Flash Drive causes Windows Mail Crash when send link by E-mail is selected in Internet Explorer

I am running Vista Home Premium 64-bit on an HP Pavilion laptop and a curious problem.

When I have a flash drive into a usb port and when using Internet Explorer 8, click "send link by e-mail", I crash Windows Mail... the usual error message "stopped working" and "restart".

I don't have this problem in any other circumstance.

If anyone has any ideas on this, I'd be fascinated for feedback.

Thank you!

Peter

Hi Petergoode,

A. Since when do you use this question?

B. recent changes made on your computer?

C. This only happens with this flash drive?

D. is - what happens on the other computer also?

Try the methods below.

Method 1:  Check your drive for errors

Follow the steps in the article. Choose the Flash DRIVE instead of the hard drive.

http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

Important: When running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area so all available data on this risk to be lost

If the problem persists, you may back up your data and format the flash drive, and check the status.

Method 2: new user account

  1. Open a user account by clicking the Start button, click Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
  2. Click Manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. Click create a new account.
  4. Type the name that you want to assign to the user account, click an account type, and then click create an account.

http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

Try these methods and let us know the result.

Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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