Satellite A60 overheating - not possible to recover the operating system

Hey there,

I'm almost certain I have a hardware problem with my Toshiba A60. Explorer.exe has stopped running, doing system restore helped for a while, but he just kept happening again. System Restore loses all its points of restore, safe mode did not help at all. I managed to back up everything and went to the Toshiba Recovery CD.

He managed to kill everything on my internal hard drive (or at least enough that it no longer starts), but effective recovery program only happens to about 12% then goes to a black screen, it's the same thing if I try to use expert mode on the recovery CD. Also, the laptop overheats a lot. I am so sure that it's a hardware problem.

In any case, according to the website my warranty expired 08/2005. I just wanted to know if there is any way I can contact Toshiba? Most of the companies at least listen to you if they sold you a product that overheats and breaks (even if he does that the expiration of the warranty).

Yet, it was the closest I could find on a "Contact us" page (other than the all-in-one phone number). Even if I can't get it fixed for free I wanted to know if there was any kind of paid service. Can I get any help? With the contacting Toshiba, I have not the strength to try something new with my laptop now that he can only boot from a CD and that done correctly.

Thank you very much
Andrew

Hello

I contacted Toshiba service partner in my country if I had a problem with my laptop. I think you should also ask the authorized assistance service provider. Don t contact one of Toshiba because most of the time, go to the point service.

I found this link that will help you find the right provider in your country:
http://www.CSD.Toshiba.com/cgi-bin/TAIS/Su/su_gaspLocator.jsp?PF=true

But if you laptop overheating then you should check the cooling modules, if there is no dust or / and debris. Especially books of overheating because the cooling modules will not twist correctly and the air circulation is compromised.

Tags: Toshiba

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