Fixed jammed paper but still cannot print from computer.

Original title: paper stuck; I fixed it. Paper is no longer blocked, but (computer) printer doesn't recognize not the jam is fixed and I can not print from computer. What should I do?

I used MAILING for an envelope; It's stuck; I unjammed it. A correction to the document (envelope) and hit the "print" key that he went into a ponytail and when I tried again too went to "wait in line"...  In the meantime I was able to print using the funchtion of the copy of the printer, but cannot send to cimputer. I then went in PRINTER and ytried to cancel all documents waiting to print thought, then it would be clear, but I could not cancel all.  The first "causedf jam" remained and repeat the message PAPER JAM and there is no paper jam now.   How can I delete it?

Hi EleanorDavis,

1. What is the brand and model of your printer?

2 Windows operating system you are using?

If you are using Windows 7, you can view the following items and see if it helps.

Open the printer Troubleshooter

Why can I not print?

Hope this information is useful.

Tags: Windows

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