First Pro, infinite processing (even for JPEG) and the program window is grayed out...

Hi all

I tried a lot of troubleshooting for the last day and can't get to the bottom of why this is happening. I posted a photo of what my screen looks like currently. Hoping someone here might be able to help!

I am using first Pro CC 2015.0.2.

Specifications of the PC:

Interl Core i7-3770 @ 3.4 GHz

8 GB RAM

GPU is possibly a Quadro 600 (our Department it lock the PC to the point that I can't look to the top of the record)

Dropbox - first Pro Argh!. JPG

As you can see that whatever it is in the media browser crashes just like treatment, even simple images I tried to import media, a quick 7 second .avi (MPEG4) video clip - it plays fine in vlc and other media players - and originally there was this orange with 'Media Meanwhile' manky window in several languages now I have a blank gray window much more refreshing. It's been sitting like this now since 09:00.

Any ideas of how I can begin to tackle this problem?

My Department will be anywhere from one week to four weeks until they actually move to me, so please have patience for my answers!

Thank you very much

Pimack

MPEG4 in AVI's (from my experience) not normal... What is the source?

This can help

H.264 will not work inside an envelope AVI http://forums.adobe.com/thread/854115

-Insignia camera uses H.264 AVI either... or SOME models to the MOV wrapper

-then use the MOV wrapper if YOUR Insignia camera offers this option

-Says THAT VLC convert in response to #6 http://forums.adobe.com/thread/1172956

Tags: Premiere

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