Former illustrator files are resolution 72 when opened in the new version

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  Recently, I started my computer and noticed that a bunch of files are corrupt, and left most of my shortcuts.  I went into Program Files and discovered the entire file completely empty.  The computer says to run chkdsk b/c the program files are corrupted.  When I run chkdsk/r, it indicates that the NTFS is locked and I have to restart to run chkdsk.  When I reboot, the chkdsk never runs.

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