Freeze at startup - Presario CQ62

Product:

Compaq Presario CQ62-255NR

At startup black screen and white States:

The following information on the system board are invalid or missing.

Card system (OOA) - name of the product

The product configuration

Serial number of product

Product number

NO progress in POST is allowed

Ctrl-alt-del or power off / results the same.

Any ideas?

Thanks in advance

Bob Ross

[email protected]

Hello

This error is related to missing data or corrupted on the Bios Chip - unfortunately the only way to fix this will be to contact HP and organize data to be tattooed on the chip.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

Similar Questions

  • disk failure hard compaq presario cq62-231nr

    My compaq presario cq62-231nr (product # XC434UA #aba) stopped working last week and I took it into the store of the computer it is diagnosed. They said that the hard drive has failed and they were unable to get all the files out of it. They wanted about $200 to fix so I just brought home. I bought a hard drive to it (500 GB hitachi) and when I install it myself. I have 4 dvd recovery disks that I made for her when I bought it there are 1 1/2 years. Never done this before so I am a little worried about smooth how it will go. My questions are:

    1-will the recovery discs works

    2 - 500 GB hard drive will I put actually no difference from the old hard drive was a 320 GB

    3 - What steps should I take after I put my hard drive in and start it (insofar as the use of the recovery discs)?

    4 - I need a key at any time in this process? I don't have one that I know of.

    Any help is appreciated!

    Hey, Dan:

    You are the very welcome.

    You have almost...

    When you turn on your PC for the first time after installing the new hard drive, you must press the F9 key to the HP welcome screen.

    This will give you a few startup options.  Your DVD player should appear as one of these options.

    Don't do anything about the selection who again. First, open the DVD drawer and insert the diskette 1 of your set of recovery disks. Close the door and wait a moment – just a few seconds.

    Then select the DVD - ROM drive in the list of the bootable devices in the list of startup options.

    Follow the instructions on the screen.

    You never know how long will last the electrical components.  This is why it is always advisable to keep the backup files.

    There's an old saying... "It is not a question of if a hard drive will fail, but a matter of time."

    Paul

  • How can I install Windows XP on windows 7 laptop Compaq Presario CQ62-215DX?

    I want to install XP on my laptop (laptop Compaq Presario CQ62-215DX) which has Windows 7... give me some advice please

    You replace the startup disk in the BIOS cd. Then boot from the XP CD. And press a button when it tells you. However, he will wipe away Windows 7. So, if you want anything copy everything you want (with the exception of programs), before formatting the hard disk.

    NOTE: XP has no drivers for most of whats on the system (LAN/Sound/player card etc.). So if that is the only computer you have, go to HP site for this laptop search, download drivers and copy them into something. Before you begin. Or you won't get back on the internet...

    Also NOTE: If the disk hard in it is SATA, you will need to disable the AHCI in the BIOS (change it to IDE mode). Or XP will crash before you get to the configuration screen. Unless you download the SATA drivers, unzip / extract and add them when it says press F6 (on a floppy disk).

    The XP CD does not have SATA drivers on it either. If you do not add the SATA drivers during installation, do not change this back to AHCI after installing XP. Or it will crash

    In addition, make sure that you have a XP key. A key to windows 7 will not work

  • Presario CQ62: How can I unlock my lap top

    pls I'm lock out after 3 trails on my Hp Presario CQ62. the code that is displayed is 33579476 please can you help me

    Hello:

    Enter the unlock code...

    22451478

  • Presario CQ62 - a20ED Wireless drivers

    Hi all

    I just reinstalled windows 7 Prof 64 X on my Presario CQ62-a20ED.

    Download and install the drivers worked perfectly except for the wireless drivers. (URL http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063 & lc = on & cc = us & dlc = in & sw_lang = & product = 4314...)

    After the above link, I found 3 different drivers and I had no idea that one to use. Atheros, Ralink and Realtek so I downloaded all 3 of them and tried them all. Install, reboot, test, no dice, uninstall, reboot, install B, etc.

    All 3 of them gave me the error "this program has not been installed correctly, you want to reinstall with the recommended settings?

    Network Center shows me no wireless adapters, but Device Manager shows that a network adapter is missing the proper drivers (yellow questionmark).

    LAN works but I don't have a cable at the moment so I can't connect to the internet in anyway (otherwise I might even leave the compaq/HP website scan my drivers)

    So, I'm fresh out of the idea.

    Hello:

    Here is the link for the driver you need for PCI\VEN_14E4 & DEV_4727:

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107849-1 & CC = US & DLC = in & LC =

  • Qosmio G30 freezes at startup of Norton Internet Security 2008

    Norton Internet Security 2008 will freeze my computer because soon, it attempts to load and the only way to do is to restart the system by pressing the on/off key.

    My laptop is a Toshiba Qosmio G30-177 (model No. PQG32E-02G022GR) with Vista Ultimate and pre-installed NIS2007. I have no problem with this NIS2008 version on my other laptop (Qosmio F10 - PQF10E-02300JGR, WinXP MCE).
    NIS2007 works well on my G30 and I have no problems at all, but more recent versions of NIS seem to be in conflict with my system:

    1. I am able to install and run the new version, download all updates and adjusting the settings. Maybe, a couple days later my computer freezes after start in exactly when the NIS tray icon appears. For a few seconds there is simply no response of the system at all and the LED of my laptop show that any HD activity has ceased. After having been inactive during those seconds, the cooling fan will start to operate at maximum power, creating a huge noise that I never experienced before, not even while the CPU was operating at 100% for a while due to other programs. Force a reboot, that's all I can do.

    2. now, this time, I rebooted my laptop successfully even once (took a few attempts) and it all of a sudden not freeze. Then I disabled the firewall and auto-protect at all times, so there was no freezing at startup and I just had to enable both the firewall and auto-protect after start manually. In order to avoid the gel again after the reboot, I always disabled NIS before shutdown. For one or two days of workaround has been quite successful.

    3. all of a sudden, after one or two days, this work around will become useless, because the system begins to freeze again at the time of the icon is displayed. In this case, restart has no effect at all, and NIS will continue to freeze at startup. I also tried to prevent form from NIS to ccApp.exe run automatically at startup (administrative tools > system configuration > "Startup" tab). It's successful and my laptop is able to start normally, but if later I try to start NIS manually, it will freeze again.

    I had this problem since NIS2008 just came out, so I thought that at the same time an update Windows or Norton may have solved the problem, but this weekend I gave another NIS2008 trying without success. I'm pretty sure that the problem is not caused by other software than Windows or Norton, because I also tried to install NIS after a full system recovery, so I've only preinstalled NIS2007 and Vista on my laptop. I use Norton removal tool and follow the instructions to uninstall before attempting to install the new version of course.
    My last hope was that the version of NIS2009beta somehow would not freeze my system, but it does. It does not matter if I try to start 2008 or version 2009beta, the problem is exactly the same.

    What really motivates me almost crazy is the fact that NIS works perfectly for a while, then needs enough small workaround, and then after some time completely refuses to work. In these two days I do not change system settings, install or uninstall programs or doing whatever it is that I felt might conflict with NIS...
    So far, I have no idea of the solution and have again use NIS2007.

    Someone knows how to fix this?

    Hello

    To be honest I don t use the Norton internet security because it slows down the performance of the laptop and he needs too many resources.
    I used the NIS06 and after several months of use I removed it from my system for the reasons mentioned above.

    I put really know what might be a problem with your Norton Internet Security but I guess its associated software question maybe there are a few compatibility issues with vista and NIS08. Who knows...

    In my opinion, you should first check the Symantec Web site for more details.
    Maybe these questions are mentioned somewhere in the FAQ section and maybe some updates or patches are available.

    Good bye

  • Power on laptop Compaq Presario CQ62 of password

    I have a Compaq presario CQ62 laptop requireing a power on password after 3 attempts gives key number: 64560868 someone help out me? Birdy

    Hello

    Try to enter: 71448268

    Kind regards

    DP - K

  • Presario cq62-219wm modernization of the CPU.

    I'm upgrading to the processor in my Presario cq62-219wm.  The following question was asked several times but I can not anywhere on this forum when he responded. The maintenance manual gives a list of compatible processors that can be used for the upgrade. The problem is the manual says you can use the X processor if your laptop is a

    model 1.1 or you can use the processor Y if your mobile phone is a model 1.2. Question: How do you determine if your Presario cq62-219wm is a 1.1 or 1.2 I can't find an answer to this question. Thank you for your help.

    You are welcome @CactusClif

    I am pleased that you have upgraded the processor that was the original intent. I'm sorry that my suggestions did not help find the revision version number.

    Great to hear that this laptop playing very well now.

    See you soon!

    Concerning

    Visruth

  • Wireless problem Compaq Presario CQ62 220 sv here is the solution! for 220 sv!

    Hi, I need help! Fast please I have a compaq presario CQ62 and do not work wireless

    I installed the driver for the wireless, but do not work

    is a BIOS problem? or anithing alse

    Please I need help! Fast!

    Thanks, Alex

    Sorry for my bad English!

    FAST!

    Update > I enter the device maneger and network controller is not installed

    Hardware ID >

    PCI\VEN_10EC & DEV_8171 & SUBSYS_1467103C & REV_10
    PCI\VEN_10EC & DEV_8171 & SUBSYS_1467103C
    PCI\VEN_10EC & DEV_8171 & CC_028000
    PCI\VEN_10EC & DEV_8171 & CC_0280

    Hello

    First of all, download and reinstall the Chipset driver from the link below.

    http://ftp.HP.com/pub/SoftPaq/sp46501-47000/sp46940.exe

    When this has completed, restart the laptop.

    When windows has completely recharged, download and install the Realtek WLAN driver at the following link.

    http://ftp.HP.com/pub/SoftPaq/sp46501-47000/sp46673.exe

    Kind regards

    DP - K

  • G50-70 freeze at startup

    Hi, I have a G50 - 70 is only around the age of 2 months. Since then, he has had a problem with the immediate freezing at startup on the Lenovo screen where white swirling points stop. It happens about 1 in every 2 or 3 times it starts.

    I thought it would be Bios so I installed the 2 updates that have been released without effect. I tried to turn it off to quick start and the alternative boot - USB, LAN options.

    Any suggestions?

    Thank you

    Hi Rich5555,

    Have you tried to reinstall the driver and check the issue?

    Try to start the system in safe mode and restart the system and check the question, also perform system retore and check for the issue.

    I hope this helps. Do not post back if the problem persists.

    Best regards

    Ashwin. S

  • Presario CQ62 - 2199WM WQ778UA #ABA - failure of the DST

    The System Diagnostics Advanced HP (version 3.7.0.0) says that both the DST short and long (test drive) does not. HARD drive test InsydeH20 Setup Utility (rev 3.5) said the DST test short- and long-term SUCCESS. What is happening and witch one is correct?  This is on a Compaq Presario CQ62 - 219wm WQ778UA #ABA with a Seagate Momentus 7200 RPM, 250 GB, 16 MB Cache SATA 3.0 GB/s, ST9250410AS. Any advice will be appreciated.

    davidljtn44

    Your laptop specifications, according to the Mainetnence & Service guide:

    Supports all drives hard SATA 9.5 - mm, 6.35 - cm (2.50 - in)

  • S20 freezes on startup with installed PCIe card

    Today I made a new S20 (4105 - 94G) Win 7 x 64 BIOS: 60KT31AUS

    I installed the Quadro FX 580 without problem.

    When I tried to install a Firewire 800 PCIe 1.1 card x 1 system freezes during startup, with the ThinkStation screen with the Intel logo visible. No error message, no beeps. I waited for several minutes. This happens in all three PCIe free slots (x 1, x 4, x 16).

    The card in a Sunix FWB3414G (LSI chip).

    I would like to know 1) if any of you have this card work in an S20, 2) suggestions of what to try next.

    Thank you very much in advance for any help or advice.

    Pedro.


  • Webcam is not detected on Presario CQ62 with Windows 7

    Hi, I'm new to the Forum so apologies in advanced if I made this topic in the wrong place.

    I have a Compaq Presario CQ62-423NR laptop PC, and I can't detect the webcam. I looked everywhere on the web and from what I have gathered, some Presario CQ62 models have no webcams and some do. Now, I'm about to think that my model does not have a webcam, but it seems as if there is a webcam at the top of the laptop unless someone can confirm that this isn't a webcam?

    in any case, I understood also that Windows 7 are compatible with the following programs for HP Laptops: YouCam and CV SmartMedia.
    Sources are here.
    http://support.HP.com/us-en/document/c01970581

    Which leaves me with the options to install one of the programs above, that I did and the two programs do not detect my webcam despite this webcam has been registered there.

    I tried to test on other programs of messaging like msn, Skype and so forth and the webcam is still not detected.

    I also made sure the programs I have installed are compatible with Windows 7 64 bit.

    I also trouble trying to find a driver for the webcam to this model as well, that makes me then back to the start, I have even a webcam? -___-

    So anyone who would throw some lights as to whether or not I have a webcam for this particular model or there is something I am doing wrong?

    Thanks for all the help!

    Hello

    Sorry, but your model have only the built-in microphone. There is no webcam.

    Check the specs here.

  • Compac presario CQ62 wireless adapter disconnects frequently

    My laptop compac presario CQ62 wireless adapter disconnects frequently while I'm online. y at - it a driver update that will help solve this problem?

    Hello

    Thanks for providing this information.

    I would like that go you to this link: drivers PC laptop Compaq Presario CQ62-421NR. Once here use the "scan now" under the control of the updates. This will scan your laptop all the updates that are available. If you see something that indicates wireless, make sure that this update is complete.

    The other option to do this: go to the Device Manager (start type in search Device Manager), under network adapters, you should see the wireless card. Make a note of it (it must be a brand name) so that you can reply back with it. You can then right click on it and try to update directly from the driver.

    If neither help in updating the wireless, please answer back with card network information. In addition, the operating system that is currently installed on the laptop.

    Thanks for your reply.

  • Presario cq62: I get the admin disabled 62203892 password system can help you

    I have a compaq presario CQ62 and have a problem admin password and become system disable 62203892 can someone help?

    Hello

    Enter: 73161214

    Kind regards

    DP - K

Maybe you are looking for