For ' DELL-DAVID F '-we told him you could help with this problem
Problems with the update BACKUP AND RESTORATION of Dell to the new version of 1.9.0.22 on TWO Dell Inspiron 660's. These two systems are 64-bit systems. We're running Windows 8.1 (and no matter what we did will NOT update to Windows 10 even if this update tries many times per day and FAILS several times a day), and the other is already updated for Windows 10.
On the 660 s Inspiron Windows 8.1, when I try to update this Dell Backup and Recovery, it shows the update "Download", then the window quickly just DISAPPEARS and the update is never installed.
On the Windows 10 Inspiron 660 s, when I try to update the backup Dell and recovery, I click to install it and I get an error that says: "an error occurred during the process. Learn more. "The wording"more"is a link and when I try to click on this link, it does nothing and goes nowhere. Needless to say, I can't this update here, either.
The versions running on both of the Inspiron is: 1.8.1.70. I tried searching on the Dell Web site for backup of Dell and restoring c. 1.9.0.22 without success. Would appreciate any you can provide help and thank you.
You need to follow these steps to make DBaR works when upgrading to win 10 (provided by Dell-David F):
- You must have 1 DBaR. 8. x.x running before winning 10 update.
Update DBaR until you get to 1.8.x.x. - You must then refresh DBaR 1.8.x.x before upgrading to win 10. This update will update only the components 'updater' to raise awareness of the State of the OS app. That is why it is a very quick update. It closes right when it's done it's why there may be some confusion. You may think that you update all DBaR to 1.9 when in reality it is only a preliminary update of a small portion of code.
- Once this operation is complete, you can move on to Win 10.
- Once upgraded to Win 10, you will receive another notification of updated for 1.9 DBaR. This comprehensive update will be fully compatible with Win 10 DBaR.
- You cannot update DBaR 1.9 before Win 10 upgrade.
If DBaR 1.9.xx stops working after the installation of Win 10, you can download and install it directly from this link.
Tags: Dell Desktop
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