Help with a problem of Wireless Desktop 800, thank you.
I have a desktop wireless 800, recently, the keyboard is showing strange behavior as follows;
1. the left arrow button weighs almost all the time, especially when you try to select text (for example, in word) using Ctrl + Shift + arrow to the left.
2. the green control led lights when the keyboard is touched against the work surface or slightly harder than usual key and the keyboard stops responding for a few seconds until the light turns off.
Seriously, I would not have taken the trouble you with this kind of a questions unless it is very annoying because all my work is related to Microsoft word and excel, and I really wanted the entire web for a sufficient answer, but in vain. Hope you can help me. Your time and efforts are deeply appreciated, thank you in advance for your help.
Dr. Ahmed
Hello
To help you better, please answer these questions.
1. have you tried to use the keyboard on the other computer?
2 did you do changes on the computer before the show?
Based on the description of your problem, it seems that the problem is related to hardware. Since you mentioned that you have recently purchased Microsoft Wireless Desktop 800, I suggest you to contact the Microsoft Hardware support for assistance.
http://www.Microsoft.com/hardware/en-in/support
However, you can read these articles Microsoft and check if it helps.
Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398
Mouse, touchpad and keyboard with Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows
If you need help with the Windows operating system, just tell me and we will be happy to help you.
Tags: Windows
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There is no suggestion that we can do to solve this problem.
It's specific hardware of matching which can only be solved through software.
You must contact the material support of the link below:
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I just bought the wireless desktop 800 Windows keyboard and mouse. It works fine on my Win7 laptop but not on my XP desktop even if it says it is compatible with XP. Any advice?
Hello
Thanks to join Microsoft Community where you will find all necessary information about the Windows operating systems.
You cannot use the Wireless Desktop 800 keyboard and mouse.
The problem may occur if the devices are not detected.
What exactly happens when you try to use the devices?
A fixit could be used if the devices are not detected.
See the site:
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems/en-us
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You can change a different mouse microsoft wireless mouse for Wireless Desktop 800?
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Hello
Thanks for the reply.
Wireless 800 keyboard and Wireless Mobile mouse 3500 are two different devices, they have different drivers. If the driver is not used or if it is not installed on the computer, then the device will work or function.
There is no such driver that could you use 800 wireless keyboard and mouse Wireless Mobile 3500 together.
In the future if you have problems, please write us. We will help you to come.
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If I buy a second 800 wireless for a second computer will be the keyboards and mice have the same wavelength of the signal and commands entered in a computer will be also included in the second computer, causing problems?
If I buy a second 800 wireless for a second computer will be the keyboards and mice have the same wavelength of the signal and commands entered in a computer will be also included in the second computer, causing problems?
I've known this happens with bluetooth devices, but never with the comms used by Wireless Desktop 800 wireless.
However, I have seen Microsoft products other similar in the same office cause problems, probably through interference. Back to back the professionals seem to have more problems than the arrangement side by side. Even where there are questions, it did not prevent the devices work properly, users get just occasional messages on batteries, even when they have just been replaced. But as I said, the devices of continuous to work despite this.
If the units are in separate rooms/offices, you should be OK, but if they are in the same room/office there could be problems with the messages.
I only have one client where there are two 800 in the same office and no problems at all, but the offices are at right angle and about 12 feet out.
Tricky
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How can I my caps lock feature is displayed on my screen for Microsoft wireless desktop 800?
Original title: microsoft wireless desktop 800 caps lock...
Wireless Desktop Microsoft 800 how can I get a caps lock feature appears on my screen when the passwords
Hi Steve,.
You can check if the IntelliPoint software is installed correctly or not.
You can download & install it from this link & check if the problem persists:
Install IntelliPoint software and the mouse
Hope the helps of information.
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I just bought the Microsoft Wireless Desktop 800 and he says it configures correctly on several computers, but the mouse or the keyboard started working. I have the batteries in, the switch lights up on the mouse, and I connected the mini USB. Drivers say that they install and I ran fixit application and it found no solutions because it does not even detect a problem initially. Method 2 I can't find the driver that my product is not listed. I am running Windows 7 on all my computers.
Seriously considering to take back and past for one product other than microsoft.
reub77
Hi reub77,
I see that you are referring to the steps I have provided in the link below
http://social.answers.Microsoft.com/forums/en-us/vistahardware/thread/d2550ea0-4631-49f9-8A7C-8cb60132c594Wireless Desktop 800 is compatible with Windows 7, click here to check out the link
Method 1: You can see the steps mentioned in the article below, which deals with a similar question
Troubleshoot the incidents of the response to the mouse or wireless keyboard
Method 2: If the device does not work on multiple computers, you can replace
How to replace Microsoft software or hardware, order service packs and replace product manuals
http://support.Microsoft.com/kb/326246
How to replace hardware or lost, broken, or missing Microsoft software
http://support.Microsoft.com/kb/326246/en-GB
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
***************************************************************************
Visit our Microsoft answers feedback Forum and let us know what you think. -
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http://support.Microsoft.com/default.aspx?scid=kb;en-us;326246
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