´s, called "PackBit codec" and hopfully not having this problem again.

  Now, what I did, was like John T Smith said, using another program to change. But what I have, I found the drop point which was in my video, is 00:13:41:26 gone 11sec back up 00:13:30:00 and make a cut, went from 19 sec before the drop point and makes another cut. I then removed the video clip that I did, so I was left with a g 30 sec.

  Then I went to Windows Live Moviemaker and made an exact replica of the clip I just removed, rendered the clip moviemaker and placed in the ATM in my project to create items.

  It worked fine with no crash! The only down side is these 30 seconds, there is a small decline in quality and a little switch in the sound, but who better than nothing

  Thank you both very much for helping me! With the new codec I got of hunts to the links, I will hopefully not encounter this problem again, and if I do, John T Smith helped me with the solution of movie maker.

  Thank you!

• First elements 14 crashes during the installation

  I am looking for support from Adobe with first elements worm. 14. I bought and downloaded 3 days for use on a Windows 10 to 64-bit Pentium based i7 system with 8 GB of RAM.  The Prime Minister takes forever to load and crashes without explanation.  I need to return the support or credit for the purchase.

  Hi Jeffreym40311862,

  You can certainly Contact Customer Care [Note: make sure that you are connected to the Web site with the valid Adobe ID under which the product is] @Ned % 20Murphy suggested that, in addition to this we would like to understand if you were able to install Premiere Elements on your machine or not? If you have already installed and you are unable to start, we recommend that you display ask you about Premiere Elements, so that our community experts can help you properly.

  In case you are unable to install it, please try to troubleshoot using this link: troubleshooting installation | Adobe Photoshop Elements & Adobe Premiere Elements for Windows.

  We invite you to update this discussion in case you need more help.

  Thank you.

• My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  When you ask a question you will need to provide some basic information

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• How can I disable the first elements adobe from my computer crashed

  How can I disable the first elements adobe from my computer crashed

  Hi Franks,

  This probably should have been posted in the Premiere Elements forum, as this forum is a place of social discussion.

  However, you can simply install Premiere Elements of the new computer and activate it. If not, then you will need to contact Adobe customer service and use the 'chat' option - they will help reset your activation:

  Contact the customer service

  I hope this helps!

  Mike

• First 13 elements crashes a lot. And I got it 2 days.

  Tried upgrading to 13 9 (photoshop and first) but do not have the option.  I'm ok with this cause I can return to 9 for a stable work environment.

  OS windows 7 64 bit home premium with Service Pack 1

  Computer is Intel i7 3.4ghs, ram 16 g. multi-terabytes of disk space.

  the project is auto selected HDV 1080i

  29.97 FPS

  1440 x 1080

  aspect ratio 1.333

  superior first fieldwork

  Audio is the 48,000 khz sampling frequency.

  I actively use NewBlue cleaner when it crashes.

  Suggestions welcome cause I rather not go back to 9 even if it is still on the machine (32 bit is prob, why I couldn't buy 13 a upgrade and had to buy the complete installation)

  First broadcast 13 items under Windows 7 64-bit. I guess that it is a purchased product that you use rather than a trial?

  Yes

  What is the brand/model/camera settings recorded your video source?

  Unknown.  It is a type of external video recorder attached to a professional Sony camera. File type is quicktime movie.

  How do you have the media source in the project - add media/files and folders/projects active or another?

  Media/files and folders

  1. make the problems exist with the antivirus and firewall disabled?

  Yes

  2. using a device of stylus and Tablet instead of a mouse?

  None

  3. do you run a user account with administrator privileges and did you Run As Administrator for the Bureau for the program icon?

  Yes and Yes, I think.

  4. Please confirm with the adapters/Device Manager display what your video/graphics card is using your computer? Is there more than 1 card that there are listed? -What is the version of the driver for the card (s) up-to-date according to the web site of the manufacturer of

  the map?

  NVIDIA GeForce GT 620

  Purchased first elements 13 as a download from Adobe?

  Yes

  Please confirm - are the accidents so far only when you apply the Cleaner of NewBlue Audio effect?

  It wasn't when I apply the filter audio but when I move the cleanup tool to listen to the results.

  I would describe it as past because I updated quicktime on this machine a few days ago and the program collapsed since.  Apparently, it had to be the quicktime later since I usually update quicktime when he asks.  Because I don't have accidents since this update this thread can probably be marked as answered.

  Thank you - Vicki-

• First elements keep crashing with the rendering and editing environment!

  Hey

  I used adobe first elements 10 a little over a month now. But recently pre began to plant, then I made a video!

  I began searching on "Adobe premiere elements 10 crash supply", but has not found an answer. But, I have found that some people had the problem with crash made when the bar reached process 27%, I tried to make twice in a row and notice that my rendering where crashing to 31%!

  I really have no idea what could be the problem!

  4g RAM

  3, 20ghz cpu intel

  64 bit

  See also this article on PRE to crash, or suspended: http://forums.adobe.com/thread/792580?tstart=0

  He begins with a checklist for the pre, then goes into details on the setting of the system and OS, and then goes in the resolution of problems, with links to other articles and also tools to help solve the problem (s). The first part is pretty easy, and then things take "degree of difficulty", as you progress, ending with the case of the unexplained.

  Good luck

  Hunt

• First Elements 9 crashes on startup

  Recently I had this problem with first Elements 9, where it will keep crashing whenever I have load or start a new project. I'll start first Adobe Elements 9 on my computer (Windows 7 Home Premium, 64-bit). I then select new project and create a new project or load an old. After the project loads, it no longer responds. No specific error message gets up, except the one that always comes up when a program is not responding. This message gives me the opportunity to close the program or wait for it to respond. He never responds, so I always close.

  I had the program for almost a year now, I got to the end of June last year, and it came with Photoshop Elements 9 and first Elements 9. This problem came last Friday, and I tried a lot of different things to try to fix it. I've updated the program, I checked Quicktime, I updated my video card, I tried to run the program under a different user, I tried to run the program without other applications running, I cleaned and Defrag the drive, and I scanned for viruses. I have also reinstalled the program from my office and I also tried to remove everything related to the program on my computer and reinstall it and so far, nothing has worked.

  Here are some details on my computer. I have a Windows 7 Home Premium with a 64-bit operating system. The manufacturer is Dell model Inspiron 580 I have 4 GB of RAM. The I have the processor is Intel (r) Core i5 CPU 750 @ 2.67 GHz. My system with Service Pack 1. There are currently 241 GB free on my hard drive, which has 455 GB.

  I tried to recreate the preferences file, but the problem was still there. I decided to retrace my steps of what I did on Friday. I went back to the new user, I created yesterday and opened the first. I looked at all the files I used for the project, that day, and I suddenly realized that among the .mp4 was corrupt, and I don't notice it. I didn't really preview before I put it in the Friday project, so I guess I should have already done. I tried to put it on the project, and of course, it crashed the program. I had found my problem now. I went back on my user and delete the video file damaged, and all of a sudden, pre worked perfectly again. You were good John, the problem had to do with a corrupted .mp4 file. I guess something happened when I was filming or when I put the file on my computer that has corrupted the file, and I guess that I do not notice it. The .mp4 file came from my user, which I suppose is the reason the program has worked on other users, and not mine.

  So, the problem is now resolved. Guys thank you very much for helping me with this problem. I'm so relieved now that I can continue to use the program without any problem.

• First elements 4 crashes on taking title

  Hi everyone, hope to find some help here.

  I have a Sony Vaio with Win Vista (kept up-to-date at all times).

  I just finished a video project of 1 hour and 5 minutes with PRel 4.0, but I can't export the animation.

  Reason? Titles of cause outages of continuos.

  In video editing, every 3-5 uses first titles went on the crash.

  It was hard to finish as the titles are subtitles (the original film is in English and I had to translate in Italian).

  But some tests I've done have always been successful it I won't be notified.

  I know for sure, the titles are the "bad guys" because troubleshooting sessions, I made a full version of the film

  After the removal of all the texts and the process went smoothly and without warnings/problems.

  Now, I think it might be a lot of opportunities, but I have found no solution on the web.

  I think the most effective solution might be the following:

  I can rasterize text? in order to have bitmaps simple foreground instead of vectors could get around the accident.

  hypotetic alternatives are more exotic to me (or I guess they are, )

  Here are the details of the warning messages, I got Vista after accidents.

  (it's in Italian, but it might be easy to understand) If necssary I can translate.

  Thanks in advance

  Davhub

  Problem event name: APPCRASH

  Nome application: Adobe first Elements.exe

  Application version: 4.0.0.0

  s application Timestamp: 46f98f81

  Nome modulo con if: MediaLayer.dll

  Versione modulo con if: 4.0.0.0

  Timestamp modulo con if: 46f978a4

  Exception code: c0000005

  Offset exception: 0033c 168

  SO version: 6.0.6002.2.2.0.768.3

  Locali impostazioni ID: 1040

  Additional information 1: fd00

  Further information 2: ea6f5fe8924aaa756324d57f87834160

  Further information 3: fd00

  More information 4: ea6f5fe8924aaa756324d57f87834160

  seguito dal provider dettaglio dopo subirto:

  Problem event name: APPCRASH

  Nome application: Adobe first Elements.exe

  Application version: 4.0.0.0

  Application timestamp: 46f98f81

  Nome modulo con if: atiumdva.dll

  Versione modulo con if: 7.14.10.215

  Timestamp modulo con if: 4a0ccab8

  Exception code: c0000005

  Offset exception: 000014d 5

  SO version: 6.0.6002.2.2.0.768.3

  Locali impostazioni ID: 1040

  Additional information 1: 86e0

  Further information 2: dddc327fc444f5eea81feab0b918a35e

  Further information 3: 4fa2

  More information 4: b27bb6047a938639d1e8ee98b9903197

  Toshiba have a graphics driver 'closed '. But a Toshiba user has recently released a fix recommended by Toshiba to install a generic driver. He has worked for several owners of Tosh.

  • Get the latest ATI driver on the ATI site. Download the driver, not the detection utility.
  • Create a system restore point
  • IS this the STEP IMPORTANT ---> in Manager device remove the graphics card and restart the machine.
  • When restarting decline all prompts to install a driver.
  • Install the generic driver from ATI.
  • Reset.
  • If it is worked, hooray. If this isn't the case, you can return to your system restore point.

  See you soon,.
  --
  Neale
  Insanity is hereditary, get you your children

• First Elements 8 crash

  I bought and downloaded first elements 8 on my computer, I have enough memory and hard drive. I created a small video and imported, but whenever I try to do anything, my system hangs crashes? Any suggestions?

  Also, I do not work with the video that much, I'm looking for classes or consultation with this product, any suggestions?

  Thank you

  Anita

  Anita,

  First of all, a few thoughts:

  1.) have you updated your sound and video drivers later?

  2.) you have updated Quick Time Player of Apple?

  3.) have you updated PrE8 8.0.1?

  If you answered Yes to all the people, we would probably look a little deeper. This ARTICLE will give you some ideas as to what information would be helpful. More details, the better it is.

  Good luck

  Hunt

• First of crashes of elements trying to access the tab edit functions

  Hello.   I've just loaded first elements and starts a new project.  I was then looking software to get an idea what it was.  When I clicked on the orange change tab, which gives access to effects, transitions, titles, themes and clip art screens, but when I click on the transition icon, the program crashes.  Everything else seems OK I also tried access transitions by window - Transitions, but it crashes. I suspected that maybe it's that the program was not installed properly, so I uninstalled and reinstalled.  Still the same problem.  I have a computer with processor core duo, 4 GB of ram and 3 TB of disk hard with enough free space.  Anyone had similar problems?

  There was a recent report almost the exact behavior even. In this case, the cause was attributed to a video driver of recent nVidia and two modules of game only, PhysX and 3D stereovision. These install by default. When one, the other or both, have been eliminated, that the user had no issues whatsoever.

  You have an nVidia video card? You have recently installed the new driver for it? If Yes, in the nVidia console, you have one, or both, PhysX or 3D stereovision?

  Good luck

  Hunt

• If I film an audio recording in the Panel Assembly first elements 13 object crashes

  I recorded a short narrative and attempted to adjust the positioning of it in my video. Three times but now when I did so first elements 13 accidents. I've attached a screenshot of the message that it is for me.

  I use Windows 8.1 Pro completely up to date.

  

  NatalieJackman

  Have you updated 13 to 13.1 still using Help Menu/updates to date of the open project? If this isn't the case, please do so that we can go further in the case.

  In your reply, please indicate if the same thing happens if you work in the flesh live instead of working space Expert.

  Can I assume that narrative was created using the tool of Narration 13 items first? What happens if you create clip of narration as in Audacity wav file and then import this file wav in first 13 items with add media files and files/projects for which assets you do drag the wav on a numbered audio track, see what happens and take it to the way of the narrative, see what happens.

  Audacity: Audio Editor free and recorder

  Do you have any other problem with the program? Audio can be just part of a larger problem or just an audio problem.

  How much work have you done in the program Narration track when you add narration and try to reposition it? If you leave it in the position of the indicator of the timeline where it was created with the Narration tool, can you continue the project without problems?

  Please review and consider, and then we can decide what then.

  Thank you.

  RTA

• First Elements 9 opens with the modified workspace, then crashes

  After starting to learn first Elements 8 in a classroom, I decided to purchase the software. With Premiere Elements 9 available, I bought this version and install it on my home PC.

  My system: HP Pavilion dv9500 Notebook PC, Intel (r) Core (TM) 2 Duo CPU T7500 2.20 GHz; 4.0 GB RAM; Operating system 32-bit, Windows Vista professional, Service Pack 2; DirectX version 11.0. NVIDIA GeForce 8600M GS.

  Installation (starting a DVD) seemed to be going normally. I used the program for less than one day simply check on what new features in version 9 a report to version 8. During this time, he seems to be very similar to what I'd learned with version 8 in the class I took. When I got the video files (leave a DVD) that had been provided with the "Adobe Premiere Elements 9 classroom in A book" and started a few exercises, the program locked up and gave me the following message: "sorry, a serious error has occurred which requires Adobe Premiere Elements stop.» We will try to save your current project".

  After closing the program and reopen the workspace was not normal. The task pane was missing; monitor and My Project signs were present but floating free (they can be dragged on the screen with the mouse).

  

  To try to get the regular space back I clicked on window > restore workspace from. When I did that I got the message "sorry, a serious error...". "whenever I tried.

  I then uninstalled using first Elements 9 Control Panel > programs and features > uninstall. The only thing I uninstalled was the first Adobe Elements 1.9 GB program. Then I re-installed. That, however, did not correct the problem.

  Several discussions on the Adobe Forum suggested that the event viewer should be examined to see if it held clues. I did this and copied the seven manifestations of Information and an error event that seem to be associated with the duration of my opening of the program, but not being is not very technically inclined to I don't know what to look for. If it helps to solve my problem I can post events.

  Help to solve my problem will be greatly appreciated.

  For catalogs and the layouts folder, you must type in the following in the start menu-> Run bar

  Layouts: "%appdata%\Adobe\Premiere Elements\9.0\Layouts\".

  Catalogs: '%appdata%\Adobe\Elements Organizer\Catalogs\ '.

  Catalogs: '%programdata%\Adobe\Elements Organizer\Catalogs\ '.

  There are two locations, catalogs are created, one for the current user and the other for all users, I suggest you both clearly and then try again. So to repeat

  1. replace the file layouts, I sent

  2 remove the catalogs

  3. create a new project in a new location

  Try this and let me know if you need help.

• Missing files after changing computer with Adobe first Elements 9

  Hello

  I recently changed my computer, and I installed Adobe first Elements 9, I had on my old computer. I actually changed my computer hoping that it would be better, because she was always crashing on my old computer. I tested it, I created a new project and everything went very well. But of course, I also want to continue my old editing projects. The problem is that, even if my library is organized as with my old computer, Adobe Premiere is not able to associate the files in my projects at their source. If each of my files (sounds, videos, music, effects) are not recognized, and I need to restore one by one by clicking on them and the research in my library. Now, I quickly realized that I could not go that way, because I'm editing of thousands of files.

  But I have trouble believing that there is no way first can recognize files by itself, like iTunes can do when the music is missing. I mean, first knows exactly how the missing files are supposed to be, then why couldn't he find them? Does this mean that if my computer was broken, I could not able to change my old projects on a new? This makes no sense.

  Thanks in advance,

  MrJoshameeGibbs

  MrJoshameeGibbs

  Thanks for the reply.

  To check the version... Please open Premiere Elements in his chronology workspace. Go to Menu Help / about Premiere Elements. The top of the screen that opens should include a version 9.0.1 if you have downloaded and installed version 9.0.1 and work from it.

  Please consider the following strategy and see if it solves the problem... just do it for a project as a series of tests...

  1. back to the computer 1, open your project and determine that it opens with the media source associated with the project.

  2 create a folder "copied" using File Menu/project Archiver and its choice of copy a project.

  3 transfer the folder "copied" 2 hard drive... maybe with USB Flash drive.

  4. Ouvrezledossier "copied" on computer 2, find the project file (PREL), right click, select open with, and then Adobe Premiere elements 9.0.

  The project opens in the Adobe Premiere elements 9.0 on the computer 2 with all its current source media?

  RTA

• Just updated for first elements 13 took a film and tried to apply instant film. I get a dialog box called "Adobe first Elements.exe - no disc. I have not all discs, because I downloaded this update. A ran the same film and feature on Eleme

  Just updated for first elements 13 took a film and tried to apply instant film. I get a dialog box called "Adobe first Elements.exe - no disc. I have not all discs, because I downloaded this update. A ran the same film and function on 12 items, it has worked well. I reinstalled the 13 items that was no help. Note it is very difficult to get rid of this box, it crashes the program elements sometimes

  mnicolett4

  What operating system is involved? Assuming that Windows 7, 8 or 8.1 64-bit for now.

  There is a known No Disc error associated with the elements first 13/13.1. The Adobe fix is the removal or disabling of the OldFilm.AEX file. Let us determine if this applies to your situation.

  The file OldFilm.AEX that you remove or disable renaming in OldFIlm.AEXOLD is located in the path of 64-bit Windows 7, 8 or 8.1 of

  Local disk C

  Program Files

  Adobe

  Adobe Premiere Elements 13

  Plug-ins

  Commune

  NewBlue

  and in NewBlue folder is the file OldFilm.AEX that you remove or disable renaming in OldFilm.AEXOLD.

  Please let us know if it works for you.

  Thank you.

  RTA

  Add on... Have you updated 13 to 13.1 still using Help Menu/updates to date of an open project? If this isn't the case, please do.