Portege M400: SATA 120 GB Seagate Momentus HD is not recognized

I bought the new and more great SATA HDD for Toshiba Portege M400. It's the drive Seagate Momentus 5400.2 120 GB SATA NCQ, but this drive does NOT work in M400. Laptop does not recognize this HD - only message is error HD (after approx. 3 minutes) and also part of the BIOS and the BIOS RAID does not know this HD.

I don't know why in my office that this drive works perfectly. Can someone help me with this drive in M400? Is - is this possible problem with NCQ function? (I don't know, how do I trigger this function NCQ) Or something else?

Thank you!

In my opinion, your laptop and the BIOS cannot recognize this HARD drive because of the large size.
As far as I know, you can use 40 GB, 60 GB, 80 GB and 100 GB hard drives. I'm not sure about 120 GB HARD drive size.
But if you want to be sure that the compatible devices and supported at 100%, you can contact Toshiba service partner in your country.
There you can also order the parts.

Tags: Toshiba

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