Foglight monitoring Exchange - error

Hi all

In Exchange for monitoring configuraion, initial stage itself am getting the error below, we are unable to find the exchange server.

Access error in the ISTEST.com with the supplied user name and password: javax.naming.CommunicationException: ISTEST.com:389 [Root exception is java.net.ConnectException: Connection timed out: connect]

I have attached the snapshot for your reference.

The most important thing with the exchange agent follows the prerequisites, they are under "System requirements" in the release notes http://edocs.quest.com/foglight/567/files/CartridgeForExchange_5632_ReleaseNotes.html

Given that most of the problems that we saw had not all the conditions in place pre, I recommend from release notes.

We all need, otherwise the installation will fail with all sorts of errors

.

If you think that you have followed all of the pre conditions and will still have problems there is a diagnostic tool

http://eDOCS.quest.com/Foglight/567/files/RemoteAccessDiagnostics_Guide.PDF

Make sure that you run the tool on the computer you want to monitor, and you choose the option for a unique/local server test, the diagnostics tool will specify what is missing in the prerequisites.

Hope this helps

Golan

Tags: Dell Tech

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