First Pro CC gives an error "Could not create image buffer" and crashing after installing a videocard GeForce GTX 1070.

Hi all

I recently installed a GeForce GTX 1070 video card and drivers current in my bench mounted, very happy for the potential break in the rendering and playback (I was using previously a very old ASUS Radeon HD 7850). I had nothing else problems since.

When I first tried a project of creation of opening, audio refused to play (speakers, headphones, everything...) I looked at the volume mixer while playing through the timeline and no audio only showed upward). Everything seemed fine. I closed, cleared the cache, opened the first, this time hold Alt while doing so to reset the preferences. Open very well, audio read back fine, that only now first was blocked indefinitely the generation of PEK files for a short audio clip in the project.

After a long bit of troubleshooting in the speakers, I went ahead and did a complete uninstall of Premiere Pro and After Effects, then reinstalled both programs to their current versions (2015.4 and 2015.3, respectively). No more problems of generation PEK, but something much worse. Now, whenever I try to change the CUDA acceleration enabled, I can maybe five minutes absolute performance first until I get an error "Could not create image buffer", warning of notifications of Windows that your computer is low on memory, and finally, a complete crash where the screen goes black, flickers a couple times, then stays black for good with only the mouse cursor appears on the screen.

The images that I'm editing is all images Go Pro, no effects applied. I am doing this for a client and need ready in a week, but the constant crashing makes them difficult to work around. I can more or less run by changing the acceleration of software only, display options but it is much slower and the memory is still eaten up like crazy (if I place the open Task Manager and start to scrub through the timeline I can watch the memory usage get up to 95% in 20 seconds approximately). Reading suffers as a result once the RAM is full until almost full.

Technical specifications

First Pro CC 2015.4 (latest version)

OS: Windows 10 Pro (Version 1511)

CPU: Intel Core i7 - 5820 K CPU @ 3.30 GHz

RAM: 16 GB

GPU: EVGA GTX 1070 (latest drivers)

SSD (OS and Adobe Suite installed): SanDisk SSD internal 240 GB 2.5 inch SDSSDA - 240 G - G25

Hard drive (where I put my multimedia files): WD Black 2 TB Performance Desktop Hard Drive: 3.5 inch, SATA 6 Gb/s, 7200 RPM, 64MB Cache

Motherboard: ASRock X 99 Extreme4 LGA 2011-3 ATX Intel

Film source - source footage is an hour of video of Go Pro, all arranged on the timeline, no effect applied (I'm just trying change the original film in a short video).

Type: MPEG Movie (.mp4)

Image size: 3840 x 2160

Frame rate: 29.97

Format of the pixels: 1.0

It is worth noting that, with my old dusty Radeon GPU, I was able to edit these clips with ease. No reading, no problem of image buffer. I do not see my RAM never go above 60% usage, when I got this card is installed.

Also worth noting, that the first, I have noticed absolutely no problems, and the video card itself seems to work very well. I can play MGSV at max settings with perfect reading, as well as other graphics intensive games.

Any help?

It's been almost a week and I had zero problems. First Pro CC 2015.2 works like a dream! I'll go ahead and mark this thread closed.

For those just tuning, I was able to find a solution by uninstalling the Premiere Pro and After Effects, and then reinstall them back to last known stable on my bench (Premiere Pro 2015.2 and after 2015.2 effects). So far, running these versions has been very good, even with active CUDA acceleration.

The only downside is that all the projects I've done in Premiere Pro version 2015.4 should be re-edited from scratch. But I've had absolutely zero problems using the program, which is a relief. Hope Adobe fixes this problem whenever 2015.5 is out!

Tags: Premiere

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