FM2015 - suddenly, FM will display all .png, jpg or gif images! Help?
Ran v13.0.1.385 when it arrived today and have loaded updated to 13.0.4.532 where it still happens.
(NOTE: what happens on my main PC (Windows 7).) I have a laptop (Windows 8) that is also running 13.0.1.385 and the problem is * not * be there.)
Worked on a few pounds, when suddenly, one of the documents shows the dialog box "can not display imported graphics" and showed a gray box. Usually, this happens when too much is running (in the past, at least) and FM would get cranky.
Closed everything, rebooted, started to frame, open book, same problem - some images were the gray boxes (size of the anchored frame), some are black rectangles (size of the original image in the frame), and some have shown that the upper part of the image and the rest was black.
Has taken a screenshot of the sample, stored in different formats, then imported the images into my doc to see what will happen:
- .gif - displays the top of page 1/5 of the image, then the rest is pink
- .jpg - shows the top of page 1/10 of the image, and then the rest is black
- .PNG - displays the top of page 1/20 on image, then the rest is black
- .bmp - shows very well
- .PDF - shows very well
- . TIF - poster very well
- .PSD - shows very well
- . VSD - poster very well
The properties of the object for each image are correct (they are all in the same folder).
If I double-click the offensive images, they appear well in Viewer photos Windows (.jpg/.png) or IE (.gif).
If I change with an application (for example, Photoshop), they open fine for publishing.
If I print the document in pdf format, the images will be displayed as indicated above (gif/jpg/png appear as boxes of pink/black), all others appear very well.
Help? PLEASE?
:-)
Thanks in advance for your suggestions.
Sidenote: Since these are the only types of image using the default Windows Photo Viewer watch a program, I thought I'd pass the default settings of Photoshop, to keep everything "in family". Cannot change the default, stays in the Windows Photo Viewer.
OTHER STUPID SOFTWARE!
I downloaded a software yesterday that I needed for the work, do not remember what it was. He installed an application (without telling me) who was supposed to be a malware scanner. (Just saw him in "Uninstall or change a program").
Uninstalled. (Don't remember the name, sorry.)
In the framework, and display images fine now. PDF generates very well now.
Sorry for the grief.
SOLUTION to THE PROBLEM: what frame suddenly begins to * not * do what he did very well, check if new applications have been installed and remove them to see if they are the cause of the problem.
Tags: Adobe FrameMaker
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