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• I have iphone 5 c. I've updated new version 10.0.2. Now Weather app is working for different cities but does not not for my site which has already been demonstrated in latitude and longitude. Similarly maps application also does not work for my site

  I have iphone 5 c. I've updated new version 10.0.2. Now Weather app is working for different cities but does not not for my site which has already been demonstrated in latitude and longitude. Similarly maps application does not also work for my site.

  Settings > privacy > location Services > confirm you always give permission to these applications to use your location.

  If not, try these standard troubleshooting steps.

  -Reset: hold the Home and Power buttons until you see the logo Apple (10-15 seconds).

  -Restore your iDevice: https://support.apple.com/en-us/HT204184

  If your backup is in iTunes, make sure that it is encrypted.

• I worked on a large document for several years and all of a sudden I can't scroll to the bottom of the screen with my two fingers on the touchpad, well that I have no problem scrolling to the bottom of this page to search for similar issues.

  I worked on a large document for several years and all of a sudden I can't scroll to the bottom of the screen with my two fingers on the touchpad, well that I have no problem scrolling to the bottom of this page to search for similar issues. I can navigate only to go up and down with the arrow keys.

  What version of Pages is running on your MBP?

  What version of Mac OS X is running on your MBP?

  The MBP is not iOS running.

• I got my iphone 6 more for about 1 year and camera view is too blurry can I go and ask to fix n the apple store for free?

  I got my iphone 6plus ios 9.1.2 for about 1 year and the camera view is too blurry, can I go and ask difficulty nto iphone store for free?

  This is a user to user forum. You can ask your question to Apple.

• Error code 800080005 cannot be updated now for almost a year and a half.

  Error code 80080005 help!

  A year and a half?  See...

  Help: I got hacked. Now what should I do?
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Backup of personal data (which none should be considered 100% reliable at this point) then do a format and clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) won't fix this!

  HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3

  HOW to do a clean install of Windows XP: see method 1 and http://michaelstevenstech.com/cleanxpinstall.html#steps in http://support.microsoft.com/kb/978307

  Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or a network otherwise and before using a USB key that is not brand new, or has not been freshly formatted:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• My DV7 series laptop for a year and a half old keeps freezing while charging.

  So Ive had this laptop (chart below) for about a year and a half now, and last week he suddenly started freezing only while it loads. It happens regardless of the temperature, my graphic choice (radeon or intel) and any other factor. When this happens, I can still move my mouse to the screen, but everything else is frozen (bar tasks will not fall down as normal, background turn, monitor cpu is not update. im not very experienced in solving a problem like this, but I don't know my way around my PC so I can easily get the necessary additional info.)

  Data sheet: HP Pavilion dv7-4285dx Entertainment Notebook PC

  Intel core i5m460

  6 GB of ram

  graphics Intel HD and Radeon HD 6370 (these are switched using catalyst control center, if it matters)

  Thanks in advance guys, I appreciate any help you may have

  Temperatures are good and I will await the outcome of memtest.

  The only problem I see is AVG.

  AVG is that a virus scanner which often gives trouble.

  Why? It is not the best antivirus and gives wrong with HijackThis.

  HijackThis is a tool of advanced securety used by malware specialists. And AVG is not the complete package.

  Yust a assume that you use the Windows Firewall? If Yes this isn't good eunogh for threats.

  Another assumption:

  You do not run on Java 8.

  Please uninstall all versions of java and download this new version.

  http://jdk8.Java.NET/Download.html

  I recommend Avast 7 free + free Online Armor + Secunia PSI 3.0 and Java 8

  If you plan to install Avast it please let me know. You will need to disable something in Avast, otherwise there will be trouble with Online armor free.

  Oh and by the way, good luck in school.

  And I am currently in the + time zone gmt Schedule 1 so it is possible that my answer comes at an odd time.

  Drunks

• Have been using Mozilla for years and suddenly it will not not-cannot connect.

  I have been using Mozilla for about 2 years and I started getting error messages "Mozilla had to close...". ", I have sent reports to Mozilla every time that the error occurred. Then about 3 days ago Mozilla stopped and, although I have not changed anything, it does not open, not to the taskbar, the desktop shortcut or start menu. IE, I signed up on Firefox and decided to reinstall (upgrade), but it says that I must close Mozilla before the upgrade can take place. Your help is greatly appreciated!

  Thank you, can you please try to reboot your pc once, uninstall firefox via the system control panel (your settings as Favorites will not be affected by the present), and then install the 64-bit version of firefox at the following link: https://download.mozilla.org/?product=firefox-latest&os=win64&lang=en-US

• I got a virus last year and tried to remove it for months, it's a virus IMPOSSIBLE!

  : Origin IMPOSSIBLE the virus!

  I got a virus last year and tried to remove it for months had to leave and walk away to keep my sanity! VAIO and OS is vista!

  I get a BSOD and only able to boot in safe mode!

  It only doesn't let me do a system restore (even command line)

  I run rkill it finds nothing...

  EACH SPY software removal

  I went through tons to fix!

  I would LIKE a RESPONSE or any kind of help! I miss my laptop!

  Hello

  Run everything first is that there is no rootkits that can survive a re-installation of Windows.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will show infections in the report after the execution.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Check with Sony support for the methods to restore the laptop back to the form of the plant which removes
  all programs and data, save the data off the computer and get ready to re - install the
  programs.

  Sony - Contacts
  http://eSupport.Sony.com/us/Perl/contact-land.pl

  Sony - drivers
  http://eSupport.Sony.com/Perl/select-System.pl

  Sony - Support
  http://eSupport.Sony.com/

  Sony - Forum
  https://Forum.sel.Sony.com/?XID=M:Showcase:eSupport

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• had my computer for 4 years and now bed screen Windows Vista (TM) Build 6002 this copy of windows is not genuine?

  Screen reads Windows Vista (TM) Build 6002 this copy of windows is not genuine.

  I had this for 4 years and no computer has ever seen this. I'm on anyway by clicking on "Activate later."

  All the 'Help' forums I see suggest retype the product key. The sticker on my computer has a series of 20 characters of 5 letters and then 15 numbers without dashes or breaks.

  When I retype it, on the second character (letter) he stops because the field says "invalid character": he wants a number when my product has letters.

  In the system when I go to start. Computer. Properties of the system. He also says that I need to activate and has a product ID number with numbers and letters (5 numbers-3 letters-7 digit numbers 5) - but that doesn't work either. I don't know what product key to use because the two seem invalid now or my computer does not allow me to type the right pair...

  so far.

  All the advice give me links that do not work, such as:

   

  Microsoft Genuine Advantage Diagnostic tool

   

  link does NOT-work window starts then disappears

   

  http://go.Microsoft.com/fwlink/?LinkId=52012 this does NOT work either...

  Help!

  Because my computer is more than 3, I can not yet ask questions by phone. Each application number for my service code that crashes then upwards on me are not covered...

  Thanks for any help-i'm mystified as to how this could happen right now. I have not downloaded new programs recently...

  I'm afraid to try to uninstall because I don't want to lose my itunes or personal files...

  I guess I need to just unplug and get a flashlight, because I easily see not no sticker on my computer with that type of number... it seems crazy that the number is not available otherwise.

  If the worst comes to the worst and you have a vista OS preinstalled, Dell, HP or whatever, you do not say, contact the manufacturer of your machine and ask them to send you a set of vista recovery disc and reinstall the operating system to how you bought your machine

  normally, these recovery disks do not require an input key product on your part

  and they do it for a nominal cost of $

  ________________________________________________________

  also ask them if you have a recovery partition on your hard drive to get back to the way you bought

  you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer

  Ask them of the exact key sequence

  and the same thing applies to that too; No product key entry required by you

  ________________________________________________________

  but make sure you save all data 1.

  make backups on an external hard drive or DVD

  see if this information helps you

  How to make a backup of your data (all Vista versions)

  http://www.vista4beginners.com/how-to-backup-your-data

  How to restore your files

  http://www.vista4beginners.com/how-to-restore-files

• my windows photo gallery will play is no longer my videos (they have been there for 2 years and always worked before, now when I try to play them just the photo gallery)

  my windows photo gallery will play is no longer my videos (they have been there for 2 years and always worked before, now when I try to play them just the photo gallery)

  Maybe some type of update caused a compatibility issue.
  Doing a system restore to an hour before the beginning of the question could
  be worth a try:

  Windows Vista - system restore: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

  With the help of the Windows Vista system restore
  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

• My Dell computer has been disconnected for more than a year, and now Vista updates will not be installed.

  I have a Dell Inspiron 1501 which has been offline for over a year and now will not update Vista install. The security updates, 90% will be installed, but all others fail. Contact Dell or Microsoft?

  Windows Update Forum:

  It comes with Vista, upgrade install and activate Forum.

  You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

  http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

  When you repost here, kindly include the Error Codes, and exactly what is happening when you try to update.

  In this way, you will receive the best help.

  See you soon.

  Mick Murphy - Microsoft partner

• I've had my laptop for a year, and it is currently running Windows 7 Professional. I recently had a problem that causes the black screen

  I've had my laptop for a year, and it is currently running Windows 7 Professional. I recently had a problem that causes the black screen randomly with the screen turned on (I mean everything is black and I can't see a thing, but can still see the light of the LCD screen). This often happens when I open/close a window, browsers web example, the records, or even during the boot. I want to know how to solve this problem and if the upgrade to Windows 10 works for her.

  Hi Haolin,

  Thanks for posting your query in Microsoft Community.

  I do not understand that the screen goes black randomly, and I'll be happy to answer your query. Let me ask you;

  • What is the brand and model of the computer?
  • Remember to no particular change in the computer before the show?
  • When was the last time it worked?

  Video card problems are the most common cause of this problem.

  Try the following troubleshooting procedures in the order. If the steps described in the first procedure does not resolve the problem, continue to the next procedure.

  Step 1: Reinstall your video driver

  1. Right click on the bar tasks and then click Start Task Manager.

  2. Click on the processes tab, click explorer.exe, and then click end process.

  3. Click file, and then click new task (run).

  4. In the text box open, type explorer.exe, and then click OK.

  5. Click on the Start button , go into the Device Manager in the start search box, and then, in the search results, click on the peripheral Manager.

  6. Double-click on display the cards, right click the display device, click Update driver software, and then follow the steps in the wizard that appears. You can also visit the website of the manufacturer of the computer support and install the latest available graphics cards for the same model of computer you have.

  Note: After the driver is re-installed, you may need to restart your computer to complete the installation. You may also need to adjust the resolution of the display to its previous value. For more information, see change your screen resolution.

  Step 2: Search for registry problems

  1. Right click on the bar tasks and then click Start Task Manager.

  2. Click on the processes tab, click explorer.exe, and then click end process.

  3. Click fileand then click new task (run)

     In the text box open, type explorer.exe, and then click OK.

  4. Click on the Start button , type regedit in the search box, and then, in the search results, click on regedit.exe.

  5. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  6. Click to select the WinLogon key and then in the right pane, click on Shell. The value of shell in the data column must be explorer.exe. If the value of Shell is not explorer.exe, double-click Shell, and then, in the value data text box, type explorer.exe, and then click OK.

  7. Close the registry editor and restart your PC.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows

  If this procedure resolves the issue, you are finished. If this is not the case, proceed to the next set of steps.

  Step 3: Start the computer in safe mode and run system restore

  1. Click on the Start button , click the arrow next to Shut Down, and then click restart.

  2. Do one of the following:

     • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

     • If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. In the Advanced Boot Options screen, use the arrow keys to select Safe Mode, and then press enter.

  4. Log your computer with a user account with administrator rights. When your computer is in safe mode, you will see marked Safe Mode in the corners of your screen.

  5. Click on the Start button , type "System Restore" in the search box, click System Restore, and then click Next. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  6. Choose a restore point when your PC worked as expected, click Next, and then click Finish.

  7. Restart your computer normally.

  Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

  If these steps resolve the issue, you are finished. If not, try to repeat the steps and chooses an older restore point (if available). If that does not resolve the problem, contact your computer manufacturer or the technical support for further assistance.

• Problem of password; I tried to log in with the password that I had for years and now it says its wrong.

  I tried to log in with the password that I had for years and now it says its wrong. I have reset the password without the disc? I am trying to renew new internet protection and it wont let me because I need to approve it.

  Thank you

  If you want to tell your Windows 7 user password, see guide to recovering lost passwords or other defects preventing log on Windows 7 Home Premium

• Discovered that I can't attend Photoshop World Expo unless I have sign up for PSW and pay for classes. I have attended the past 2 years and have learned a lot about the mini classes at the Expo, so why I'm not welcome this year?

  Discovered that I can't attend Photoshop World Expo unless I have sign up for PSW and pay for classes. I have attended the past 2 years and have learned a lot about the mini classes at the Expo, so why I'm not welcome this year?

  Hi Thomas,

  I'm afraid that you ask in the wrong place. Photoshop World is organized by Kelby Media, and the web site is

  http://PhotoshopWorld.com/

  On this site, there are a few suggestions (e-mail and telephone) contact:

  

  I hope this helps!

  Mike

• I bought the Photoshop product for a year and spent a month and my product does not work.

  I bought the Photoshop product for a year and spent a month and my product does not work. reason why its not not a money from my card? I wrote the details of two my maps. It is played automatically? I hope I could understand my problem to you. Thank you!

  During the work week...

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )