First three steps Questions with RV180
I recently bought the router RV180. I have a few quick "getting started" questions about its use:
1. is the "static DHCP" screen I need to use in order to reserve addresses DHCP (see attachment)? That's where I was reserving all my DHCP addresses with. I'm just that I have the correct screen.
2. what I have to do something for my setup of "backup", or my settings will always be around every restart of the RV180?
3. I have to run a check on the RV180 firmware update and how can I update the firmware on the RV180 (as well as the SG200-18), or it usually comes with the latest out-of-the-box firmware? If I get ahead and put a contract on the RV180 and the SG200-18 service, will I automatically receive my updates? Are numbers of reference for service contracts the same for the RV180 and the SG200-18?
Thank you!
Hello
1. is the "static DHCP" screen I need to use in order to reserve addresses DHCP (see attachment)? That's where I was reserving all my DHCP addresses with. I'm just that I have the correct screen.
Yes, this is the right place to set DHCP reservations.
2. what I have to do something for my setup of "backup", or my settings will always be around every restart of the RV180?
Whenever you click on save after completing a change you configuration is saved and will survive a reboot.
If you want to save the backup copy of your file from your Setup simply go in Administration > backup/restore settings.
3. I have to run a check on the RV180 firmware update and how can I update the firmware on the RV180 (as well as the SG200-18), or it usually comes with the latest out-of-the-box firmware? If I get ahead and put a contract on the RV180 and the SG200-18 service, will I automatically receive my updates? Are numbers of reference for service contracts the same for the RV180 and the SG200-18?
You must manually update the firmware of the RV180. This firmware is available here:
It is simply a file, you download under Administration > Firmware Upgrade. There is no bootcode for routers (as if he was with the switch)
You can find this in the future in the same way you SG200 firmware (because this link may change) on Cisco's Web site.
Regarding the service contract, the part number for two of these machines will be CON-SBS-SVC2.
Hope that helps and I will try to get to your other questions sometimes today as well. Also since you have purchased you are of course welcome to call and get support by phone, your two devices come with 1 year of technical support, and it looks like you have found or contracts, so I guess that make only 3 years.
Cisco Small Business Support Center phone numbers
Thanks again for choosing Cisco,
Christopher Ebert - Advanced Network Support Engineer
Cisco Small Business Support Center
* Please note the useful messages *.
Tags: Cisco Support
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