First Pro CC and the lack of audio tracks for .mts files

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• I first pro cc and the follow-up is based on the mask. Yes I've updated. Thank you

  I first pro cc and the follow-up is based on the mask. Yes I've updated. Thank you

  You have both CC and installed CC2014, you sure you open the appropriate program? Often a desktop shortcut always related to the older version of CC and not CC 2014

• Hello! I tried everything, but I can change the COUNTRY in my account ID /... don't know why but it's of the U.S.., instead of BRASIL, it is where I live.  I want to buy the first Pro app and I can not because of that... Help me!!!

  Hello! I tried everything, but I can change the "COUNTRY" element in my account ID /...

  don't know why, but it's the USA instead of BRASIL, it is where I live.  I want to buy the first Pro app and I can not because of that... Help me!!!

  Fabrizio,

  The country store & the Adobe ID, payment details must be same.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:

  Change the country associated with your Adobe ID

  If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)

  CC_membership-account-payment-support

  Guinot

• I have the first pro cs5 and I want upgrate to cs6 please how?

  I have the first pro cs5 and I want upgrate to cs6 please how?

  Go to the page linked below and click on the option for Premiere Pro CS6.  Then select the upgrade for what you want to purchase and specify which version you are upgrading and so on...

  http://www.Adobe.com/products/catalog/CS6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html? start = 20

• Bought a first pro plan and it still says trial expired and not to validate.

  Bought a first pro plan, and it still says trial expired. Contacted Support, no answer, can someone help me please?

  Hi RayanChehab,

  My sincere apologies for the delay and I replied to your other post.

  5 days of no response from staff

  Thank you

  Ilyes Singh

• I m trying to install first pro, but beside the page to inform that the download is in progress, nothing happens. The page remains with the message... that.

  I m trying to install first pro, but beside the page to inform that the download is in progress, nothing happens. The page remains with the message... that.

  You MUST have a 64-bit computer and operating system... What is your computer?

  -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

• I first Pro CC and you want to create DVDs. How do I do that?

  I first Pro CC and you want to create DVDs. I understand this need Ii Download Premiere Pro CS6 (with rappel) I find Premiere Pro CS6 in My creative Cloud window. BUT... it only allows me to install. He said "up to date". There is NO button install. How to do it?

  Title edited by Kevin Monahan

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  This thread with unreleased track is in the forum again.

  I first Pro CC and you want to create DVDs. I understand this need Ii Download Premiere Pro CS6 (with rappel) I find Premiere Pro CS6 in My creative Cloud window. BUT... it only allows me to install. He said "up to date". There is NO installation b

• I first Pro CC and you want to create DVDs. I understand this need Ii Download Premiere Pro CS6 (with rappel) I find Premiere Pro CS6 in My creative Cloud window. BUT... it only allows me to install. He said "up to date". There is NO installation b

  I first Pro CC and you want to create DVDs. I understand this need Ii Download Premiere Pro CS6 (with rappel) I find Premiere Pro CS6 in My creative Cloud window. BUT... it only allows me to install. He said "up to date". There is NO button install. How to do it?

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

  Instructions again, cloud or version https://forums.adobe.com/thread/1992717 serial number

  -a of notes on different versions of cloud and step by step on these differences

  -contains information about the separate library download which is necessary

• Import .srt file in first pro cc and CS6

  I'm trying to import file srt in first pro cc and CS6. Its not appearing is not in my preview window. I can see the file captioned on my calendar above my video clip, but the captions are not appearing on the preview window.

  Post edited by: Kevin Monahan

  In the latest version of the CC of the BODY, to import a. SRT will be the file be interpreted as a 708 1 file captioning service. If the value your monitors (via icon wench) CEA - 708, Service 1.

  Body CS 6.0 does not support SRT files.

• OK, this is a really stupid question, but I'm trying to add a soundtrack to a project in first 10 elements, and the aide said section "click music in the action bar to display the Panel of music." I can't find a 'Music' box to click around. Can someone p

  OK, this is a really stupid question, but I'm trying to add a soundtrack to a project in first 10 elements, and the aide said section "click music in the action bar to display the Panel of music." I can't find a 'Music' box to click around. Can someone tell me please in the right direction?

  cdmw

  If your program is first items 10

  a. you are in help for first items 11, not 10, and his description of the Action/music bar tab.

  or

  b. more unlikely since first elements 11 was not yet released, there is a typing error in the

  First Elements 10 help.

  In first 10, chronology workspace Elements, see Audio Tools (speaker icon) above the timeline and his choice of SmartSound.

  Please review and study and then we can then what to do next.

  Thank you.

  RTA

• Cancel my Adobe® first Pro CC (in the month)

  I want to cancel my Adobe® first® Pro CC (in the month)

  because we need annual plan to even

  What do I do?

  Its Urgent

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Return, cancel or change an Adobe order-

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I first pro cs6 and try cc pro - it will interfere with my installation of cs6 if I decide to uninstall cc pro?

  I first pro cs6 and try cc pro - it will interfere with my installation of cs6 if I decide to uninstall cc pro?

  See the warning RED on page Tweakers.

  BTW, wait 18 months before trying CC and by continuing to use the CS6 you saved a lot of money. About $900 in the United States, but a huge $ 1500 in Europe. Congratulations on a wise decision.

• Why Adobe first Pro is changing the original images/assets (for example, mov) files? (CS6)

  Background:

  1. A colleague gave me a large .mov 33 GB for use in a project, I put this file on a backup disk.
  2. I did a copy identical .mov 33 GB file and placed in a folder that I use for work on a project in Premiere Pro.
  3. I ran Adobe Premiere Pro CS6 and dragged through the 33 GB .mov file in the sequence (imported)
  4. Premiere Pro CS6 in line started in the file.
  5. After what he had done, I noticed that its modification Date was just now, that is to say different to the modified Date on the copy of the original file during the backup drive (see step 1)
  6. I ran a check for BeyondCompare between the file .mov on the backup of the drive (see step 1), which the project Premiere Pro used (step 2, 3) and Beyond Compare reported that they were different.

  I thought at first it was corruption in independent files, but I checked several times and got the same result, then it is certainly Premiere Pro deliberately editing the file.

  So I am confused: these are supposed to be the same file.

  Why is there need of Adobe Premiere Pro to edit the images?

  What does the file?

  Wouldn't be better to create a separate file if necessary?

  I can accept that if this is how it works and it is good to know that it was the first Pro deliberately edit the files and not of corruption (so my equipment had to be healthy). But it makes more sense to me if Premiere Pro is separate copies modified for its own use. Editing the file that it annoys my process to ensure the integrity of backups; If the original active film files were the same that the copies, then it would be easy to know that backups are OK.

  Thoughts?

  Definitive answer (I think): it's this definition, "Write XMP IDS to files on import" - that confirms that Adobe Premiere Pro is deliberately editing the .mov file: 935347 B http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313

  These positions provide general information as to why have enabled would be beneficial: the advantage is to be able to skip compliant files by matching to the original file using the embedded XMP tag: -.

  • http://helpx.Adobe.com/Premiere-Pro/using/preferences.html#WSE3BD4A43-7022-4FE6-97F5-95313 935347B
  • http://www.DVinfo.NET/forum/Adobe-Creative-Suite/498627-why-premiere-modifying-video-files .html
  • https://forums.CreativeCOW.NET/thread/205/876064

  (Found using Google keyword "adobe premiere pro update")

• First Pro CC of the trial hangs on launch

  Hello. I'm experimenting first Pro CC and it crashes at startup every time. Any ideas are appreciated.

  Product name: HP Pavilion dv7 Notebook PC

  Windows 7 Home Premium 64-bit Service Pack 1

  Intel Core i7-3610QM CPU @ 2.30 GHz

  GPU Intel(r) HD 4000

  NVIDIA GeForce GT 650M

  8 GB RAM

  Sorted! Found the solution on a single post http://forums.adobe.com/thread/1235582?tstart=0

• Is it possible for first Pro CC hide the automatic backup window

  Is it possible for first Pro CC hide the automatic backup window, without turning off autosave function?

  When such a device is save you wonder why you wouldn't be able to do everything that is the case in the car.

  I'm guessing you want automatic backup in the background?