First freezes when you drag a piece of music

I had this problem for months, but it seems to get worse. According to my cloud of Adobe, I have all the updates I need at this stage, it is not that. I prefer do not uninstall/reinstall, especially as I've seen other messages regarding this issue and not fixing the issue.

My company uses Killer Tracks for promo spots. Whenever I choose a song, save it, and then drag it into the programme - it freezes, and I have to CTRL > ALT > DELETE and close the program. I tried to reformat and I got a work around for a bit by converting into quicktime, but seemingly no longer works. I tried a few other formats I've seen in the messages in the forum, but everything I try freezing the program. This is not the case that regularly to someone else in my place of work with the first, and I don't know why it keeps happening to me. I can't understand. My computer cannot understand it. I can't get the work done. This is ridiculous. Please - someone help!

Try to remove quite together in your sequence before adding audio.

Tags: Premiere

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