Flash Installation wrong!

Similar Questions

• locked flash installation

  the downloaded flash installer does not work, I get the lock on the file and when I open it I get only code. So what to do?

  Hello

  Can you try to change the extension of the file you downloaded from . dmg.mdlp .dmg and see if that helps.

  Also, did you download file Flash Player Installer of 'Safari '? If Yes, can you try to download this file from Mozilla.

  Piyush-

• Adobe flash installation breaks down

  MacBook Pro OS X version 10.9.4 Safari version 7.0.5

  The flash installer download is successful, but when it is launched, the installer crashes automatically.

  Apple told me that program re-rail encoding hundreds of times until it crashes. Some applications requiring adobe flash work (youtube videos), but 75% of the time are not.

  I uninstalled and deleted the unnecessary libraries, reset safari and so on...

  Help please? I'll probably need this for my class on line which starts in 2 weeks...

  Try this installer: http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g

• It didn't install the package when I download the Flash Installer. Are there problems with Adobe?

  It didn't install the package when I download the Flash Installer. Are there problems with Adobe?

  I don't know what you've downloaded; Try

  • Flash Player ActiveX (Internet Explorer)
  • Flash Player plug-in (all other browsers)
  • Flash Player for Mac OS X

• Cannot download a Flash-Installer - missing page in the Adobe site.

  Just download the latest installers for Flash - 11.2.202.228

  But I also need the last UN Flash Installer for Windows but can not find the page to make it go away.

  Normally I'll here- http://helpx.Adobe.com/Flash-Player/KB/uninstall-Flash-Player-Windows.html - but today I only have a ' 404 Not found '.

  I also ran a search for "uninstall flash" on the home page Adobe then tried his suggestions, but all pages with mentions of the uninstaller has just spent at the above address.

  Hoping this gets fixed quickly

  • 32-bit uninstaller (229 KB)
  • 64-bit uninstaller (229 KB)

• "Cannot connect", cannot install the Flash Installer

  I constantly get this error message and can not install Flash. After that the installation program starts, I get just the message, "the connection has failed. Click on the Finish button and restart the installation process. »

  Windows 8.1

  Firefox (cannot find the version #, but it is the most common)

  Thank you for the reply, Maria, but I've found a workaround.

  The Mozilla site, I found another link to download Flash for Firefox, it worked without any problem.

  If someone has the same problem, the link is on this page:

  Flash Plugin - keep up-to-date and solve problems. Firefox help

  Scroll down to "Install or update Flash", step 3 it below is a small box with a link for those who have trouble with the normal link.

• Flash Installer hangs at startup

  Hello world

  Installation of Adobe Flash crashes on startup whenever I try to update flash player.

  I searched on google, and in these forums for an answer and have not found one.  If anyone has a solution please let me know.

  Operating system version: Mac OS X 10.6.8

  Browser: Firefox 38.0.5

  Version of flash player: 17.0.0 according to the adobe Web site (firefox says: 17.00.169)

  Steps to reproduce:

  1. download the 17.0.0.188 from Adobe website flash player

  
  

  2 unpack the picture disc (AdobeFlashPlayer_17au_a_install.dmg)

  3. run the installer on the Disk Image

  4 confirm the launch

  Error message (from Apple error report):

  Process:	Install Adobe Flash Player [1594]
  Path:	/ Volumes/Adobe Flash Player install/Install Adobe Flash Adobe Flash Player Player.app/Contents/MacOS/Install
  Identifier:	com.adobe.InstallAdobeFlashPlayer
  Version:	1.0.0.14s (1.0.0.14s)
  Code type:	X 86 (native)

  Parent process: launchd [209]

  Date/time:	2015-06-06 21:59:04.791-0400
  OS version:	Mac OS X 10.6.8 (10 K 549)

  Report Version: 6

  Interval since last report:	278027 dry
  Crashes since last report:	2

  Per-App crashes since last report: 2

  Anonymous UUID:

  58951A65-BB46-4A47-95CE-CBF7C0618B2E

  Exception type: EXC_BAD_ACCESS (SIGBUS)

  Exception codes: KERN_PROTECTION_FAILURE at 0 x 0000000000000000

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Thread 0 crashed: dispatch queue: com.apple.main - wire

  0... obe. InstallAdobeFlashPlayer 0x510878c3 ADMUtilities::getDmgName(std::string&) + 131

  1... obe. InstallAdobeFlashPlayer 0x510a5d14::ApplicationContext() + 852 ApplicationContext

  2... obe. InstallAdobeFlashPlayer main 0x510b7df7 + 71

  3... obe. InstallAdobeFlashPlayer 0 x 51081145 start + 53

  Thread 0 crashed with X 86 Thread State (32-bit):

  EAX: 0xa004b20c ebx: 51087851 ecx 0 x: 0 x 00000000 edx: 0x00000008

  EDI: 0x51131e68 esi: 0x0010b880 ebp: 0xbffff968 esp: 0xbffff780

  SS: 0x0000001f efl: 0 x 00010202 eip: 0x510878c3 cs: 0 x 00000017

  DS: 0x0000001f are: 0x0000001f fs: 0 x 00000000 gs: 0 x 00000037

  CR2: 0x00000000

  Binary images:

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  0x97ba9000 - 0x97bacff7 libCoreVMClient.dylib? (???) < 37F56237-4ABA-E5B5-968D-70FFE357E8E0 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib

  0x97bad000 - 0x97c1cff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) < 5C3D7DA5-29EB-A745-E32B-26DBF547D532 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib

  0x97c1d000 - 0x97c1eff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) < 93EC71F1-4D4E-F456-8EFE-32E7EFD7A064 > /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

  0x97c60000 - 0x97c64ff7 libGIF.dylib? (???) < 2251F789-B187-0837-6E38-A0E5C7C4FA3C > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib

  0x97c94000 - 0x97d41fe7 libobjc. A.dylib 227.0.0 (compatibility 1.0.0) < 9F8413A6-736D-37D9-8EB3-7986D4699957 >/usr/lib/libobjc. A.dylib

  0x97e49000 - 0x97e4bff7 com.apple.securityhi 4.0 (36638) < 38D36D4D-C798-6ACE-5FA8-5C001993AD6B > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI

  0x97e80000 - 0x97f38feb libFontParser.dylib? (???) < D2D0C922-5ED1-3AE9-6F99-707C74DF3E62 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib

  0x97f39000 - 0x98004fef com.apple.CoreServices.OSServices 359,2 (359,2) < 7C16D9C8-6F41-5754-17F7-2659D9DD9579 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices

  0 x 98005000 - 0x98027fef com.apple.DirectoryService.Framework 3.6 (621.16) < 5566E769-6459-78A7-DD2C-1D3068BD3932 > /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService

  0 x 98028000 - 0x9802fff3 com.apple.print.framework.Print 6.1 (237.1) < F5AAE53D-5530-9004-A9E3-2C1690C5328E > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print

  0x9820d000 - 0x9852dff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) < 5C59805C-AF39-9010-B8B5-D673C9C38538 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore

  0x9852e000 - 0x98534fff com.apple.CommonPanels 1.2.4 (91) < 2438AF5D-067B-B9FD-1248-2C9987F360BA > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels

  0 x 98535000 - 0x9859ffe7 libstdc ++.6.dylib 7.9.0 (compatibility 7.0.0) < 411D87F4-B7E1-44EB-F201-F8B4F9227213 > /usr/lib/libstdc++.6.dylib

  0x985a0000 - 0x986acfe7 libGLProgrammability.dylib? (???) /System/Library/frameworks/OpenGL.Framework/versions/A/libraries/libGLProgrammability.dyl < 6167CEB0-D8D6-C4D9-DD74-49755ADB540F > ib

  0x986ef000 - 0x98722ff7 com.apple.AE 496,5 (496,5) < BF9673D5-2419-7120-26A3-83D264C75222 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE

  0 x 98788000 - 0x9881afe7 com.apple.print.framework.PrintCore 6.3 (312.7) < 7410D1B2-655D-68DA-D4B9-2C65747B6817 > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore

  0x9881b000 - 0x9886bff7 com.apple.framework.familycontrols 2.0.2 (2020) < C96C8A99-A40C-8B9C-1FBA-A0F46AC92F17 > /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls

  0 x 98915000 - 0x98926ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) < 97511CC7-FE23-5AC3-2EE2-B5479FAEB316 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis

  0 x 98953000 - 0x98a2dfff com.apple.DesktopServices 1.5.11 (1.5.11) < 800F2040-9211-81A7-B438-7712BF51DEE3 > /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv

  0x98fc8000 - 0x99048feb com.apple.SearchKit 1.3.0 (1.3.0) < 2F5DE102-A203-7905-7D12-FCBCF17BAEF8 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit

  0 x 99049000 - 0x9992cff7 com.apple.AppKit 6.6.8 (1038.36) < A353465E-CFC9-CB75-949D-786F6F7732F6 > /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

  0x99c31000 - 0x99c57ffb com.apple.DictionaryServices 1.1.2 (1.1.2) < 43E1D565-6E01-3681-F2E5-72AE4C3A097A > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices

  0x9a2dc000 - 0x9a2dcff7 liblangid.dylib? (???) < B99607FC-5646-32C8-2C16-AFB5EA9097C2 > /usr/lib/liblangid.dylib

  0x9a79a000 - 0x9aabefef com.apple.HIToolbox 1.6.5 (?) < 21164164-41CE-61DE-C567-32E89755CB34 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox

  0x9aabf000 - 0x9aacdff7 com.apple.opengl of 1.6.14 (1.6.14) < 82622F67-E032-0BF6-A78D-50B346E8D0FD > /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

  0x9aace000 - 0x9aacfff7 com.apple.TrustEvaluationAgent 1.1 (1) < 07E7D892-5054-23A8-7144-3F19D3BFD48F > /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent

  0x9aad0000 - 0x9aae0ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) < C8744EA3-0AB7-CD03-E639-C4F2B910BE5D > /usr/lib/libsasl2.2.dylib

  0x9aae1000 - 0x9ab9dfff com.apple.ColorSync 4.6.8 (4.6.8) < 920DD017-8B41-7334-E554-A85DB99EBD5A > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync

  0x9ab9e000 - 0x9ac02ffb com.apple.htmlrendering 72 (1.1.4) < 4D451A35-FAB6-1288-71F6-F24A4B6E2371 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering

  0xFFFF0000 - 0xffff1fff libSystem.B.dylib? (???) < 2DCD13E3-1BD1-6F25-119A-3863A3848B90 > /usr/lib/libSystem.B.dylib

  Model: MacBookPro6, 2, MBP61.0057.B0C of BootROM, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, MSC 1.58f17

  Graphics card: NVIDIA GeForce GT 330 M, NVIDIA GeForce GT 330 M, PCIe, 512 MB

  Graphics: graphics card Intel HD, Intel HD Graphics, integrated, 288 MB

  Memory module: global_name

  Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 93), Broadcom BCM43xx 1.0 (5.10.131.42.4)

  Bluetooth: Version 2.4.5f3, service 2, 19 aircraft, 1 incoming serial ports

  Network service: Airport, AirPort, en1

  Serial ATA Device: Hitachi HTS545050B9SA02, GB 465,76

  Serial ATA Device: MATSHITADVD-R UJ-898

  USB device: Hub, 0 x 0424 (SMSC), 0 x 2514, 0xfa100000 / 2

  USB device: Apple keyboard / Trackpad, 0x05ac (Apple Inc.), 0 x 0236, 0xfa120000 / 5

  USB device: Internal memory card reader, 0x05ac (Apple Inc.), 0 x 8403, 0xfa130000 / 4

  USB Device: Hub BRCM2070, 0x0a5c (Broadcom Corp.), 0 x 4500, 0xfa110000 / 3

  USB device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0 x 8218, 0xfa113000 / 6

  USB device: Hub, 0 x 0424 (SMSC), 0 x 2514, 0xfd100000 / 2

  USB device: Receiver IR, 0x05ac (Apple Inc.), 0 x 8242, 0xfd120000 / 4

  USB device: Built-in ISight, 0x05ac (Apple Inc.), 0 x 8507, 0xfd110000 / 3

  Hi CanadianSongEmperor,

  It is a known issue with the installer online and OS systems X 10.6. Essentially, Online Setup is not supported on OS X 10.6 and the site is supposed to provide setup offline, but because of a bug, it does not offer Offline Installer.  This will be fixed very soon.  In the meantime, please use the installer in offline mode, posted at the bottom of the problems Installation | Flash Player | Mac page in the section "problems".

  --

  Maria

• Flash installation - please help!

  Hello

  When you install the latest version of flash, the process is stopped and a message to close firefox. The only thing is, I closed firefox! I actually now removed from my computer to try to get this thing to happen. But it won't happen! I tried to look in the search box, and it is certainly not there under the options "force quit." I'm no computer whizz, but it becomes crazy. Any help would be appreciated, thanks in advance.

  Salhornb.

  Hello

  You don't mention what operating system you use, but I'll assume OSX.  If this is the case, can you please try the stand-alone installer here:

  http://fpdownload.Macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

  Thank you

  Chris

• cannot complete the flash installation

  Windows 7

  Firefox 35.01

  Flash 15

  I can't get past this screen

  

  Please try the installer in offline mode:

  Internet Explorer:

  http://fpdownload.Macromedia.com/pub/flashplayer/latest/Help/Install_flash_player_ax.exe

  Firefox and other NPAPI browsers:

  http://fpdownload.Macromedia.com/pub/flashplayer/latest/Help/install_flash_player.exe

• Adobe Flash installs McAfee shit - EVEN when he said not to do so.

  I will reply in the thread of TWO YEAR, adobe flash player update installs mcafee crapware, but Adobe employee Henry Clark, closed the thread. I guess that Adobe is rejected the comments of our customers over the past two years.

  So as instructed by Henry Clark, employee of Adobe and I quote "concern about the current version of the product shipment, feel free to start a thread specific for this experience."

  If Henry Clark, an employee of Adobe, I started it a thread, among thousands probably.

  If Henry Clark, used Adobe... Please explain why when I chose NOT have installed MacAfee, WHY O WHY Adobe be IGNORANT and IGNORING ME?

  Before you reach for your trusty page you added to the TWO YEAR old thread you closed...

  Please consider the following screenshots...

  Please note the URL in ToolTip downstairs...

  

  and then this one

  Please note the URL in the address field

  

  and there is this one

  Please note the file name-

  Oh yes, why o why this can't simply be 'install_flash_Winx86_Vxx_NOMACAFEE '? Why are you being so cryptic?

  As fury in a spot pet TV here int heUK said with a slight Russian attack 'simple '.

  

  Finally, there is this image

  

  Now Henry Clark, an employee of Adobe, please explain above?

  I'm waiting for your detailed explanation as to why when I did everything correctly, Adobe IGNORE my instruations?

  Thank you for taking the time to put this together.  Flash Player is extremely expensive to develop, distribute and maintain, and Adobe offers bundles being distributed as part of an effort to cost recovery for the products that we offer for free free.  That said, unsubscribe dialog box is scheduled to operate constantly, and workflows is intensively tested before and after they are deployed with each new version.  If the installation programs do not work correctly, I'm certainly interested to collect evidence and climbing that, appropriate for team perform a quick settlement.

  Alternatively, if you want to avoid the whole Flash Player installation of the workflow, it is possible today.  Flash Player is a component integrated Google Chrome and Internet Explorer on Windows 8 and higher.  For Chrome, all Flash Player updates are handled seamlessly through Chrome update mechanism.  For Internet Explorer, updates are eliminated automatically via Windows Update.

  As you have noticed, Adobe also does not provide free technical support for free products.  In fact, I'm working on the product.  I'm also on vacation (Adobe US offices are closed for the next two weeks) and am the assistance on my own time.  Adobe is a big company, and it can be difficult to cut through the noise and attract the attention of the person.  Please understand that I truly heals on the product and the people who use it and would like to help you get this problem is resolved.

  I spent a lot of time to test the different workflows Installer on a clean Windows XP machine.  I noticed that you have AdBlock Pro is installed, so I tried with the current version of AdBlock pro as well.  I'm still not able to reproduce the problem you describe.  I was wondering if perhaps you missed the dialog box exclude once, and that there was a bug where we could not clear that preference on derogations, but I tested this scenario as well, and it is working well.  It is worth noting that I tested on a WinXP instance that is hosted by a third party.  It does not come within the network of Adobe, so there is no risk for the problem to be hidden under there that comes from traffic.

  I recorded a video of the test.  If the workflow you use varies from mine, please let me know what Miss me:

  Shared files - Acrobat.com

  What we found in the past that these questions are usually self-inflicted and are usually caused by the technology of ad-blocking or anti-suivie which changes the way the code on the download page is written to run.  While we really no objection to the use of these tools (and we have modified the site to accommodate some of them in the past), it is not a workflow that we test - particularly when several tools are used in tandem.  When you do that, you are not running our code more.

  If I can get to a place where it happens again for me, it is very easy to escalate the issue and have it repaired quickly.  The main problem - and the reason that this complaint has not received any visible traction (my team and I consider this show)-are that we have been unable to identify a specific scenario, where it breeds.  I'm not aware of anyone who has seen it reproduce.

  (1.) what version of Firefox are you using?  I tested it with the current version (34.0.5).  The version of Extended Support is to Firefox 31.x at this point.  If you are not on either, maybe it's the part of the unintended result.  I encourage you to update.

  (2.) what plug-ins and extensions do you use?  I will reflect your configuration.  You can get a complete list by copying the news of Firefox about: support and about: plugins page.  If your versions of these plugins are up to date, which can be also interesting. We encourage you to update those as well.

  3.) you use something else which may change the content or code from the Adobe Web site?  Perhaps a software firewall-oriented safety of a seller of dark or something?

  Thank you!

• Download flash Installer hangs at 30% then fails every time

  Hello, I'm running a MBP 2012 retina.  I download the latest version, but the Installer did pause for one minute in download (at the 30% mark) and then fails.  "The connection has failed.  Unable to complete the installation.

  I tried the rest of the solution in this thread:

  Flash Player installer hangs at 95%

  But I do not see the .pkg file in the downloaded .app file.  I'm not under antivirus and I restarted.  I used uninstall as well.  I use Safari.

  Any suggestions?

  Thank you

  Chris

  Managed to solve myself (see this thread: How to perform a "clean" Flash Player install in Mac OS X)

  Thanks for all the replies so

• Flash installs Player for IE, but not Firefox?

  New netbook, Win 7 Starter, 32-bit running.  Installed Flash Player for IE and it works, but I can't make it work with Firefox 3.6.8.  It says it downloads & it says it installs, but I never see the flash animation.  Went to the link posted in other discussions and see only F-logo, no animation.  Can someone help me?  Thank you

  Thank you.

  I'll give you the links:
  Uninstall program to SAVE to the desktop:

  http://kb2.Adobe.com/CPS/141/tn_14157.html

  THE FP to SAVE to the desktop installer:

  http://fpdownload.Macromedia.com/Get/flashplayer/Current/Install_flash_player_ax.exe

  FP Firefox or install other, IE to SAVE to the desktop:

  http://fpdownload.Macromedia.com/Get/flashplayer/Current/install_flash_player.exe

  Once you have done this, then go to this site http://kb2.adobe.com/cps/191/tn_19166.html

  Follow the instructions to turn off all apps in the system tray that use Flash, make sure that the security settings (in IE) right-click on the icon of Norton and turned off. Then close all browsers, RUN the uninstall program, restart and when fully charged, Reboot again to erase the old files. When completely restarted, RUN THE Installer and then RUN setup of FF. When you have finished, Reboot (restart) your computer once.

  Then go back to your Flash file and post all the installed files now. Check to manage the Shockwave Flash Object in tools, add ons in the toolbars & Extensions then with FF, check for plugin 10.1.82.76 SWFvs. Make sure that both are enabled.

  eidnolb

• I need a new flash Installer

  OK, here's what my disc of Studio MX crossed... First of all, we had a copy of it in the case where something happened to it... what DID... Mad dogs stood and he destroyed as well as 3 of my favorite games. so now im using my backup copy. Somehow over the years, it got scrathed one bunch and now everything installs ok except flash. He cannot read the file instaler and give up after 30 minutes. Ive tried these silent buffing sprays and can't seem to get the file back so please gimme just a download for it and evil use my series to save it.
  
  -Thank you Zack

  Well, too bad I got it off the coast of bitlord, adobe community thank you for your overwhelming desire and willingness to support someone. Needless to say this will be never examined again

• Installer wrongly claims that it is software counterfeit. I paid for it. How can I contact customer support to fix this?

  EXECUTIVE SUMMARY

  Installer says it is counterfeit software, but is not - how can I get customer support for this problem?

  DETAILS

  On installation of creative suite master collection cs6, the installer says "the product you want to install is not a real software from adobe and seems to be counterfeit. Please report a piracy or contact customer support for assistance. Needless to say that the product is genuine and legitimate. I teach at a University, and I bought a perpetual license for it in 2013. I installed it on my laptop then. I now have a new laptop and installed it on the new. I did not disable the old one because I need to keep at least one that works. Help Adobe says 'one license for Adobe software allows you to install an application on two computers,' which is what I do. The serial number has been validated as correct. The link 'contact customer support for assistance' sending me on this forum, rather than to a real customer support representative. Detection of piracy hits a false positive that annoys a real customer. How can I contact someone who can verify the legitimacy of my account and solve this problem? Thank you.

  Thank you. The pointer finally got someone in a live chat. They suggested that perhaps my install files were corrupt. They were not able to provide the correct hash values (which would have allowed me to check if my files were corrupt or not without having to re - download them) so my only recourse is to download some 10 GB of Adobe and see if that fixes it. I do as we speak, and meanwhile I'll go to bed.

• Why the Adobe Flash Installer is not recognize my Adobe ID password?

  I tried several times this morning to install Adobe flash player and the password prevents "bounce" - it doesn't accept my Adobe ID password

  This password is presented by your operating system and is designed to prevent you from accidentally installing the software.

  If it comes to your personal computer and you don't need a password to connect to the computer when it first starts, you can probably leave the password blank and click OK to go to this prompt.  If it comes to your personal computer and your normal password does not work, make sure that CAPS LOCK SHIFT is off, and then type the password carefully.

  If this is your work machine and he asks an administrator password, well, you will need to have a conversation with your computer friendly.

  If you are still puzzled, you may need to reset the password on your Mac:

  http://support.Apple.com/kb/PH18653

  http://support.Apple.com/kb/PH14325

  http://support.Apple.com/en-us/HT201240