Fix the system keeps poping up and then I get a system error. How to buy that?
It seems that when we returned from vacation our computer has downloaded something that took over the computer. The screen is black and it keeps giving a message that there is a system, damage of cluster error and if a search through their program of $79.00 it will fix. No idea how to remove? I tried to do a system restor, but it won't let me. Most of my info Office has gone... Tried to boot in safe mode and that didn't work either.
Any help would be great!
Thank you again...
Hi EdSchillig,
Are you able to boot to the desktop?
If you able to boot to the desktop, follow these steps: check to see if it helps
(a) I recommend you run a virus scan online from the link given below and check if the problem persists:
Also, make sure that you have the latest update of the software antivirus installed on your computer, so that it works correctly.
(b) you can also download & run Microsoft Security Essentials on your computer.
Reference: beware of fake virus alerts
Hope the helps of information.
Tags: Windows
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