First Pro CC of the trial hangs on launch

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  I have two Adobe Id with first ID, I used the trial version. When it expired, I did the second ID and purchased Adobe Acrobat proDC version with monthly subscription. On my first ID it shows now that I have Acrobat pro DC subscription. Second ID (the one I bought the subscription) shows nothing. Now, during installation by using the ID of the first, all is going well, except using the software. He always says "your trial has expired! Using the ID of the second to make same duration does not work... I can't download the right version. Free trial only. Pleasehelp me. I'm desperate.

  Hi kimmok51975897,

  I will recommend you to contact our customer service team to get this fixed number. Follow this link Contact Customer Care, sign in using your Adobe ID (under which you subscription) & check on "still need help? Contact us' button.

  Kind regards
  Nicos

• Is it possible for first Pro CC hide the automatic backup window

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• I bought the kit the student creative cloud after the expiration of my first free month of the trial.  Now I can not access all the apps.

  I bought the kit the student creative cloud after the expiration of my first free month of the trial.  Now I can not access all the apps.

  Hi zackf49452714,

  I'm sorry for the inconvenience caused.

  Please follow the steps https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  https://helpx.Adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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• Is there a way just to have one or two applications, for example first pro cc or the two sequels. But I see LL is Photoshop for 9.99 per month, is there a way I can get just first pro cc only for 9.99 or something like that?

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  # Photography is one of its kind special promotion. There is no other package prioritized at a similar discount. You can get single app or CC full plans.

  Mylenium

• I bought the first CC 2015 when the trial has expired, even adobeCC say this product is expired and won't let me open it, what should I do?

  I bought the first CC 2015 when the trial has expired, even adobeCC say this product is expired and won't let me open it, what should I do?

  Please see the links below.

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  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

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• I used "msconfig, in an attempt to speed up my laptop. I did something wrong and I can not enter the first 13 items, only the trial version. I'm on vacation and he would like you could give me a temporary serial number fo three weeks please. Phil M

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  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• Cancel my Adobe® first Pro CC (in the month)

  I want to cancel my Adobe® first® Pro CC (in the month)

  because we need annual plan to even

  What do I do?

  Its Urgent

  Cancel your subscription or membership. Creative cloud

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Return, cancel or change an Adobe order-

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  Phone support | Orders, returns, exchanges

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Why Adobe first Pro is changing the original images/assets (for example, mov) files? (CS6)

  Background:

  1. A colleague gave me a large .mov 33 GB for use in a project, I put this file on a backup disk.
  2. I did a copy identical .mov 33 GB file and placed in a folder that I use for work on a project in Premiere Pro.
  3. I ran Adobe Premiere Pro CS6 and dragged through the 33 GB .mov file in the sequence (imported)
  4. Premiere Pro CS6 in line started in the file.
  5. After what he had done, I noticed that its modification Date was just now, that is to say different to the modified Date on the copy of the original file during the backup drive (see step 1)
  6. I ran a check for BeyondCompare between the file .mov on the backup of the drive (see step 1), which the project Premiere Pro used (step 2, 3) and Beyond Compare reported that they were different.

  I thought at first it was corruption in independent files, but I checked several times and got the same result, then it is certainly Premiere Pro deliberately editing the file.

  So I am confused: these are supposed to be the same file.

  Why is there need of Adobe Premiere Pro to edit the images?

  What does the file?

  Wouldn't be better to create a separate file if necessary?

  I can accept that if this is how it works and it is good to know that it was the first Pro deliberately edit the files and not of corruption (so my equipment had to be healthy). But it makes more sense to me if Premiere Pro is separate copies modified for its own use. Editing the file that it annoys my process to ensure the integrity of backups; If the original active film files were the same that the copies, then it would be easy to know that backups are OK.

  Thoughts?

  Definitive answer (I think): it's this definition, "Write XMP IDS to files on import" - that confirms that Adobe Premiere Pro is deliberately editing the .mov file: 935347 B http://helpx.adobe.com/premiere-pro/using/preferences.html#WSE3BD4A43-7022-4fe6-97F5-95313

  These positions provide general information as to why have enabled would be beneficial: the advantage is to be able to skip compliant files by matching to the original file using the embedded XMP tag: -.

  • http://helpx.Adobe.com/Premiere-Pro/using/preferences.html#WSE3BD4A43-7022-4FE6-97F5-95313 935347B
  • http://www.DVinfo.NET/forum/Adobe-Creative-Suite/498627-why-premiere-modifying-video-files .html
  • https://forums.CreativeCOW.NET/thread/205/876064

  (Found using Google keyword "adobe premiere pro update")

• I first pro cc and the follow-up is based on the mask. Yes I've updated. Thank you

  I first pro cc and the follow-up is based on the mask. Yes I've updated. Thank you

  You have both CC and installed CC2014, you sure you open the appropriate program? Often a desktop shortcut always related to the older version of CC and not CC 2014

• First Pro accidents to the start screen

  Whenever I try to open the first immediately, it crashes, just trying to test it on the 30 day trial.

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 7.2.2.33

  Application timestamp: 532this 3999

  Fault Module name: ImageRenderer.dll

  Fault Module Version: 7.2.2.33

  Timestamp of Module error: 532beda1

  Exception code: c000001d

  Exception offset: 00000000001e21a2

  The system version: 6.1.7600.2.0.0.256.1

  Locale ID: 1033

  Additional information 1: 0b2d

  More information 2: 0b2df4702c3fc6489bf922fb8e966350

  3 more information: 42f6

  Additional information 4: 42f6169e7c419fdeb216f9c040200376

  My Pc:

  Radeon 7870 - (catalyst CC worm 14.4)

  I7 4770 k

  MSI Z87 - G45

  SAMSUNG Evo SSD 120 GB

  3 TB HARD DRIVE

  Understood the problem, I have recently reinstalled Windows 7 and I guess that he was not being updated entirely so I had no SP1, but now I've updated it and launches first thank you for the good help.

• First pro curtain to the start screen

  Hi guys,.

  I had a problem, try to get a creative cloud to load so I can download my paid version on Photoshop CC. I contacted Adobe they remote controlled and my pc does many things if he works and everything worked fine.

  However, today, I'm going to run first cs6 (disk version) and it hangs right on the first splash screen?

  I assumed it was something that Adobe has done over the remote so contacted. They say that unfortunately they can only help with the CC versions and I should look at the forum?

  I've searched high and low, but can't find a solution for this, so am hoping that someone can help me? I am rather upset that Adobe themselves will not help because it was their fault, it has stopped working?

  Thank you

  OK, I have an update.

  I turned off my windows firewall and it worked perfectly?

  Thank you

• Just purchased watermark first items 14 and the trial is always present.

  Bought ss14, after activation of the test, I was hoping the project I was working on would contain is no longer the trial of the tide, but it's still there. I completely uninstalled the software and downloaded the copy this time of my Adobe account under my purchases.  Installed, active again and accessible to the project file, but the water mark is always present.  I can get this anyway, I really don't want to have to start this project?

  Help, please!

  paulc

  First elements 14 on what operating system?

  You open the project piloted (PREL) in 14 first items purchased. Then

  a. you go to space Expert chronology Menu/delete rendered files and then restore the content of the timeline

  or

  (b) just by opening the test (PREL) project file in 14 items first purchased automatically gets rid of the watermark in the project test Adobe file.

  Above 'a' is the classic way.

  Adobe 'b' has worked for many, including myself.

  You can not remove the watermark by Adobe of any exports from the test project folder, whether it is export to file or burn on the product disc.

  If please consider and let us know the result. Any questions, please inquire.

  Thank you.

  RTA

• Impossible to download first Pro CC of the creative cloud App

  I downloaded successfully Illustrator and Lightroom using the app, but when I try to download first Pro CC download fails near the end of the download each time. Now, he offers me an update to download but it fails also, and I don't have the option to retry the original download. When I clock on the error button it now says "another instance of Setup is running. Wait that it finished, and then try again (U44M1P36), but I don't have any other downloads running through this application.

  Thank you

  Hi Emma,

  Please check the help below document:

  Error U44M1I210 | Install updates

  Kind regards

  Sheena